HP Color LaserJet Enterprise MFP M776 User Guide www.hp.com/videos/LaserJet www.hp.
HP Color LaserJet Enterprise MFP M776 User Guide
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Table of contents 1 Printer overview ........................................................................................................................................................................................ 1 Warning icons ............................................................................................................................................................................ 1 Potential shock hazard ...........................................................................
550-sheet paper tray paper orientation ....................................................................................................... 37 Use alternative letterhead mode .................................................................................................................... 41 Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 41 Load paper to the 2 x 550-sheet paper trays ...........................................................................
Replace the toner cartridges ................................................................................................................................................ 71 Toner-cartridge information ............................................................................................................................ 71 Remove and replace the cartridges ................................................................................................................ 72 Replace the imaging drums ...
Change the Wi-Fi Direct name .................................................................................................. 100 HP ePrint via email .......................................................................................................................................... 101 AirPrint .............................................................................................................................................................. 101 Android embedded printing ...................
Step one: Begin the configuration ....................................................................... 133 Step two: Configure the Scan to Network Folder settings .............................. 134 Step three: Complete the configuration ............................................................. 143 Set up Scan to SharePoint .................................................................................................................................................. 144 Introduction ................
Fax dialing settings ......................................................................................................................................... 171 General fax send settings .............................................................................................................................. 172 Fax receive settings ........................................................................................................................................ 173 Send a fax ...................
Set the idle settings ........................................................................................................................................ 197 HP Web Jetadmin ................................................................................................................................................................. 197 Software and firmware updates ........................................................................................................................................
Print from a different software program ................................................................................ 262 Check the paper-type setting for the print job ...................................................................... 263 Check the paper type setting on the printer ..................................................... 263 Check the paper type setting (Windows) ........................................................... 263 Check the paper type setting (macOS) .......................
Check the sender's fax machine ................................................................................................................... 289 Solve wired network problems .......................................................................................................................................... 290 Introduction ......................................................................................................................................................
xii ENWW
1 Printer overview Review the location of features on the printer, the physical and technical specifications of the printer, and where to locate setup information. ● Warning icons ● Potential shock hazard ● Printer views ● Printer specifications ● Printer hardware setup and software installation For video assistance, see www.hp.com/videos/LaserJet. The following information is correct at the time of publication. For current information, see www.hp.com/ support/colorljM776MFP.
● Caution: Hot surface ● Caution: Keep body parts away from moving parts ● Caution: Sharp edge in close proximity ● Warning Potential shock hazard Review this important safety information.
ENWW ● Read and understand these safety statements to avoid an electrical shock hazard. ● Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock. ● Read and understand all instructions in the user guide. ● Observe all warnings and instructions marked on the product. ● Use only a grounded electrical outlet when connecting the product to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician.
Printer views Identify certain parts of the printer and the control panel. ● Printer front view ● Printer back view ● Interface ports ● Control-panel view Printer front view Locate features on the front of the printer.
Number Description 10 Tray 2 11 Front door (access to the toner cartridges, imaging drums, and waste toner collection unit) 12 Output bin 13 Easy-access USB port Insert a USB flash drive for printing without a computer or to update the printer firmware. NOTE: An administrator must enable this port before use.
Number Description 5 Power connection 6 Serial number and product number label Interface ports Locate the interface ports on the printer formatter. 1 2 3 4 Number Description 1 USB ports for connecting external USB devices (these ports might be covered) NOTE: 6 For easy-access USB printing, use the USB port near the control panel. 2 Local area network (LAN) Ethernet 10/100/1000 network port 3 Hi-Speed USB 2.
Control-panel view The control panel provides access to the printer features and indicates the current status of the printer. ● How to use the touchscreen control panel NOTE: Tilt the control panel for easier viewing. The Home screen provides access to the printer features and indicates the current status of the printer. Return to the Home screen at any time by touching the Home button.
Item Control 4 Information 5 Help Description Touch the information button to access a screen that provides access to several types of printer information. Touch the buttons at the bottom of the screen for the following information: button ● Display Language: Change the language setting for the current user session. ● Sleep Mode: Place the printer into sleep mode. ● Wi-Fi Direct: View information for how to connect directly to the printer using a phone, tablet, or other device with Wi-Fi.
Table 1-1 Touchscreen control panel actions (continued) ENWW Action Description Example Swipe Touch the screen and then move your finger horizontally to scroll the screen sideways. Swipe until the Settings app displays. Scroll Touch the screen and then move your finger vertically to scroll the screen up and down. When scrolling through menus, briefly touch the screen to stop the scrolling. Scroll through the Settings app.
Printer specifications Determine the specifications for your printer model. ● Technical specifications ● Supported operating systems ● Mobile printing solutions ● Printer dimensions ● Power consumption, electrical specifications, and acoustic emissions ● Operating-environment range IMPORTANT: The following specifications are correct at the time of publication, but they are subject to change. For current information, see www.hp.com/support/colorljM776MFP.
Table 1-2 Paper handling specifications (continued) Paper handling features M776dn Flow M776z Flow M776zs Printer stand Optional Not included Not included Not included Not included Included Included Included Included Connectivity features M776dn Flow M776z Flow M776zs 10/100/1000 Ethernet LAN connection with IPv4 and IPv6 Included Included Included Hi-Speed USB 2.
