User's Manual
Table Of Contents
- Printer overview
- Paper trays
- Supplies, accessories, and parts
- Order supplies, accessories, and parts
- Dynamic security
- Configure the HP toner-cartridge-protection supply settings
- Introduction
- Enable or disable the Cartridge Policy feature
- Use the printer control panel to enable the Cartridge Policy feature
- Use the printer control panel to disable the Cartridge Policy feature
- Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature
- Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature
- Troubleshoot Cartridge Policy control panel error messages
- Enable or disable the Cartridge Protection feature
- Use the printer control panel to enable the Cartridge Protection feature
- Use the printer control panel to disable the Cartridge Protection feature
- Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature
- Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature
- Troubleshoot Cartridge Protection control panel error messages
- Replace the toner cartridges
- Replace the imaging drums
- Replace the toner-collection unit
- Replace the staple cartridge (M776zs model only)
- Copy
- Scan
- Set up Scan to Email
- Set up Scan to Network Folder
- Introduction
- Before you begin
- Step one: Access the HP Embedded Web Server (EWS)
- Step two: Set up Scan to Network Folder
- Method one: Use the Scan to Network Folder Wizard
- Method two: Use Scan to Network Folder Setup
- Step one: Begin the configuration
- Step two: Configure the Scan to Network Folder settings
- Step one: Begin the configuration
- Dialog one: Set the Quick Set name, description, and options for user interaction at the control pan ...
- Dialog two: Folder Settings
- Dialog three: Notification Settings
- Dialog four: Scan Settings
- Dialog five: File Settings
- Dialog six: Summary
- Step three: Complete the configuration
- Set up Scan to SharePoint
- Set up Scan to USB Drive
- Scan to email
- Scan to job storage
- Scan to network folder
- Scan to SharePoint
- Scan to USB drive
- Use HP JetAdvantage business solutions
- Additional scan tasks
- Fax
- Manage the printer
- Solve problems
- Customer support
- Control panel help system
- Reset factory settings
- A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel
- Printer does not pick up paper or misfeeds
- Clear paper jams
- Introduction
- Paper jam locations
- Auto-navigation for clearing paper jams
- Experiencing frequent or recurring paper jams?
- Clear paper jams in the document feeder - 31.13.yz
- Clear paper jams in Tray 1 (13.A1)
- Clear paper jams in Tray 2 (13.A2)
- Clear paper jams in the fuser (13.B9, 13.B2, 13.FF)
- Clear paper jams in the output bin (13.E1)
- Clear paper jams in the duplex area (13.D3)
- Clear paper jams in the 550-sheet trays (13.A3, 13.A4)
- Clear paper jams in the 2 x 550 paper trays (13.A4, 13.A5)
- Clear paper jams in the 2,700-sheet high-capacity input paper trays (13.A3, 13.A4, 13.A5, 13.A7)
- Resolving color print quality problems
- Introduction
- Troubleshoot print quality
- Troubleshoot color quality
- Troubleshoot image defects
- Improve copy image quality
- Improve scan image quality
- Improve fax image quality
- Solve wired network problems
- Introduction
- Poor physical connection
- The computer is unable to communicate with the printer
- The printer is using incorrect link and duplex settings for the network
- New software programs might be causing compatibility problems
- The computer or workstation might be set up incorrectly
- The printer is disabled, or other network settings are incorrect
- Solve wireless network problems
- Introduction
- Wireless connectivity checklist
- The printer does not print after the wireless configuration completes
- The printer does not print, and the computer has a third-party firewall installed
- The wireless connection does not work after moving the wireless router or printer
- Cannot connect more computers to the wireless printer
- The wireless printer loses communication when connected to a VPN
- The network does not appear in the wireless networks list
- The wireless network is not functioning
- Reduce interference on a wireless network
- Solve fax problems
- Checklist for solving fax problems
- General fax problems
- The fax failed to send
- No fax address book button displays
- Not able to locate the Fax settings in HP Web Jetadmin
- The header is appended to the top of the page when the overlay option is enabled
- A mix of names and numbers is in the recipients box
- A one-page fax prints as two pages
- A document stops in the document feeder in the middle of faxing
- The volume for sounds coming from the fax accessory is too high or too low
- Index
envelopes
orientation 21, 22
envelopes, loading 55
Ethernet (RJ-45)
locating 6
Explorer, versions supported
HP Embedded Web Server 178
F
fax
feeding problems 296, 300
optimize for text or pictures 286
overview 169
required settings 170
settings 171
setup 170
fax port
locating 6
fax settings
HP Embedded Web Server 178,
180, 183
required 170
feeding problems 296, 300
folders
sending to 160
foreign interface harness
part number 60
formatter
locating 5
fuser
jams 213
part number 61
G
gateway, setting default 189
general conguration
HP Embedded Web Server 178,
180, 181
genuine HP cartridges 64, 65
glass, cleaning 277, 282, 286
H
hard disks
encrypted 193, 195
hard drive
part number 60
HCI. See high-capacity input paper
trays
Help button
locating 7
help, control panel 200
Hi-Speed USB 2.0 printing port
locating 6
Home button
locating 7
HP Customer Care 200
HP Embedded Web Server
changing network settings 189
changing printer name 189
copy settings 178, 180, 182
digital send settings 178, 180,
182
fax settings 178, 180, 183
general conguration 178, 180,
181
HP Web Services 178, 180, 186
information pages 178, 180
network settings 178, 180, 186
opening 189
other links list 178, 180, 188
print settings 178, 180, 182
scan settings 178, 180, 182
security settings 178, 180, 185
supplies 184
troubleshooting tools 178, 180,
184
HP Embedded Web Server (EWS)
features 178
network connection 178
HP ePrint 99
HP ePrint software 99
HP JetAdvantage business solutions
167
HP Web Jetadmin 197
HP Web Services
enabling 178, 180, 186
I
image quality
check toner-cartridge status 262,
264
imaging drum
components 76
information 76
imaging drums
part number 60
replacing 77
information pages
HP Embedded Web Server 178,
180
interface ports
locating 6
internal USB ports
part number 60
Internet Explorer, versions supported
HP Embedded Web Server 178
IP Security 193, 195
IPsec 193, 195
IPv4 address 189
IPv6 address 189
J
jams
2 x 550 paper trays 213
550-sheet trays 213
auto-navigation 213, 214
causes of 213, 214
document feeder 215
duplexer 213
fuser 213
high-capacity input paper trays
213
locations 213
output bin 213
right door 213
Tray 1 213
Tray 2 213
Jetadmin, HP Web 197
JetAdvantage 167
jobs, stored
creating (Windows) 95
deleting 95, 98
Mac settings 95
printing 95, 97
L
label, orientation 57
labels
printing (Windows) 88
printing on 57
labels, loading 57
LAN port
locating 6
left door
locating 5
loading
paper in the 2 x 550-sheet trays
42
paper in the 2,700-sheet HCI paper
trays 49
304 Index ENWW