HP IP Console Switch with Virtual Media User Guide Part Number 409054-003 August 2008 (Third Edition)
© Copyright 2006, 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft and Windows are U.S.
Contents Component identification ............................................................................................................... 6 Console switch components ........................................................................................................................ 6 Interface adapter with Virtual Media components .......................................................................................... 7 Installing the console switch ..........................................
Setting local console switch security ................................................................................................. 37 Changing the OSD language.......................................................................................................... 43 Assigning server and serial device names......................................................................................... 43 Setting up a scan pattern ...............................................................................
Enabling TFTP for Linux operating systems .................................................................................................. 86 Verifying TFTP for Linux operating systems ........................................................................................ 86 Troubleshooting .......................................................................................................................... 88 Troubleshooting table ....................................................................
Component identification Console switch components Item Description 1 Power cord connector 2 Power switch 3 Fans 4 Activity indicator light 5 LAN connector (10/100/1000 gigabit) 6 Serial management connector 7 Mouse connector for local user 8 Keyboard connector for local user 9 Video connector for local user 10 USB ports 11 Server connection ports Component identification 6
Interface adapter with Virtual Media components Interface adapters that support Virtual Media have two LEDs on the front of the RJ-45 connector. Item Description 1 When lit, this LED indicates that the interface adapter has power from the server. 2 When lit, this LED indicates that there is an active console session with the interface adapter. When flashing, this LED indicates that the interface adapter firmware is being upgraded. USB 2.
Item Description 2 RJ-45 connector 3 USB connector PS2 interface adapter with Virtual Media Item Description 1 Video connector 2 RJ-45 connector 3 USB connector (for Virtual Media only) 4 Mouse connector 5 Keyboard connector Component identification 8
Installing the console switch Installation overview This product ships with rack-mounting brackets for easy integration into the rack. Before installing this product and other components in the rack cabinet (if they are not already installed), stabilize the rack in a permanent location. Begin installing the equipment at the bottom of the rack cabinet, and then work to the top. Avoid uneven loading or overloading of the rack cabinets.
Required items not included • Interface adapters ("Installing the interface adapter" on page 21) One interface adapter is needed for each server or device. • o USB 2.
Performing a side-mount type A installation 1. Remove the four screws, two on each side, from the console switch. 2. Attach the side-mounting brackets to the console switch using the four screws that you removed. 3. Slide the side-mounting bracket tabs into the U locations on each side of the rack.
4. Secure the console switch to the rails using four self-tapping screws, two on each side. Performing a side-mount type B installation 1. Remove the four screws, two on each side, from the console switch. 2. Attach the side-mounting brackets to the console switch using the four screws that you removed.
3. Slide the side-mounting bracket tabs into the U locations on each side of the rack. 4. Install four cage nuts into the side-mounting bracket U locations. 5. Secure the console switch to the rails, using four M-6 screws, two on each side. Performing a standard-mount installation 1. Remove the four screws, two on each side, from the console switch.
2. Attach the 1U brackets to the console switch using the four screws that you removed. 3. Install a cage nut behind each rear rail, if the cage nuts have not already been installed.
4. Slide the console switch behind the rear of the 1U product. 5. Secure the console switch to the rails using two M-6 screws, one on each side. Performing a cantilever-mount type A installation 1. Remove the four screws, two on each side, from the console switch.
2. Attach the 1U brackets to the console switch using the four screws that you removed. 3. Install up to six clip nuts.
4. Secure the console switch to the rails, using the appropriate number of T-25 Torx screws. Performing a cantilever-mount type B installation 1. Remove the four screws, two on each side, from the console switch. 2. Attach the 1U brackets to the console switch using the four screws that you removed.
3. Install up to six cage nuts. 4. Secure the console switch to the rails using the appropriate number of M-6 screws. Connecting the console switch 1. Connect the local keyboard, video, and mouse to the console switch.
WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. • Unplug the power cord from the power supply to disconnect power to the equipment. • Do not route the power cord where it can be walked on or pinched by items placed against it.