Table 1-5 Copy and scan specifications (continued) Copy and scan features M776dn Flow M776z Flow M776zs HP EveryPage Technologies including ultrasonic multi-feed detection Not included Included Included Embedded optical character recognition (OCR) provides the ability to convert printed pages into text that can be edited or searched using a computer Not included Included Included SMART Label feature provides paper-edge detection for automatic page cropping Included Included Included Automati
Windows: Download HP Easy Start from 123.hp.com/LaserJet to install the HP print driver. Or, go to the printersupport website for this printer: www.hp.com/support/colorljM776MFP to download the print driver or the software installer to install the HP print driver. macOS: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com/ LaserJet or from the Printer Support page, and then use HP Easy Start to install the HP print driver. 1. Go to 123.hp.com/LaserJet. 2.
NOTE: The Windows software installer installs the HP Smart Device Agent Base service. The file size is less than 100 kb. Its only function is to check for printers connected via USB hourly. No data is collected. If a USB printer is found, it then tries to locate a JetAdvantage Management Connector (JAMc) instance on the network.
Table 1-11 Dimensions for the M776z printer (continued) Dimension Printer and accessories fully closed Printer and accessories fully opened Width 585 mm (23 in) 1051 mm (41.4 in) Weight 104 kg (229.3 lb) 104 kg (229.3 lb) Table 1-12 Dimensions for the M776zs printer Dimension Printer and accessories fully closed Printer and accessories fully opened Height 1160 mm (45.7 in) 1480 mm (58.3 in) Depth 712 mm (28 in) 1103 mm (43.4 in) Width 705 mm (27.8 in) 1280 mm (50.4 in) Weight 119.
Table 1-16 Dimensions for the base printer with the 2 x 550-sheet paper tray and stand 1 Dimension Printer and accessories fully closed Printer and accessories fully opened Height 909 mm (35.8 in) 1354 mm (53.3 in) Depth 1 712 mm (28 in) 1115 mm (43.9 in) Width1 585 mm (23 in) 1051 mm (41.4 in) Weight1 93.8 kg (206.8 lb) 93.8 kg (206.8 lb) Does not include stability feet.
Table 1-20 Dimensions for the base printer with the printer stand (continued) Dimension Printer and accessories fully closed Printer and accessories fully opened Depth1 712 mm (28 in) 1230 mm (48.4 in) Width1 585 mm (23 in) 1051 mm (41.4 in) Weight1 89.9 kg (198.2 lb) 89.9 kg (198.2 lb) Does not include stability feet.
18 Chapter 1 Printer overview ENWW
2 Paper trays Discover how to load and use the paper trays, including how to load special items such as envelopes and labels. ● Introduction ● Load paper to Tray 1 (multipurpose tray) ● Load paper to Tray 2 ● Load paper to the 550-sheet paper tray ● Load paper to the 2 x 550-sheet paper trays ● Load paper to the 2,700-sheet high-capacity input paper trays ● Load and print envelopes ● Load and print labels For video assistance, see www.hp.com/videos/LaserJet.
CAUTION: Do not extend more than one paper tray at a time. Do not use paper tray as a step. Keep hands out of paper trays when closing. All trays must be closed when moving the printer. If the printer has a keyboard, close the keyboard tray when it is not in use.
Load paper to Tray 1 (multipurpose tray) The following information describes how to load paper into Tray 1. ● Load Tray 1 (multipurpose tray) ● Tray 1 paper orientation ● Use alternative letterhead mode Load Tray 1 (multipurpose tray) Use the following process to load paper into Tray 1. 1. Open Tray 1. 2. Pull out the tray extension to support the paper.
3. Use the blue adjustment latch to spread the paper guides to the correct size, and then load paper in the tray. For information about how to orient the paper, see Tray 1 paper orientation on page 22. Make sure that the paper fits under the fill line on the paper guides. NOTE: The maximum stack height is 10 mm (0.4 in), or approximately 100 sheets of 75 g/m2 (20 lb) paper. 4. Using the blue adjustment latch, adjust the side guides so that they lightly touch the paper stack, but do not bend it.
Table 2-1 Letterhead or preprinted—portrait (continued) Duplex mode Paper size How to load paper 1-sided printing A4, Letter, Executive, A5, 16K (197x273 mm) 16K (195x270 mm), 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm) Face-down Left side of pre-printed image leading into the printer NOTE: This is the preferred orientation when printing on A4 or Letter.
Table 2-2 Letterhead or preprinted—landscape Duplex mode Paper size How to load paper 1-sided printing 12x18, 11x17, RA3, SRA3, A3, 8K (273x394 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Oficio (8.5x13), Oficio (216x340 mm), SRA4, RA4, A4, Letter Face-down 12x18, 11x17, RA3, SRA3, A3, 8K (273x394 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Oficio (8.
Table 2-2 Letterhead or preprinted—landscape (continued) Duplex mode Paper size How to load paper 1-sided printing A4, Letter, Executive, A5, 16K (197x273 mm) 16K (195x270 mm), 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm) Face-down Bottom edge leading into the printer NOTE: This is the preferred orientation when printing on A4 or Letter.
