User's Manual
Table Of Contents
- Printer overview
- Paper trays
- Supplies, accessories, and parts
- Order supplies, accessories, and parts
- Dynamic security
- Configure the HP toner-cartridge-protection supply settings
- Introduction
- Enable or disable the Cartridge Policy feature
- Use the printer control panel to enable the Cartridge Policy feature
- Use the printer control panel to disable the Cartridge Policy feature
- Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature
- Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature
- Troubleshoot Cartridge Policy control panel error messages
- Enable or disable the Cartridge Protection feature
- Use the printer control panel to enable the Cartridge Protection feature
- Use the printer control panel to disable the Cartridge Protection feature
- Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature
- Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature
- Troubleshoot Cartridge Protection control panel error messages
- Replace the toner cartridges
- Replace the imaging drums
- Replace the toner-collection unit
- Replace the staple cartridge (M776zs model only)
- Copy
- Scan
- Set up Scan to Email
- Set up Scan to Network Folder
- Introduction
- Before you begin
- Step one: Access the HP Embedded Web Server (EWS)
- Step two: Set up Scan to Network Folder
- Method one: Use the Scan to Network Folder Wizard
- Method two: Use Scan to Network Folder Setup
- Step one: Begin the configuration
- Step two: Configure the Scan to Network Folder settings
- Step one: Begin the configuration
- Dialog one: Set the Quick Set name, description, and options for user interaction at the control pan ...
- Dialog two: Folder Settings
- Dialog three: Notification Settings
- Dialog four: Scan Settings
- Dialog five: File Settings
- Dialog six: Summary
- Step three: Complete the configuration
- Set up Scan to SharePoint
- Set up Scan to USB Drive
- Scan to email
- Scan to job storage
- Scan to network folder
- Scan to SharePoint
- Scan to USB drive
- Use HP JetAdvantage business solutions
- Additional scan tasks
- Fax
- Manage the printer
- Solve problems
- Customer support
- Control panel help system
- Reset factory settings
- A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel
- Printer does not pick up paper or misfeeds
- Clear paper jams
- Introduction
- Paper jam locations
- Auto-navigation for clearing paper jams
- Experiencing frequent or recurring paper jams?
- Clear paper jams in the document feeder - 31.13.yz
- Clear paper jams in Tray 1 (13.A1)
- Clear paper jams in Tray 2 (13.A2)
- Clear paper jams in the fuser (13.B9, 13.B2, 13.FF)
- Clear paper jams in the output bin (13.E1)
- Clear paper jams in the duplex area (13.D3)
- Clear paper jams in the 550-sheet trays (13.A3, 13.A4)
- Clear paper jams in the 2 x 550 paper trays (13.A4, 13.A5)
- Clear paper jams in the 2,700-sheet high-capacity input paper trays (13.A3, 13.A4, 13.A5, 13.A7)
- Resolving color print quality problems
- Introduction
- Troubleshoot print quality
- Troubleshoot color quality
- Troubleshoot image defects
- Improve copy image quality
- Improve scan image quality
- Improve fax image quality
- Solve wired network problems
- Introduction
- Poor physical connection
- The computer is unable to communicate with the printer
- The printer is using incorrect link and duplex settings for the network
- New software programs might be causing compatibility problems
- The computer or workstation might be set up incorrectly
- The printer is disabled, or other network settings are incorrect
- Solve wireless network problems
- Introduction
- Wireless connectivity checklist
- The printer does not print after the wireless configuration completes
- The printer does not print, and the computer has a third-party firewall installed
- The wireless connection does not work after moving the wireless router or printer
- Cannot connect more computers to the wireless printer
- The wireless printer loses communication when connected to a VPN
- The network does not appear in the wireless networks list
- The wireless network is not functioning
- Reduce interference on a wireless network
- Solve fax problems
- Checklist for solving fax problems
- General fax problems
- The fax failed to send
- No fax address book button displays
- Not able to locate the Fax settings in HP Web Jetadmin
- The header is appended to the top of the page when the overlay option is enabled
- A mix of names and numbers is in the recipients box
- A one-page fax prints as two pages
- A document stops in the document feeder in the middle of faxing
- The volume for sounds coming from the fax accessory is too high or too low
- Index
Replace the toner cartridges ................................................................................................................................................ 71
Toner-cartridge information ............................................................................................................................ 71
Remove and replace the cartridges ................................................................................................................ 72
Replace the imaging drums .................................................................................................................................................. 76
Imaging drum information ............................................................................................................................... 76
Remove and replace the imaging drums ....................................................................................................... 77
Replace the toner-collection unit ........................................................................................................................................ 81
Toner-collection unit information ................................................................................................................... 81
Remove and replace the toner-collection unit .............................................................................................. 81
Replace the staple cartridge (M776zs model only) .......................................................................................................... 85
Staple cartridge information ............................................................................................................................ 85
Remove and replace the staple cartridge ...................................................................................................... 85
4 Print .......................................................................................................................................................................................................... 87
Print tasks (Windows) ............................................................................................................................................................ 88
How to print (Windows) .................................................................................................................................... 88
Automatically print on both sides (Windows) ............................................................................................... 88
Manually print on both sides (Windows) ........................................................................................................ 89
Print multiple pages per sheet (Windows) .................................................................................................... 89
Select the paper type (Windows) .................................................................................................................... 90
Additional print tasks ........................................................................................................................................ 91
Print tasks (macOS) ............................................................................................................................................................... 92
How to print (macOS) ........................................................................................................................................ 92
Automatically print on both sides (macOS) ................................................................................................... 92
Manually print on both sides (macOS) ........................................................................................................... 93
Print multiple pages per sheet (macOS) ........................................................................................................ 93
Select the paper type (macOS) ........................................................................................................................ 93
Additional print tasks ........................................................................................................................................ 94
Store print jobs on the printer to print later or print privately ........................................................................................ 95
Introduction ........................................................................................................................................................ 95
Create a stored job (Windows) ......................................................................................................................... 95
Create a stored job (macOS) ............................................................................................................................ 96
Print a stored job ............................................................................................................................................... 97
Delete a stored job ............................................................................................................................................ 98
Delete a job that is stored on the printer .................................................................................. 98
Change the job storage limit ....................................................................................................... 98
Information sent to printer for Job Accounting purposes ........................................................................... 98
Mobile printing ........................................................................................................................................................................ 99
Introduction ........................................................................................................................................................ 99
Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printing .......................................................................................... 100
Enable wireless printing ............................................................................................................ 100
ENWW v