HP IP Console Viewer overview You must install the HP IP Console Viewer software if you want to use the software to configure the console switch. The HP IP Console Viewer enables you to view and control a server attached to the console switch system, configure and maintain the system, and prevent unauthorized access to the console switch through IP connections. For more information, see the HP IP Console Viewer User Guide included on the CD provided with this product.
Installing the interface adapter Interface adapter overview An interface adapter is required for the console switch system to function properly. However, an interface adapter is not included in the console switch kit. The interface adapter is connected to a console switch using a CAT5 cable. NOTE: UTP CAT5 cables are used throughout the examples in this guide. However, UTP CAT6 and UTP CAT7 cables may also be used.
Item Description 1 Server 2 Console switch 3 USB 2.
Cascading console switches Cascading console switches overview Review the following information before you cascade console switches with this product. This product supports three levels of cascading. NOTE: The console switch does not support Compaq KVM PCI Cards or HP legacy console switches. You can cascade multiple console switches to enable one or two users to connect up to 4096 servers.
Main console switch Secondary console switch Tertiary console switch HP IP Console Switch with Virtual Media* HP Server Console Switch with HP Server Console Switch with Virtual Media* Virtual Media* HP IP Console Switch with Virtual Media* HP Server Console Switch with HP Server Console Switch, expansion module, Virtual Media* or Compaq Server Console Switch** HP IP Console Switch with Virtual Media* HP Server Console Switch, expansion module, or Compaq Server Console Switch** HP Server Console Sw
Do not use interface adapters to cascade console switches. If interface adapters are used to cascade console switches, you will not have a seamlessly integrated OSD, and you lose Virtual Media support. 1. Connect a UTP CAT5 cable and connect one end to the server connection port ("Console switch components" on page 6) on the console switch. 2. Connect the other end of that same UTP CAT5 cable to the RJ-45 connector on the interface adapter. 3.
Example of an HP Server Console Switch with Virtual Media and an HP IP Console Switch with Virtual Media cascade configuration Item Description 1 Servers Cascading console switches 26
Item Description 2 Main console switch (HP IP Console Switch with Virtual Media) 3 Interface adapters (USB 2.0 interface adapter with Virtual Media or PS2 interface adapter with Virtual Media) 4 UTP CAT5 cable 5 UTP CAT5 cable 6 Local console KVM cables 7 Local console 8 Secondary console switch (HP Server Console Switch with Virtual Media) 9 Tertiary console switch (HP Server Console Switch with Virtual Media) 10 Servers 11 Interface adapters (USB 2.
Local port operation Local port operation overview The console switch system has one local port on the rear panel ("Console switch components" on page 6) that enables you to connect a keyboard, monitor, and mouse to the console switch for direct access. Use the Main dialog box ("Accessing the Main dialog box" on page 28) to view, configure, and control servers in the console switch system. You can also clear offline interface adapters by clicking the Clear button.
Button Description VMedia Enables you to set Virtual Media options and make Virtual Media connections. This button is available only when a KVM session is established to an interface adapter with Virtual Media capability. Viewing servers by name, EID, or port You can view servers by name (default) by the unique EID embedded in each interface adapter or by the port.
Icon Description This symbol identifies which port you are actively connected to and viewing. This symbol identifies an unavailable server. This symbol identifies a Virtual Media connection is established to the server that is connected to the indicated user channel. Soft switching Soft switching is the ability to switch servers using a hotkey sequence.
Keystroke Description Esc Closes the current dialog box without saving changes and returns to the previous dialog box. In the Main dialog box, it closes the OSD and returns to the selected server. In a message box, it closes the message box and returns to the current dialog box. Alt+Hotkey Opens dialog boxes, selects options, and executes actions when used in combination with the other keys. Alt+X Closes the current dialog box and returns to the previous dialog box.
To access the Setup dialog box, click Main>Setup. The Setup dialog box appears. Button Description Menu Changes the server listing to display numerically by port, numerically by EID number, or alphabetically by name. Changes the key combination to launch the OSD. Flag Changes the type of display, timing, color, and location of the status flag. Devices Changes the device type from a server to a console switch and identifies the number of ports on the console switch.