Table 2-3 Prepunched—portrait Duplex mode Paper size How to load paper 1-sided printing 12x18, 11x17, RA3, SRA3, A3, 8K (273x394 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Oficio (8.5x13), Oficio (216x340 mm), SRA4, RA4, A4, Letter Face-down 12x18, 11x17, RA3, SRA3, A3, 8K (273x394 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Oficio (8.
Table 2-4 Prepunched—landscape Duplex mode Paper size How to load paper 1-sided printing A4, Letter, Executive, A5, 16K (197x273 mm) 16K (195x270 mm), 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm) Face-down Holes away from the printer NOTE: This is the preferred orientation when printing on A4 or Letter.
Use alternative letterhead mode Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing.
Load paper to Tray 2 The following information describes how to load paper into Tray 2. ● Load Tray 2 ● Tray 2 paper orientation ● Use alternative letterhead mode Load Tray 2 Use the following process to load paper into Tray 2. 1. Open the tray. NOTE: Do not open this tray while the printer is printing. 2. Before loading paper, adjust the paper-width guides by squeezing the blue adjustment latches and sliding the guides to the size of the paper being used. 3.
4. Load paper into the tray. For information about how to orient the paper, see Tray 2 paper orientation on page 31. NOTE: To prevent jams, do not overfill the tray. Be sure that the top of the stack is below the tray full indicator. 5. Check the paper to verify the guides lightly touch the stack, but do not bend it. NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. 6. Close the tray. 7.
Tray 2 paper orientation Position paper correctly in Tray 2 to ensure the best print quality. Table 2-5 Letterhead or preprinted—portrait Duplex mode Paper size How to load paper 1-sided printing A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm) Face-up 11x17, A3, 8K (273x397 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Oficio (8.
Table 2-6 Letterhead or preprinted—landscape Duplex mode Paper size How to load paper 1-sided printing A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm) Face-up 11x17, A3, 8K (273x397 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Oficio (8.
Table 2-7 Prepunched—portrait Duplex mode Paper size How to load paper 1-sided printing A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm) Face-up Holes at the left side of the tray, with the top of the form at the rear of the printer NOTE: This is the preferred orientation when printing on A4 or Letter.
Use alternative letterhead mode Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing.
Load paper to the 550-sheet paper tray The following information describes how to load paper into the 550-sheet paper tray. ● Load paper to the 550-sheet paper tray ● 550-sheet paper tray paper orientation ● Use alternative letterhead mode Load paper to the 550-sheet paper tray Use the following process to load paper into the 550-sheet paper tray. 1. Open the tray. NOTE: Do not open this tray while the printer is printing. 2.
4. 5. For any of the following paper sizes, also adjust the blue paper-stop lever in the left rear corner of the tray to the correct position, as indicated by the label in the tray: ● 12 x 18 ● RA3 ● 11 x 17 ● A3 ● SRA3 Load paper into the tray. For information about how to orient the paper, see 550-sheet paper tray paper orientation on page 37. NOTE: To prevent jams, do not overfill the tray. Be sure that the top of the stack is below the tray full indicator. 6.
8. The tray configuration message displays on the printer control panel. 9. Press the OK button to accept the detected type and size, or select Modify to choose a different paper size or type. Y For custom-size paper, specify the X and Y dimensions for the paper when the prompt displays on the printer control panel. X 550-sheet paper tray paper orientation Position paper correctly in the 550-sheet tray to ensure the best print quality.
Table 2-8 Letterhead or preprinted—portrait (continued) Duplex mode Paper size How to load paper Automatic 2-sided printing or with Alternative Letterhead Mode enabled A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm) Face-down 12x18, 11x17, A3, 8K (273x397 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Oficio (8.
Table 2-9 Letterhead or preprinted—landscape (continued) Duplex mode Paper size How to load paper Automatic 2-sided printing or with Alternative Letterhead Mode enabled 12x18, 11x17, A3, 8K (273x397 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Oficio (8.
Table 2-10 Prepunched—portrait (continued) Duplex mode Paper size How to load paper Automatic 2-sided printing or with Alternative Letterhead Mode enabled A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm) Face-down 12x18, 11x17, A3, 8K (273x397 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Oficio (8.
Use alternative letterhead mode Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing.
Load paper to the 2 x 550-sheet paper trays The following information describes how to load paper into the 2 x 550-sheet paper trays. ● Load paper to the 2 x 550-sheet paper trays ● 2 x 550-sheet paper tray paper orientation ● Use alternative letterhead mode Load paper to the 2 x 550-sheet paper trays Use the following process to load paper into the 2 x 550-sheet paper trays. 1. Open the tray. NOTE: Do not open this tray while the printer is printing. 42 2.
4. 5. For any of the following paper sizes, also adjust the blue paper-stop lever in the left rear corner of the tray to the correct position, as indicated by the label in the tray: ● 12 x 18 ● RA3 ● 11 x 17 ● A3 ● SRA3 Load paper into the tray. For information about how to orient the paper, see 2 x 550-sheet paper tray paper orientation on page 44. NOTE: To prevent jams, do not overfill the tray. Be sure that the top of the stack is below the tray full indicator. 6.
