User's Manual
Table Of Contents
- Printer overview
- Paper trays
- Supplies, accessories, and parts
- Order supplies, accessories, and parts
- Dynamic security
- Configure the HP toner-cartridge-protection supply settings
- Introduction
- Enable or disable the Cartridge Policy feature
- Use the printer control panel to enable the Cartridge Policy feature
- Use the printer control panel to disable the Cartridge Policy feature
- Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature
- Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature
- Troubleshoot Cartridge Policy control panel error messages
- Enable or disable the Cartridge Protection feature
- Use the printer control panel to enable the Cartridge Protection feature
- Use the printer control panel to disable the Cartridge Protection feature
- Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature
- Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature
- Troubleshoot Cartridge Protection control panel error messages
- Replace the toner cartridges
- Replace the imaging drums
- Replace the toner-collection unit
- Replace the staple cartridge (M776zs model only)
- Copy
- Scan
- Set up Scan to Email
- Set up Scan to Network Folder
- Introduction
- Before you begin
- Step one: Access the HP Embedded Web Server (EWS)
- Step two: Set up Scan to Network Folder
- Method one: Use the Scan to Network Folder Wizard
- Method two: Use Scan to Network Folder Setup
- Step one: Begin the configuration
- Step two: Configure the Scan to Network Folder settings
- Step one: Begin the configuration
- Dialog one: Set the Quick Set name, description, and options for user interaction at the control pan ...
- Dialog two: Folder Settings
- Dialog three: Notification Settings
- Dialog four: Scan Settings
- Dialog five: File Settings
- Dialog six: Summary
- Step three: Complete the configuration
- Set up Scan to SharePoint
- Set up Scan to USB Drive
- Scan to email
- Scan to job storage
- Scan to network folder
- Scan to SharePoint
- Scan to USB drive
- Use HP JetAdvantage business solutions
- Additional scan tasks
- Fax
- Manage the printer
- Solve problems
- Customer support
- Control panel help system
- Reset factory settings
- A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel
- Printer does not pick up paper or misfeeds
- Clear paper jams
- Introduction
- Paper jam locations
- Auto-navigation for clearing paper jams
- Experiencing frequent or recurring paper jams?
- Clear paper jams in the document feeder - 31.13.yz
- Clear paper jams in Tray 1 (13.A1)
- Clear paper jams in Tray 2 (13.A2)
- Clear paper jams in the fuser (13.B9, 13.B2, 13.FF)
- Clear paper jams in the output bin (13.E1)
- Clear paper jams in the duplex area (13.D3)
- Clear paper jams in the 550-sheet trays (13.A3, 13.A4)
- Clear paper jams in the 2 x 550 paper trays (13.A4, 13.A5)
- Clear paper jams in the 2,700-sheet high-capacity input paper trays (13.A3, 13.A4, 13.A5, 13.A7)
- Resolving color print quality problems
- Introduction
- Troubleshoot print quality
- Troubleshoot color quality
- Troubleshoot image defects
- Improve copy image quality
- Improve scan image quality
- Improve fax image quality
- Solve wired network problems
- Introduction
- Poor physical connection
- The computer is unable to communicate with the printer
- The printer is using incorrect link and duplex settings for the network
- New software programs might be causing compatibility problems
- The computer or workstation might be set up incorrectly
- The printer is disabled, or other network settings are incorrect
- Solve wireless network problems
- Introduction
- Wireless connectivity checklist
- The printer does not print after the wireless configuration completes
- The printer does not print, and the computer has a third-party firewall installed
- The wireless connection does not work after moving the wireless router or printer
- Cannot connect more computers to the wireless printer
- The wireless printer loses communication when connected to a VPN
- The network does not appear in the wireless networks list
- The wireless network is not functioning
- Reduce interference on a wireless network
- Solve fax problems
- Checklist for solving fax problems
- General fax problems
- The fax failed to send
- No fax address book button displays
- Not able to locate the Fax settings in HP Web Jetadmin
- The header is appended to the top of the page when the overlay option is enabled
- A mix of names and numbers is in the recipients box
- A one-page fax prints as two pages
- A document stops in the document feeder in the middle of faxing
- The volume for sounds coming from the fax accessory is too high or too low
- Index
paper in the 550-sheet trays 35
paper in Tray 1 21
paper in Tray 2 29
local area network (LAN)
locating 6
lock
formatter 193, 195
M
Mac driver settings
Job Storage 95
managing network 189
manual duplex
Mac 92
Windows 88
margins, small
copying 277
memory
included 10
memory chip (toner)
locating 71
minimum system requirements
macOS 12
Windows 12
mobile printing
Android devices 99, 102
mobile printing, software supported
10, 14
multiple pages per sheet
printing (Mac) 92
printing (Windows) 88
N
Near Field Communication printing
99, 100
Netscape Navigator, versions
supported
HP Embedded Web Server 178
network
printer name, changing 189
settings, changing 189
settings, viewing 189
network duplex settings, changing
189
Network Folder, scan to 160
network link speed settings,
changing 189
network settings
HP Embedded Web Server 178,
180, 186
networks
default gateway 189
HP Web Jetadmin 197
IPv4 address 189
IPv6 address 189
subnet mask 189
supported 10
NFC accessory
part number 60
NFC connect and print 99, 100
O
on/o button
locating 4
online help, control panel 200
online support 200
operating systems, supported 10, 12
optimize copy images 277
optimize fax images 286
optimize scanned images 282
ordering
supplies and accessories 60
other links list
HP Embedded Web Server 178,
180, 188
output bin
clear jams 213
locating 4
P
pages per minute 10
pages per sheet
selecting (Mac) 92
selecting (Windows) 88
paper
jams 213, 214
loading the 2 x 550-sheet trays
42
loading the 2,700-sheet HCI paper
trays 49
loading the 550-sheet trays 35
loading Tray 1 21
loading Tray 2 29
selecting 262, 266
Tray 1 orientation 21, 22
paper jams
2 x 550 paper trays 213
550-sheet trays 213
document feeder 215
duplexer 213
fuser 213
high-capacity input paper trays
213
locations 213
output bin 213
right door 213
Tray 1 213
Tray 2 213
paper pickup problems
solving 205, 208
paper trays
part numbers 60
paper type
selecting (Windows) 88
paper types
selecting (Mac) 92
paper, ordering 60
part number
toner-collection unit 81
part numbers
accessories 60
fuser 61
imaging drums 60
replacement parts 62
staple cartridge 60
supplies 60
toner cartridges 60
toner collection unit 60, 61
transfer kit 61
ports
locating 6
potential shock hazard 2
power
consumption 10, 17
power connection
locating 5
power switch
locating 4
power usage
1 watts or less 196
print drivers
Linux 12
macOS 12
UNIX 12
Windows 12
print drivers, supported 10
print media
loading in Tray 1 21
print on both sides
Mac 92
ENWW Index 305