To access the Menu dialog, from the Main dialog box ("Accessing the Main dialog box" on page 28), click Setup>Menu. The Menu dialog box appears. Selecting the display order of servers 1. From the Menu dialog box, select Name to display servers alphabetically by name. -orSelect EID to display servers numerically by interface adapter ID number. -orSelect Port to display servers numerically by port number. 2. Click OK to save settings.
Flag Description Flag type by EID number Flag indicating that the user has been disconnected from all systems Control that is used to set flag position Changing the status flag 1. From the Main dialog box ("Accessing the Main dialog box" on page 28), click Setup>Flag. The Flag Setup dialog box appears. 2. Select Name or EID to determine what information appears on the flag in the Flag Type area. 3.
Assigning device types The console switch automatically discovers cascaded console switches attached to your unit, but you must specify the number of ports on the cascade console switches through the Devices dialog box. To access the Devices dialog box, from the Main dialog box ("Accessing the Main dialog box" on page 28), click Setup>Devices. The Devices dialog box appears. The Modify button is available only if a configurable console switch is selected.
2. Click Modify. The Device Modify dialog box appears. 3. Select the number of ports supported by the cascaded Compaq Server Console Switch. 4. Click OK. 5. Repeat steps 2 through 4 for each port to which you want to assign a device type. 6. Click OK in the Devices dialog box to save settings, click X to exit, or press the Esc key to exit without saving settings. NOTE: Changes made in the Device Modify dialog box are not saved until you click OK in the Devices dialog box.
3. Click OK. A Keyboard Warning appears. 4. Click OK. Changing network configurations You can change the network speed and configuration through the Network dialog box. The console switch system uses IP addresses to uniquely identify the console switches and computers running the HP IP Console Viewer. HP recommends that IP addresses be reserved for each unit and that they remain static while the console switches are connected to the network.
Use the Security dialog box to lock your console switch with password protection, set or change the password, and enable the screen saver. If a password has been previously set, you must enter the password before you can access the Security dialog box. You do not have to set a screen saver password. To access the Security dialog box, click Main>Setup>Security. The Security dialog box appears. Setting and changing the console switch password 1.
Recovering a console switch password 1. Press any key on the keyboard, or move the mouse. The Authorize dialog box appears. 2. Click Forgot Password. A dialog box appears with an HP technical support phone number (1-800474-6836), a 16-bit key, and the EID number of the console switch. 3. Call the HP technical support phone number. Give the service person your 16-bit key and EID number of the console switch. A one-time unlock code, which is specific to your console switch, is given to you. 4.
4. (Optional) Click Test to activate the screen saver test, which lasts 10 seconds and returns you to the Security dialog box. 5. Click OK to start the screen saver test. Logging in to the console switch (after Screen Saver mode has been enabled) 1. Press any key on the keyboard, or move the mouse. The Authorize dialog box appears. 2. Enter the password, and then click OK. 3. Press the Print Scrn key to access the Main dialog box.
Disabling the Screen Saver mode 1. From the Security dialog box ("Setting local console switch security" on page 37), clear the Enable Screen Saver option. 2. Click OK to save settings. To immediately deactivate the screen saver, press the Print Scrn key, and then press the Pause key. This command works only when you are connected to a server. Removing screen saver password protection 1. From the Main dialog box ("Accessing the Main dialog box" on page 28), click Setup>Security.
2. Enter the console switch password, and then click OK. The Security dialog box appears. 3. Double-click the New field, leave the New field blank, and press the Enter key. 4. Double-click the Repeat field, leave the Repeat field blank, and press the Enter key. 5. Click OK if you want to remove the console switch password. Exiting Screen Saver mode To exit the Screen Saver mode, press any key or move the mouse.
Changing the OSD language 1. From the Main dialog box ("Accessing the Main dialog box" on page 28), click Setup>Language. The Language dialog box appears. 2. Select an OSD language. 3. Click OK to save settings. Assigning server and serial device names Use the Names dialog box to identify individual servers or serial devices by name rather than by port number.