8. The tray configuration message displays on the printer control panel. 9. Press the OK button to accept the detected type and size, or select Modify to choose a different paper size or type. Y For custom-size paper, specify the X and Y dimensions for the paper when the prompt displays on the printer control panel. X 2 x 550-sheet paper tray paper orientation Position paper correctly in the 2 x 550-sheet trays to ensure the best print quality.
Table 2-11 Letterhead or preprinted—portrait (continued) Duplex mode Paper size How to load paper Automatic 2-sided printing or with Alternative Letterhead Mode enabled A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm) Face-down 12x18, 11x17, A3, 8K (273x397 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Oficio (8.
Table 2-12 Letterhead or preprinted—landscape (continued) Duplex mode Paper size How to load paper Automatic 2-sided printing or with Alternative Letterhead Mode enabled 12x18, 11x17, A3, 8K (273x397 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Oficio (8.
Table 2-13 Prepunched—portrait (continued) Duplex mode Paper size How to load paper Automatic 2-sided printing or with Alternative Letterhead Mode enabled A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Double Japan Postcard (148x200 mm) Face-down 12x18, 11x17, A3, 8K (273x397 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Oficio (8.
Use alternative letterhead mode Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing.
Load paper to the 2,700-sheet high-capacity input paper trays The following information describes how to load paper into the HCI paper trays. ● Load paper to the 2,700-sheet high-capacity input paper trays ● 2,700-sheet HCI paper tray paper orientation ● Use alternative letterhead mode Load paper to the 2,700-sheet high-capacity input paper trays Use the following process to load paper into the HCI paper trays. 1. Release the tray latch, and then slide the tray away from the printer to open it.
3. Load paper into the tray. Check the paper to verify the guides lightly touch the stack, but do not bend it. For information about how to orient the paper, see 2,700-sheet HCI paper tray paper orientation on page 50. NOTE: To prevent jams, do not overfill the tray. Be sure that the top of the stack is below the tray full indicator. NOTE: If the tray is not adjusted correctly, an error message might appear during printing or the paper might jam. 4. Close the tray. 5.
Table 2-14 Letterhead or preprinted—portrait Duplex mode Paper size How to load paper 1-sided printing A4, Letter Face-down Top edge at the back of the tray Automatic 2-sided printing or with Alternative Letterhead Mode enabled ENWW A4, Letter Face-up Top edge at the back of the tray Load paper to the 2,700-sheet high-capacity input paper trays 51
Table 2-15 Letterhead or preprinted—landscape Duplex mode Paper size How to load paper 1-sided printing A4, Letter Face-down Top edge at the left side of the tray Automatic 2-sided printing or with Alternative Letterhead Mode enabled 52 Chapter 2 Paper trays A4, Letter Face-up Top edge at the right side of the tray ENWW
Table 2-16 Prepunched-landscape Duplex mode Paper size How to load paper 1-sided printing A4, Letter Face-down Holes at the left side of the tray Automatic 2-sided printing or with Alternative Letterhead Mode enabled ENWW A4, Letter Face-up Holes at the right side of the tray, with the top of the form to the right side Load paper to the 2,700-sheet high-capacity input paper trays 53
Use alternative letterhead mode Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing.
Load and print envelopes Use only Tray 1 to print on envelopes. Tray 1 holds up to 10 envelopes. ● Print envelopes ● Envelope orientation Print envelopes To print envelopes using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the envelopes into the tray after sending the print job to the printer. 1. From the software program, select the Print option. 2.
Table 2-17 Envelope orientation Tray Envelope size How to load Tray 1 Envelope #9, Envelope #10, Envelope Monarch, Envelope DL, Envelope B5, Envelope C5 (wallet), Envelope C6 Face-down Envelope B5, Envelope C5 (pocket) Face-down Tray 1 56 Chapter 2 Paper trays Top edge toward the back of the printer Top edge leading into the printer ENWW
Load and print labels To print on sheets of labels, use Tray 1 or the 550-sheet trays. ● Manually feed labels ● Label orientation Manually feed labels Use the manual feed mode to print sheets of labels. 1. From the software program, select the Print option. 2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the print driver. NOTE: The name of the button varies for different software programs. NOTE: To access these features from a Windows 8.
Table 2-18 Label orientation Tray How to load labels Tray 1 Face-down Bottom edge leading into the printer 550-sheet trays Face-up Top edge at the back of the tray 58 Chapter 2 Paper trays ENWW
3 Supplies, accessories, and parts Order supplies or accessories, replace the toner cartridges, or remove and replace another part. ● Order supplies, accessories, and parts ● Dynamic security ● Configure the HP toner-cartridge-protection supply settings ● Replace the toner cartridges ● Replace the imaging drums ● Replace the toner-collection unit ● Replace the staple cartridge (M776zs model only) For video assistance, see www.hp.com/videos/LaserJet.
Order supplies, accessories, and parts Find out how to obtain replacement supplies, accessories, and parts for the printer. ● Ordering ● Supplies and accessories ● Maintenance/long-life consumables ● Customer self-repair parts Ordering Order parts, supplies, or accessories through one of the following channels. Table 3-1 Ordering options Ordering option Ordering information Order supplies and paper http://www.hp.com/go/SureSupply Order genuine HP parts or accessories www.hp.
