Maintenance and Service Guide

Determining the BIOS version ...................................................................................... 163
Downloading a BIOS update ......................................................................................... 164
Changing the boot order using the f9 prompt ................................................................................ 165
TPM BIOS settings (select products only) ......................................................................................................... 165
Using HP Sure Start (select products only) ....................................................................................................... 165
10 Using HP PC Hardware Diagnostics (UEFI) ................................................................................................... 166
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................. 166
11 Backing up, restoring, and recovering ........................................................................................................ 168
Creating recovery media and backups .............................................................................................................. 168
Using HP Recovery media (select products only) ........................................................................... 168
Using Windows tools ....................................................................................................................... 169
Using the HP Cloud Recovery Download Tool (select products only) ............................................. 170
Restore and recovery ......................................................................................................................................... 170
Recovering using HP Recovery Manager ........................................................................................ 170
What you need to know before you get started ........................................................... 170
Using the HP Recovery partition (select products only) .............................................. 171
Using HP Recovery media to recover ............................................................................ 172
Changing the computer boot order .............................................................................. 172
Removing the HP Recovery partition (select products only) ....................................... 172
12 Specications .......................................................................................................................................... 173
Computer specications .................................................................................................................................... 173
39.6-cm (15.6-in) display specications .......................................................................................................... 174
M.2 PCIe solid-state drive specications .......................................................................................................... 175
M.2 SATA solid-state drive specications ......................................................................................................... 176
13 Power cord set requirements .................................................................................................................... 177
Requirements for all countries .......................................................................................................................... 177
Requirements for specic countries and regions ............................................................................................. 177
14 Statement of memory volatility ................................................................................................................ 179
Nonvolatile memory usage ............................................................................................................................... 181
Questions and answers ..................................................................................................................................... 183
Using HP Sure Start (select models only) .......................................................................................................... 184
15 Recycling ................................................................................................................................................ 185
Index ........................................................................................................................................................... 186
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