Assigning names to servers 1. From the Names dialog box ("Assigning server and serial device names" on page 43), select the name or port number and click Modify. The Name Modify dialog box appears. 2. Enter a name in the New Name field. Names can be one to 15 characters in length. Permitted characters are case-sensitive and can consist of A–Z, 0–9, spaces, and hyphens. 3. Click OK to transfer the new name to the names list in the Names dialog box. 4.
To access the Scan dialog box, from the Main dialog box ("Accessing the Main dialog box" on page 28), click Setup>Scan. The Scan dialog box appears. Adding servers to the scan list NOTE: Servers will be scanned in the order they are selected. If you remove a server from the Device Modify dialog box later, the change can affect a custom scan pattern. 1.
3. Click OK to save settings, or click Clear to remove all servers from the scan list. Removing servers from the scan list 1. From the Scan dialog box ("Setting up a scan pattern" on page 44), click the server to be removed, double-click a server name or port, or click Clear to remove all servers from the scan list. 2. Click OK to save settings. Activating Scan mode 1. From the Commands dialog box ("Managing server tasks using the OSD" on page 48), select Scan Enable. 2.
If the OSD is not open, move the mouse or press any key on the keyboard. Scanning stops at the currently selected server. -orFrom the Commands dialog box, deselect Scan Enable. Any active connections on the local port are disconnected. Using preemption Preemption provides a means for users with sufficient access level to take control of a server from another (remote or local) user who has a lesser or equal access level.
When you attempt to preempt another user or Admin, a Message appears on your screen, and a Preempt Warning appears on the screen of the user or Admin. These messages appear for the time assigned in the Timeout Seconds field set through either the local OSD or the HP IP Console Viewer. If the user you are preempting does not respond within the selected time, the user is disconnected and the preemption is granted.
Checkbox or button Description Scan Enable Begins scanning your servers. Sets up a list for scanning in the Setup dialog box. User Status Displays users and Virtual Media sessions and enables you to disconnect users and Virtual Media sessions. IA Status Upgrades multiple interface adapters simultaneously. Display Versions Displays version information and enables you to upgrade console switch and interface adapter firmware. Display Config Displays settings.
Viewing current user connections From the Main dialog box ("Accessing the Main dialog box" on page 28), click Commands>User Status. The User Status dialog box appears. Disconnecting a user 1. From the Main dialog box ("Accessing the Main dialog box" on page 28), click Commands>User Status. The User Status dialog box appears. 2. Click the letter of the user to be disconnected. The Disconnect dialog box appears. 3.
Displaying interface adapter status information The IA Status dialog box enables you to view how many interface adapters require an update, view interface adapter firmware versions available for upgrade, enable the interface adapter autoupdate option, and upgrade individual types of interface adapters. For information on enabling the interface adapter autoupdate option and upgrading individual interface adapters, see "Upgrading interface adapter firmware (on page 82).
1. From the Main dialog box ("Accessing the Main dialog box" on page 28), click Commands>Versions. The Version dialog box appears. The top half of the box lists the subsystem versions in the console switch. 2. Click IA to access the IA Select dialog box to view individual interface adapter version information. The IA Select dialog box appears.
3. To view the selected interface adapter, click Version. The IA Version dialog box appears. The USB 2.0 Enable and USB 2.0 Disable buttons are only available on interface adapters with Virtual Media. 4. Click X to exit. Decommissioning an interface adapter You can reset individual interface adapters to factory defaults by using the following procedure: 1. From the Main dialog box ("Accessing the Main dialog box" on page 28), click Commands>IA Select. The IA Select dialog box appears. 2.
To access the Config dialog box, from the Main dialog box ("Accessing the Main dialog box" on page 28), click Commands>Config. The Config dialog box appears. Running system diagnostics You can validate the firmware CRCs and interface adapter status for the console switch through the Run Diagnostics command. To access the Diagnostics dialog box, click Commands>Run Diagnostics.
Test Description LAN Connection (digital only) Verifies the LAN connection is accessible and functional by verifying the link controller is responsive and monitoring the network traffic. • If the link controller is responsive, the test-passes indictor appears. • If the link controller is non-responsive, the test-failed indictor appears. • If the link controller is functional but no network traffic has been displayed.