Table 3-2 Supplies (continued) Item Description Cartridge number Part number HP Imaging Drum Replacement imaging drum 660A W2004A HP Inner Finisher Staples Replacement staple cartridge for models with inner finisher Not applicable J8J96A Item Description Cartridge number Part number HP LaserJet 550-sheet Paper Tray Optional 550-sheet paper tray Not applicable T3V27A Table 3-3 Accessories NOTE: The printer supports up to two 550-sheet paper trays.
* The LLC life test conditions: ● Print coverage: 5% evenly distributed across the page ● Environment: 17° to 25°C (62.
Table 3-5 Customer self-repair parts (continued) Item Description Self-replacement options Part number 1 GB 90-Pin DDR3 x32 800 MHz SODIMM Replacement memory DIMM Mandatory E5K48A HP Jetdirect 2900nw Print Server HP Jetdirect accessory for Wi-Fi connectivity and an additional Ethernet port Mandatory J8031A HP Jetdirect 3100w BLE/NFC/Wireless Accessory HP Jetdirect accessory for Wi-Fi, BLE, NFC, and proximity badge reading Mandatory 3JN69A Dynamic security Learn about dynamic-security-enabled
Configure the HP toner-cartridge-protection supply settings A network administrator can configure the toner-cartridge-protection settings using the printer control panel or the HP Embedded Web Server (EWS). ● Introduction ● Enable or disable the Cartridge Policy feature ● Enable or disable the Cartridge Protection feature Introduction Use HP Cartridge Policy and Cartridge Protection to control which cartridges are installed in the printer and protect the cartridges that are installed from theft.
Enable or disable the Cartridge Policy feature The Cartridge Policy feature can be enabled or disabled using the control panel or the Embedded Web Server (EWS).
a. From the Home screen on the printer control panel, touch the Information icon to display the IP address or host name. Ethernet icon , and then touch the b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens. NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website.
Table 3-6 Cartridge Policy control panel error messages ENWW Error message Description Recommended action 10.0X.30 Unauthorized Cartridge The administrator has configured this printer to use only genuine HP supplies that are still under warranty. The cartridge must be replaced to continue printing. Replace the cartridge with a genuine HP toner cartridge. If you believe you purchased a genuine HP supply, visit www.hp.
Enable or disable the Cartridge Protection feature The Cartridge Protection feature can be enabled or disabled using the control panel or the Embedded Web Server (EWS).
Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature From the EWS, a network administrator can enable the Cartridge Protection feature. This protects the cartridges associated with the printer from being stolen and used in other printers. 1. Open the HP Embedded Web Server (EWS): a. From the Home screen on the printer control panel, touch the Information icon Ethernet icon to display the IP address or host name. , and then touch the b.
Troubleshoot Cartridge Protection control panel error messages Review the recommended actions for Cartridge Protection error messages. Table 3-7 Cartridge Protection control panel error messages Error message Description Recommended action 10.0X.57 Protected Cartridge The cartridge can only be used in the printer or fleet of printers that initially protected it using HP Cartridge Protection. Replace the cartridge with a new toner cartridge.
Replace the toner cartridges Replace the toner cartridge if you receive a message on the printer, or if you have print quality problems. ● Toner-cartridge information ● Remove and replace the cartridges Toner-cartridge information This printer indicates when the toner-cartridge level is low and very low. The actual toner-cartridge life remaining can vary. Consider having a replacement cartridge available to install when print quality is no longer acceptable.
Number Description 1 Handle 2 Developer roller 3 Protective shield 4 Memory chip CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water. Hot water sets toner into fabric. NOTE: Information about recycling used toner cartridges is in the toner-cartridge box. Remove and replace the cartridges Follow these steps to replace a toner cartridge.
1. Open the front door. 2. Grasp the handle of the used toner cartridge and pull out to remove it.
3. Remove the new toner cartridge from its packaging by removing the end caps (callout 1), removing the cartridge from the plastic bag (callout 2), and then removing the orange protective shield (callout 3). NOTE: Do not touch the developer roller. Fingerprints on the developer roller can cause print-quality problems. 1 2 3 4. 74 Hold both ends of the toner cartridge and rock it 5-6 times.
5. Support the toner cartridge underneath with one hand while holding the cartridge handle with the other. Align the toner cartridge with its slot on the shelf, and then insert the toner cartridge into the printer. NOTE: Avoid touching the developer roller. Fingerprints on the developer roller can cause print defects. 6. Close the front door. Save all packaging for recycling the used toner cartridge. To recycle the used cartridge, follow the instructions included with the new cartridge.
Replace the imaging drums Replace an imaging drum if you receive a message on the printer, or if you have print quality problems. ● Imaging drum information ● Remove and replace the imaging drums Imaging drum information This printer indicates when an imaging drum level is low and very low. The actual imaging drum life remaining can vary. Consider having a replacement imaging drum available to install when print quality is no longer acceptable.
Number Description 3 Protective shield 4 Memory chip CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water. Hot water sets toner into fabric. NOTE: Information about recycling used imaging drums is in the imaging drum box. Remove and replace the imaging drums Follow these steps to replace an imaging drum. 1. Open the front door.
