User's Manual
Table Of Contents
- Printer overview
- Paper trays
- Supplies, accessories, and parts
- Order supplies, accessories, and parts
- Dynamic security
- Configure the HP toner-cartridge-protection supply settings
- Introduction
- Enable or disable the Cartridge Policy feature
- Use the printer control panel to enable the Cartridge Policy feature
- Use the printer control panel to disable the Cartridge Policy feature
- Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature
- Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature
- Troubleshoot Cartridge Policy control panel error messages
- Enable or disable the Cartridge Protection feature
- Use the printer control panel to enable the Cartridge Protection feature
- Use the printer control panel to disable the Cartridge Protection feature
- Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature
- Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature
- Troubleshoot Cartridge Protection control panel error messages
- Replace the toner cartridges
- Replace the imaging drums
- Replace the toner-collection unit
- Replace the staple cartridge (M776zs model only)
- Copy
- Scan
- Set up Scan to Email
- Set up Scan to Network Folder
- Introduction
- Before you begin
- Step one: Access the HP Embedded Web Server (EWS)
- Step two: Set up Scan to Network Folder
- Method one: Use the Scan to Network Folder Wizard
- Method two: Use Scan to Network Folder Setup
- Step one: Begin the configuration
- Step two: Configure the Scan to Network Folder settings
- Step one: Begin the configuration
- Dialog one: Set the Quick Set name, description, and options for user interaction at the control pan ...
- Dialog two: Folder Settings
- Dialog three: Notification Settings
- Dialog four: Scan Settings
- Dialog five: File Settings
- Dialog six: Summary
- Step three: Complete the configuration
- Set up Scan to SharePoint
- Set up Scan to USB Drive
- Scan to email
- Scan to job storage
- Scan to network folder
- Scan to SharePoint
- Scan to USB drive
- Use HP JetAdvantage business solutions
- Additional scan tasks
- Fax
- Manage the printer
- Solve problems
- Customer support
- Control panel help system
- Reset factory settings
- A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel
- Printer does not pick up paper or misfeeds
- Clear paper jams
- Introduction
- Paper jam locations
- Auto-navigation for clearing paper jams
- Experiencing frequent or recurring paper jams?
- Clear paper jams in the document feeder - 31.13.yz
- Clear paper jams in Tray 1 (13.A1)
- Clear paper jams in Tray 2 (13.A2)
- Clear paper jams in the fuser (13.B9, 13.B2, 13.FF)
- Clear paper jams in the output bin (13.E1)
- Clear paper jams in the duplex area (13.D3)
- Clear paper jams in the 550-sheet trays (13.A3, 13.A4)
- Clear paper jams in the 2 x 550 paper trays (13.A4, 13.A5)
- Clear paper jams in the 2,700-sheet high-capacity input paper trays (13.A3, 13.A4, 13.A5, 13.A7)
- Resolving color print quality problems
- Introduction
- Troubleshoot print quality
- Troubleshoot color quality
- Troubleshoot image defects
- Improve copy image quality
- Improve scan image quality
- Improve fax image quality
- Solve wired network problems
- Introduction
- Poor physical connection
- The computer is unable to communicate with the printer
- The printer is using incorrect link and duplex settings for the network
- New software programs might be causing compatibility problems
- The computer or workstation might be set up incorrectly
- The printer is disabled, or other network settings are incorrect
- Solve wireless network problems
- Introduction
- Wireless connectivity checklist
- The printer does not print after the wireless configuration completes
- The printer does not print, and the computer has a third-party firewall installed
- The wireless connection does not work after moving the wireless router or printer
- Cannot connect more computers to the wireless printer
- The wireless printer loses communication when connected to a VPN
- The network does not appear in the wireless networks list
- The wireless network is not functioning
- Reduce interference on a wireless network
- Solve fax problems
- Checklist for solving fax problems
- General fax problems
- The fax failed to send
- No fax address book button displays
- Not able to locate the Fax settings in HP Web Jetadmin
- The header is appended to the top of the page when the overlay option is enabled
- A mix of names and numbers is in the recipients box
- A one-page fax prints as two pages
- A document stops in the document feeder in the middle of faxing
- The volume for sounds coming from the fax accessory is too high or too low
- Index
Print from a dierent software program ................................................................................ 262
Check the paper-type setting for the print job ...................................................................... 263
Check the paper type setting on the printer ..................................................... 263
Check the paper type setting (Windows) ........................................................... 263
Check the paper type setting (macOS) ............................................................... 263
Check toner-cartridge status .................................................................................................... 264
Step one: Print the Supplies Status Page .......................................................... 264
Step two: Check supplies status .......................................................................... 264
Print a cleaning page .................................................................................................................. 264
Visually inspect the toner cartridge or cartridges ................................................................. 265
Check paper and the printing environment ............................................................................ 266
Step one: Use paper that meets HP specications .......................................... 266
Step two: Check the environment ....................................................................... 266
Step three: Set the individual tray alignment .................................................... 266
Try a dierent print driver ......................................................................................................... 267
Troubleshoot color quality ............................................................................................................................. 268
Calibrate the printer to align the colors .................................................................................. 268
Troubleshoot image defects ......................................................................................................................... 268
Improve copy image quality ............................................................................................................................................... 277
Check the scanner glass for dirt and smudges .......................................................................................... 277
Calibrate the scanner ...................................................................................................................................... 278
Check the paper settings ............................................................................................................................... 280
Check the paper selection options ........................................................................................... 280
Check the image-adjustment settings ........................................................................................................ 280
Optimize copy quality for text or pictures ................................................................................................... 280
Edge-to-edge copying .................................................................................................................................... 281
Improve scan image quality ............................................................................................................................................... 282
Check the scanner glass for dirt and smudges .......................................................................................... 282
Check the resolution settings ....................................................................................................................... 283
Check the color settings ................................................................................................................................. 284
Check the image-adjustment settings ........................................................................................................ 284
Optimize scan quality for text or pictures ................................................................................................... 285
Check the output-quality settings ................................................................................................................ 285
Improve fax image quality .................................................................................................................................................. 286
Check the scanner glass for dirt and smudges .......................................................................................... 286
Check the send-fax resolution settings ....................................................................................................... 287
Check the image-adjustment settings ........................................................................................................ 288
Optimize fax quality for text or pictures ...................................................................................................... 288
Check the error-correction setting ............................................................................................................... 289
Check the t-to-page setting ........................................................................................................................ 289
Send to a dierent fax machine .................................................................................................................... 289
x ENWW