When each test is finished, a pass or fail symbol appears. A passed test is indicated with a green circle, and a failed test is indicated by a red X. The test is complete when the last test symbol appears. 3. (Optional) If you have any offline interface adapters, click Clear to remove them from the list. 4. (Optional) If you have any suspect interface adapters, click Display. The Suspect IAs dialog box appears.
1. From the Main dialog box ("Accessing the Main dialog box" on page 28), click Commands. The Commands dialog box appears. 2. Click Device Reset. A warning appears, and the device is reset.
Using Virtual Media Virtual Media overview In this section on Virtual Media, the remote console for HP Server Console Switches with Virtual Media is only available if the console switch is tiered underneath an HP IP Console Switch with Virtual Media. The console switch enables you to connect shared media to a server using a USB connection.
HP recommends using the PS2 interface adapter with Virtual Media for AMD Opteron™-based HP ProLiant servers and Red Hat Enterprise Linux 4 (before Update 5), as well as older and third-party servers. Virtual Media resources Virtual Media resources cannot be shared between a local OSD console and a remote console. For example, a remote user using the HP IP Console Viewer cannot use a Virtual Media resource attached to the local OSD console USB hub.
Item Description 5 PS2 interface adapter with Virtual Media 6 Server Using Virtual Media in a two-level cascade configuration For Virtual Media to work properly in a two-level cascade configuration, you must have an HP Server Console Switch with Virtual Media or an HP IP Console Switch with Virtual Media as the main console switch and an HP Server Console Switch with Virtual Media as the secondary console switch.
Using Virtual Media in a three-level cascade configuration For Virtual Media to work properly in a three-level cascade configuration, you must have an HP Server Console Switch with Virtual Media or an HP IP Console Switch with Virtual Media as the main console switch and an HP Server Console Switch with Virtual Media as the secondary and tertiary console switches. You must also have an interface adapter with Virtual Media connecting each server to the console switch.
Connecting local Virtual Media You can connect Virtual Media directly to the console switch using one of the USB ports located on the console switch. You can have only one CD-type and one mass-storage-type device mapped concurrently. All USB ports of a local console are assigned to a single KVM session and cannot be mapped independently. For more information on Virtual Media, see "Using Virtual Media (on page 58)." To launch a local Virtual Media session: 1.
5. o Locked–Synchronizes the KVM and Virtual Media sessions so that when a user disconnects a KVM connection, the Virtual Media connection to that server is also disconnected. A local user attempting to switch to a different server is also disconnected. The Reserve option overrides the Locked option. o Reserve–A Virtual Media connection can be accessed only with the user name and no other user can create a KVM connection to that server. The Reserve option overrides the Locked option.
1. From the Main dialog box ("Accessing the Main dialog box" on page 28), click Commands>Versions. The Version dialog box appears. The top half of the box lists the subsystem versions in the console switch. 2. Click IA to access the IA Selection dialog box to view individual interface adapter version information. The IA Select dialog box appears.
3. To view the selected interface adapter, click Version. The IA Version dialog box appears. When the USB 2.0 interface adapter with Virtual Media or the PS2 interface adapter with Virtual Media are in USB 2.0 mode, the Disable button appears. 4. Click Disable to force the interface adapter into USB 1.1 mode. The interface adapter reboots and the IA Select dialog box appears. Enabling the USB 2.0 function If your target server BIOS or operating system supports USB 2.0 devices and you disabled the USB 2.
1. From the Main dialog box ("Accessing the Main dialog box" on page 28), click Commands>Versions. The Version dialog box appears. The top half of the box lists the subsystem versions in the console switch. 2. Click IA to access the IA Selection dialog box to view individual interface adapter version information. The IA Select dialog box appears.
3. To view the selected interface adapter, click Version. The IA Version dialog box appears. When the USB 2.0 interface adapter with Virtual Media or the PS2 interface adapter with Virtual Media are in USB 1.1 mode, the Enable button appears. 4. Click Enable to force the interface adapter into USB 2.0 mode. The interface adapter reboots and the IA Select dialog box appears.