78 2. Rotate the blue lever in front of the imaging drum to the left. 3. Grasp the handle of the used imaging drum and pull out to remove it.
4. Remove the new imaging drum from its packaging by removing the end caps (callout 1), removing the imaging drum from the plastic bag (callout 2), and then removing the orange protective shield (callout 3). NOTE: Avoid touching the green imaging drum. Fingerprints on the imaging drum can cause print defects. 1 2 3 5. Support the imaging drum underneath with one hand while holding the handle with the other.
6. Rotate the blue lever in front of the imaging drum to the right. 7. Close the front door. Save all packaging for recycling the used imaging drum. To recycle the used imaging drum, follow the instructions included with the new imaging drum.
Replace the toner-collection unit Replace the toner-collection unit if you receive a message on the printer, or if you have print quality problems. ● Toner-collection unit information ● Remove and replace the toner-collection unit Toner-collection unit information Replace the toner-collection unit when the control panel prompts you.
82 2. Open the left door. 3. Grasp the front of the toner-collection unit and remove it from the printer.
4. Remove the new toner-collection unit from its packaging. 5. Install the new unit into the printer. Make sure the toner-collection unit is firmly in place.
6. Close the left door. NOTE: If the toner-collection unit is not installed correctly, the left door does not close completely. 7. Close the front door. Save all packaging for recycling the used tonercollection unit. To recycle the used toner-collection unit, follow the instructions included with the new toner-collection unit.
Replace the staple cartridge (M776zs model only) Install a new staple cartridge when your current cartridge is empty. ● Staple cartridge information ● Remove and replace the staple cartridge Staple cartridge information Replace the staple cartridge when the control panel prompts you.
3. Lift two tabs on the staple cartridge, and then lift up to remove the empty staple cartridge from the staple cartridge carriage assembly. Do not discard the staple cartridge carriage. It must be reused with the new staple cartridge. 86 4. Insert the new staple cartridge into the staple cartridge carriage. 5. Reinstall the staple cartridge carriage into the stapler by pressing the colored handle inward until it snaps into place. 6. Close the inner finisher front door.
4 Print Print using the software, or print from a mobile device or USB flash drive. ● Print tasks (Windows) ● Print tasks (macOS) ● Store print jobs on the printer to print later or print privately ● Mobile printing ● Print from a USB flash drive ● Print using high-speed USB 2.0 port (wired) For video assistance, see www.hp.com/videos/LaserJet. The following information is correct at the time of publication. For current information, see www.hp.com/ support/colorljM776MFP.
Print tasks (Windows) Learn about common printing tasks for Windows users. ● How to print (Windows) ● Automatically print on both sides (Windows) ● Manually print on both sides (Windows) ● Print multiple pages per sheet (Windows) ● Select the paper type (Windows) ● Additional print tasks How to print (Windows) Use the Print option from a software application to select the printer and basic options for your print job. The following procedure describes the basic printing process for Windows. 1.
NOTE: The name of the button varies for different software programs. In Windows 10, 8.1, and 8, these applications will have a different layout with different features from what is described below for desktop applications. To access the print feature from a Start screen app, complete the following steps: ● Windows 10: Select Print, and then select the printer. ● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
1. From the software program, select the Print option. 2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the print driver. NOTE: The name of the button varies for different software programs. In Windows 10, 8.1, and 8, these applications will have a different layout with different features from what is described below for desktop applications.
6. Load the tray with the specified type and size of paper, and then close the tray. 7. Touch the OK button to accept the detected type and size, or touch the Modify button to choose a different paper size or type. 8. Select the correct type and size, and then touch the OK button. Additional print tasks Locate information on the Web for performing common printing tasks. Go to www.hp.com/support/colorljM776MFP.
Print tasks (macOS) Print using the HP printing software for macOS, including how to print on both sides or print multiple pages per sheet. ● How to print (macOS) ● Automatically print on both sides (macOS) ● Manually print on both sides (macOS) ● Print multiple pages per sheet (macOS) ● Select the paper type (macOS) ● Additional print tasks How to print (macOS) Use the Print option from a software application to select the printer and basic options for your print job.
Manually print on both sides (macOS) Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that the duplexer does not support. NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint. 1. Click the File menu, and then click the Print option. 2. Select the printer. 3. Click Show Details or Copies & Pages, and then click the Manual Duplex menu.
NOTE: 4. Select from the Media & Quality or Paper/Quality options. NOTE: 5. The name of the item varies for different software programs. This list contains the master set of options available. Some options are not available on all printers. ● Media Type: Select the option for the type of paper for the print job. ● Print Quality or Quality: Select the resolution level for the print job. ● Edge-To-Edge Printing: Select this option to print close to the paper edges. Click the Print button.
Store print jobs on the printer to print later or print privately Store print jobs in the printer memory for printing at a later time. ● Introduction ● Create a stored job (Windows) ● Create a stored job (macOS) ● Print a stored job ● Delete a stored job ● Information sent to printer for Job Accounting purposes Introduction The following information provides procedures for creating and printing documents that are stored on the USB flash drive.