Console switch serial management Establishing LAN connections NOTE: Although 10Base-T Ethernet can be used, HP recommends a dedicated, switched 100Base-T or 1000Base-T network for improved performance. Connect the network cable from the LAN port on the rear panel of the console switch to an Ethernet switch, and power on the console switch. For more information, see the HP IP Console Viewer User Guide included on the CD provided with this kit. Connecting to the serial management connector 1.
3. Select the Communication Port that is connected to the console switch through a serial cable, then click OK. The COM1 Properties window appears. 4. Select 9600 for the Bits Per Second, 8 for Data Bits, None for Parity, 1 for Stop Bits, and None for Flow Control, then click OK. The HyperTerminal auto-connects to the console switch. 5. Press the Enter key to access the console switch option menu. Configuring Minicom NOTE: The following example uses Red Hat Linux 3.0.
To access the Main Menu: 1. Establish a terminal session, and then press Enter. The Main Menu appears. Network Configuration The Network Configuration option provides different settings to configure your network. For more information, see "Configuring the console switch NIC." Firmware Management The Firmware Management option updates the firmware using a TFTP or FTP server. Enable Debug Messages The Enable Debug Messages option enables you to debug the system. Select yes to debug the system.
Restore Factory Defaults The Restore Factory Defaults option enables you to delete all settings and restore all parameters in the configuration to factory defaults. Reset Appliance The Reset Appliance option reboots the server console switch. Enable LDAP Debug Messages The Enable LDAP Debug option enables you to disable LDAP debug messages. Set Web Interface Ports By default, the web server runs on port 443. The Set Web Interface Ports option enables you to modify the web server default port setting.
Input Web Server Certificate The Input Web Server Certificate option enables you to update the web server security certificate. Exit The Exit option allows you to exit the Main Menu.
Configuring the console switch NIC 1. Establish a terminal session and then press the Enter key. The Main Menu appears.
2. Select Option 1—Network Configuration. The Network Configuration Menu appears. 3. Select Option 1—Network Speed to set the network speed. When possible, set the connection manually without relying on the auto negotiate feature. After you enter a selection, return to the Network Configuration menu.
4. To specify an IPv4 or IPv6 IP address, select Option 2—IP Configuration. Use a static IP address for ease of configuration. If you are using a BootP address, configure the BootP server to provide an IP address to the console switch, and then continue to step 7. 5. If you are using a static IPv4 address, perform the following steps: a. To specify an IP address, select Option 3—IP Address. b. To specify a netmask, select Option 4—Netmask. c.
When this configuration is complete, enter 0 to return to the Main Menu. 6. If you are using a static IPv6 address, perform the following steps: a. To specify an IP address, select Option 3—IP Address. b. To specify a prefix length, select Option 4—Prefix Length. c. To specify a default gateway, select Option 5—Default Gateway. When this configuration is complete, enter 0 to return to the Main Menu. 7. (Optional) To ping a specific IP address, select Option 7—Send ICMP Request. 8.
3. Call the HP technical support phone number (1-800-474-6836). Give the service person your 16-bit key and EID number of the console switch. A one-time password, which is specific to your console switch, is given to you. 4. Enter the one-time password. Your previous console switch serial management password is deleted.
Upgrading the firmware Upgrading the console switch firmware overview The console switch upgrade feature enables you to upgrade the console switch with the latest available firmware through the local OSD, HP IP Console Viewer, or serial management interface. Before beginning the upgrade procedure, be sure that the Secure TFTP Server is installed and that the GET access permissions for the folder where the updated file is located are selected.
2. Click Upgrade. The Warning dialog box appears. 3. Click OK. The Download dialog box appears. 4. Use one of the following methods to perform the upgrade: o Select TFTP. Enter the TFTP IP address and the TFTP file name, and then click Download. o Select FTP. Enter the FTP IP address, the FTP file name, your username, and your password, and then click Download.
The Upgrade dialog box appears. The status of the upgrade appears in the Programmed area. Upgrading the console switch firmware through the HP IP Console Viewer To upgrade the firmware for through the HP IP Console Viewer, follow the instructions in the \TFTP\TFTP Install Instructions.txt file on the CD included with this kit or the Softpaq TFTP directory.