5. ● Quick Copy: Print the requested number of copies of a job and store a copy of the job in the printer memory so you can print it again later. ● Stored Job: Store a job on the printer and allow other users to print the job at any time. For this jobstorage mode, you can select one of the Make Job Private/Secure options. If you assign a personal identification number (PIN) to the job, the person who prints the job must provide the required PIN at the control panel.
Select which option to use if another stored job already has that name. ● Use Job Name + (1-99): Append a unique number to the end of the job name. ● Replace Existing File: Overwrite the existing stored job with the new one. 6. If you selected the Stored Job or Personal Job option in the Mode drop-down list, you can protect the job with a PIN. Type a 4-digit number in the Use PIN to Print field. When other people attempt to print this job, the printer prompts them to enter this PIN. 7.
Delete a stored job You can delete documents that have been saved to the printer when they are no longer needed. You can also adjust the maximum number of jobs for the printer to store. ● Delete a job that is stored on the printer ● Change the job storage limit Delete a job that is stored on the printer Use the control panel to delete a job that is stored in the printer memory. 1. From the Home screen on the printer control panel, navigate to the Print application, and then select the Print icon. 2.
Mobile printing Mobile and ePrint solutions enable easy printing to an HP printer from a laptop, tablet, smartphone, or other mobile device. ● Introduction ● Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printing ● HP ePrint via email ● AirPrint ● Android embedded printing Introduction HP offers multiple mobile printing solutions to enable easy printing to an HP printer from a laptop, tablet, smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.
Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printing HP provides Wi-Fi Direct Print, Near Field Communication (NFC), and Bluetooth Low Energy (BLE) printing for printers with a supported HP Jetdirect 3100w BLE/NFC/Wireless Accessory. This accessory is available as an option for HP printers that include a hardware-integration pocket (HIP).
3. a. Networking b. Wi-Fi Direct c. Wi-Fi Direct Name Use the keypad to change the name in the Wi-Fi Direct Name text field, and then select OK. HP ePrint via email Use HP ePrint via email to print documents by sending them as an email attachment to the printer's email address from any email enabled device. To use HP ePrint via email, the printer must meet these requirements: ● The printer must be connected to a wired or wireless network and have Internet access.
● iBooks ● Select third-party applications To use AirPrint, the printer must be connected to the same network (sub-net) as the Apple device. For more information about using AirPrint and about which HP printers are compatible with AirPrint, go to www.hp.com/go/MobilePrinting. NOTE: Before using AirPrint with a USB connection, verify the version number. AirPrint versions 1.3 and earlier do not support USB connections.
Print from a USB flash drive This printer features easy-access USB printing to print files without a computer. ● Enable the USB port for printing ● Print USB documents The printer accepts standard USB flash drives in the USB port near the control panel. It supports the following types of files: ENWW ● .pdf ● .prn ● .pcl ● .ps ● .
Enable the USB port for printing The USB port is disabled by default. Before using this feature, enable the USB port. ● Method one: Enable the USB port from the printer control panel ● Method two: Enable the USB port from the HP Embedded Web Server (network-connected printers only) Use one of the following methods to enable the port: Method one: Enable the USB port from the printer control panel Use the printer control panel to enable the USB port for printing. 1.
NOTE: The port might be covered. For some printers, the cover flips open. For other printers, pull the cover straight out to remove it. 2. From the Home screen on the printer control panel, navigate to the Print application, and then select the Print icon. 3. Select Print from USB Drive. 4. Select Choose, select the name of the document to print, and then select Select. NOTE: ENWW The document might be in a folder. Open folders as necessary. 5.
Print using high-speed USB 2.0 port (wired) Enable the high-speed USB 2.0 port for wired USB printing. The port is located in the interface ports area and is disabled by default. ● Method one: Enable the high-speed USB 2.0 port from the printer control panel menus ● Method two: Enable the high-speed USB 2.0 port from the HP Embedded Web Server (network-connected printers only) Use one of the following methods to enable the high-speed USB 2.0 port.
5 Copy Make copies with the printer, learn how to copy a two-sided document, and locate additional copy tasks on the web. ● Make a copy ● Copy on both sides (duplex) ● Additional copy tasks For video assistance, see www.hp.com/videos/LaserJet. The following information is correct at the time of publication. For current information, see www.hp.com/ support/colorljM776MFP.
5. Set options marked with a yellow triangle before using the preview feature. NOTE: After the preview scan, these options are removed from the main Options list and are summarized in the Pre-scan Options list. To change any of these options, discard the preview and start over. Using the preview feature is optional. 6. Touch the right pane of the screen to preview the document.
Table 5-1 Buttons on the right side of the preview pane (continued) Button Description Use this button to clear the changes made in the preview and start over. Touch this button to collapse the preview screen and return to the Copy screen. 7. When the document is ready, touch Copy to begin copying. Copy on both sides (duplex) Copy or print on both sides of the paper. 1.
NOTE: After the preview scan, these options are removed from the main Options list and are summarized in the Pre-scan Options list. To change any of these options, discard the preview and start over. Using the preview feature is optional. 6. Touch the right pane of the screen to preview the document. In the preview screen, use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages.