4. If the supplied power cord is not already connected, plug it into the power cord connector ("Console switch components" on page 6) on the console switch, and then plug it into a valid power source. 5. Power on the console switch, if it is not already powered on. The activity indicator light ("Console switch components" on page 6) powers on. The activity indicator blinks for 30 seconds while performing a self-test.
6. Select Option 2—Firmware Management. The Firmware Management Menu appears. 7. Select one of the following options: o Option 1—Flash Download (TFTP). o Option 2— Flash Download (FTP). 8. Enter the IP address of the TFTP or FTP server that has the upgradeable file, and then enter the exact path of the upgradeable file (for example, C:\tftp\h3_0_0_english.fl). If you are upgrading using the FTP option, you must enter a username and password to complete the upgrade. 9.
adapter firmware through the autoupdate feature" on page 85). The servers attached to the interface adapters must be powered on while upgrading the firmware. Loading interface adapter firmware individually NOTE: This method of loading the interface adapter firmware will always overwrite the current version of firmware in the interface adapter.
3. Select the individual interface adapter, and click Version. The IA Version dialog box appears. 4. Click Load Firmware. The IA Load dialog box appears. 5. Click OK. Upgrading the interface adapter firmware simultaneously 1. From the Main dialog box ("Accessing the Main dialog box" on page 28), click Commands>IA Status. The IA Status dialog box appears.
2. Select the interface adapter, and then click Upgrade. The IA Upgrade dialog box appears. 3. Click OK to save settings. 4. Press the Esc key to return to the Main dialog box. The OSD indicators appear as yellow while the upgrade is in progress. The indicators change from red to green when the upgrade is complete. Wait until the OSD indicators are green before continuing.
Enabling TFTP for Microsoft Windows operating systems To enable TFTP for Microsoft® Windows® operating systems, follow the instructions in the \TFTP\TFTP Install Instructions.txt file on the CD included with this kit or the Softpaq TFTP directory. Enabling TFTP for Linux operating systems TFTP is provided by the TFTP server RPM (RPM-IVH/Redhat/RPMS/) for most systems using RPM packages. Depending on the type of distribution, the Internet services daemon is provided by xinetd.
5. From the shell prompt, enter tftp localhost (or name of local system). 6. Download the file by entering the following command: get/tftpboot/filename 7. Enter quit. 8. From the shell prompt, check to see if the file is in the /tmp directory. If the TFTP is configured correctly, the preceding steps transfer the file to the current directory.
Troubleshooting Troubleshooting table Problem Troubleshooting The console switch is not working properly. 1 Determine whether the console switch is powered on. 2 Determine if all the cables are properly connected. The console switch hangs after reboot. Reboot the console switch again (turn the power off and back on again). The OSD is inaccessible. Press the Ctrl key twice. The local user cannot view the OSD flag.
Problem Troubleshooting The cable connections are not correct. 1 Verify that cable connections are secure between the console switch, UTP CAT5 cables, interface adapters ("Installing the interface adapter" on page 21), expansion modules, and servers. 2 Be sure that the interface adapter connectors are connected to the correct ports on the attached servers. 3 Be sure that the correct interface adapters are being used. You can only use HP interface adapters with this product.
Problem Troubleshooting When connecting a serial interface adapter to a server running Red Hat Linux or SLES, the numeric keypad keys on a PC keyboard do not map to VT100 emulation under the Linux shell. Using the numeric keypad with the vi text editor causes function characters to appear rather than numbers. Use the "printenv" command to show the TERM assigned under Linux. It can be matched appropriately with other termcap entries by editing the profile or setting the TERM equal to "ansi".
Frequently asked questions Are the expansion module ports hot-pluggable? Yes. Are the interface adapters hot-pluggable? Yes. Are the keyboard, monitor, and mouse connections on the console switch hot-pluggable? Yes. Are the server connections on the console switch hotpluggable? Yes. Can the console switch be mounted in a round-hole rack? Yes, the console switch can be mounted in a round-hole rack using the standard-mount installation. Can the console switch be side-mounted in a roundhole rack? No.
1. Be sure that you have the latest console switch firmware version ("Displaying version information" on page 51) and interface adapter firmware version ("Displaying version information" on page 51). 2. Upgrade the console switch firmware, interface adapter firmware ("Upgrading interface adapter firmware" on page 82), and cascaded console switch firmware if you do not have the latest versions installed. How do I access the Main dialog box? Press the Print Scrn key. The Main dialog box appears.
How do I locally connect a cascaded console switch? 1. Power off the cascaded console switch. 2. Power off the main console switch. 3. Disconnect the local KVM cables from the main console switch. 4. Connect the local port KVM cables to the cascaded console switch. 5. Power on the cascaded switch. How do I look at my console switch firmware version? Refer to "Displaying the console switch firmware version ("Displaying version information" on page 51).
If the activity indicator light is not on, ask the customer to be sure the power source is valid, the power button is on, and the cables are connected properly. 3. After the activity indicator light is on, which means the console switch is operational, ask the customer to press the Prnt Scrn key on the keyboard attached to the monitor that is connected to the console switch (local port). The Main menu appears and if no servers are connected, the screen is blank.
Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error messages • Add-on boards or hardware • Third-party hardware or software • Operating system type and revision level HP contact information For the name of the nearest HP authorized reseller: • In the United States, see
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This marking is valid for non-Telecom products and EU harmonized Telecom products (e.g. Bluetooth). This marking is valid for EU non-harmonized Telecom products.
Korean class A notice Power cord statement for Japan Regulatory compliance notices 99
Acronyms and abbreviations BOOTP Bootstrap Protocol CRC cyclic redundant checks EID electronic identification number FTP file transfer protocol GNOME GNU Network Object Model Environment HP SIM HP Systems Insight Manager IA interface adapter IP Internet Protocol KVM keyboard, video, and mouse LAN local-area network LED light-emitting diode NIC network interface controller Acronyms and abbreviations 100
OSD on-screen display PCI peripheral component interface RPM Red Hat Package Manager SIM Systems Insight Manager SLES SUSE Linux Enterprise Server TCP Transmission Control Protocol TFTP Trivial File Transfer Protocol USB universal serial bus UTP unshielded twisted pair VGA video graphics array Acronyms and abbreviations 101
Index A accessing preemption mode 47 accessing the Main dialog box 28, 92 accessing the Setup dialog box 31 activating Run Diagnostics 55, 93 activating Scan mode 46 activity indicator light not on 93 adding servers, scan list 44, 45 appliance, reset 71 assigning a preempt timeout 47 assigning device types 35 assigning server and serial device names 43 authorized reseller 95 autoupdate, interface adapter firmware upgrade 85 B buttons 6 C cable conflicts 94 cables 94, 97 Canadian notices 97 cantilever moun
Devices dialog box 35, 44 devices, resetting 56 disabling Screen Saver mode 41, 93 disabling the USB 2.0 63 disconnecting a user 50 disconnecting from a server 30 display behavior, changing 32, 33 displaying configuration information 53 displaying interface adapter status 51 displaying version information 51 E enable LDAP debug messages 71 enabling TFTP 86 enabling the USB 2.
N Names dialog box 44 network configuration 70 network configurations, changing 37 O optional item 10 OSD, changing language 43 OSD, invoke keystrokes 33 OSD, launching 92 OSD, managing server tasks 48 OSD, navigation keys 30 overview of installation process 9 overview, cascading console switches 23 overview, HP IP Console Viewer 20 overview, interface adapter 21 overview, local port operation 28 overview, upgrading firmware 78 P password protecting the console switch 39 passwords 38, 39, 70, 76 phone num
U upgrade firmware 78 upgrading console switch firmware through the HP IP Console Viewer 80 upgrading console switch firmware through the local OSD 78 upgrading console switch through the serial management connection 80 upgrading interface adapter firmware 82 upgrading interface adapter firmware simultaneously 84 upgrading interface adapter firmware through autoupdate 85 USB 2.0 composite device limitations 58 USB 2.0 function, disabling 63 USB 2.0 function, enabling 65 USB 2.