Table 5-2 Buttons on the right side of the preview pane (continued) Button Description Use this button to clear the changes made in the preview and start over. Touch this button to collapse the preview screen and return to the Copy screen. 7. When the document is ready, touch Start to begin copying. Additional copy tasks Locate information on the Web for performing common copy tasks. Go to www.hp.com/support/colorljM776MFP.
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6 Scan Scan using the software, or scan directly to email, a USB flash drive, a network folder, or another destination. ● Set up Scan to Email ● Set up Scan to Network Folder ● Set up Scan to SharePoint ● Set up Scan to USB Drive ● Scan to email ● Scan to job storage ● Scan to network folder ● Scan to SharePoint ● Scan to USB drive ● Use HP JetAdvantage business solutions ● Additional scan tasks For video assistance, see www.hp.com/videos/LaserJet.
Set up Scan to Email The printer has a feature that enables it to scan a document and send it to one or more email addresses.
1. From the Home screen on the printer control panel, touch the Information icon to display the IP address or host name. Ethernet icon , and then touch the 2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens. NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website.
4. If DNS is required on the network, in the TCP/IP Domain Suffix area, verify that the DNS suffix for the email client being used is listed. DNS suffixes have this format: companyname.com, gmail.com, etc. NOTE: If the Domain Name suffix is not set up, use the IP address. 5. Click Apply. 6. Click OK.
Step three: Configure the Send to Email feature The two options for configuring Send to Email are the Email Setup Wizard for basic configuration and Email Setup for advanced configuration. Use the following options to configure the Send to Email feature: ● Method one: Basic configuration using the Email Setup Wizard ● Method two: Advanced configuration using the Email Setup Method one: Basic configuration using the Email Setup Wizard Peform basic configuration using the Email Setup Wizard.
1. Select Search network for outgoing email server, and then click Next. 2. Select the appropriate server from the Configure Email Server (SMTP) list, and then click Next. 3. Select the option that describes the server’s authentication requirements: ○ Server does not require authentication: Select Server does not require authentication, and then click Next.
Table 6-1 Send email settings Option Description From Select one of the following options from the From drop-down list: (Required) ● User’s address (sign-in required) ● Default From: Enter a default email address and display name in the Default From Email Address and Default Display Name fields NOTE: Create an email account for the printer, and use this address for the default email address. NOTE: Configure the email feature so that users must sign in before using it.
Table 6-2 Scan settings (continued) Option Description Color/Black Select the default color setting for the scanned document: Quality and File Size Resolution 7.
2. On the Email Setup dialog, select the Enable Send to Email check box. If this check box is not selected, the feature is unavailable at the printer control panel. 3. In the Outgoing Email Servers (SMTP) area, complete the steps for one of the following options: ● Select one of the displayed servers. ● Click Add to start the SMTP wizard. 1.
NOTE: ○ Some servers have problems sending or receiving emails that are larger than 5 megabytes (MB). These problems can be prevented by entering a number in Split emails if larger than (MB). ○ In most cases, the default port number does not need to be changed. However, when using the Enable SMTP SSL Protocol option, port 587 must be used. ○ If you are using Google™ Gmail for email service, select the Enable SMTP SSL Protocol check box. Typically, for Gmail, the SMTP address is smtp.gmail.
Table 6-3 Address and Message Field Control settings Feature Description Address Field Restrictions1 Specify whether users must select an email address from an address book or whether users are allowed to enter in an email address manually. CAUTION: If Users must select from address book is selected, and any of the address fields are also set as User editable, changes to those editable fields also change the corresponding values in the address book.
Table 6-4 Signing and Encryption settings (continued) Feature Description Attribute for Recipient Public Key Enter which attribute to use to retrieve the recipient’s public key certificate from LDAP. Use the recipient public key certificate to verify the recipient Select this setting to use the recipient’s public key certificate to verify the recipient. 6. In the Notification Settings area, select when users will receive notifications about sent emails.
Table 6-6 File settings (continued) Feature Description Add numbering when job has just one file (ex. _1–1)1 Select this setting to add numbering to a file name when the job is only one file instead of multiple files. File Type Select the file format for the saved file. Select the User editable check box to make this setting editable at the printer control panel. High Compression (smaller file)1 Select this setting to compress the scanned file, which reduces the file size.
4. Define the following settings for the Quick Set: Address and Message Field Control, Signing and Encryption, Notification Settings, Scan Settings, and File Settings. 5. Click Finish to save the Quick Set.
Step five: Set up Send to Email to use Office 365 Outlook (optional) Set up the Send to Email feature to send email from an Office 365 Outlook account. ● Introduction ● Configure the outgoing email server (SMTP) to send an email from an Office 365 Outlook account Introduction Microsoft Office 365 Outlook is a cloud-based email system provided by Microsoft which uses Microsoft's Simple Mail Transfer Protocol (SMTP) server to send or receive emails.
7. On the left navigation pane, click Email Setup. 8. On the Email Setup page, select the Enable Scan to Email check box. If this check box is not available, the feature is unavailable at the printer control panel. 9. In the Outgoing Email Servers (SMTP) area, click Add to start the SMTP wizard. 10. In the I know my SMTP server address or host name field, type smtp.onoffice.com, and then click Next. 11.
Set up Scan to Network Folder Set up the Scan to Folder feature to scan documents directly to network folder. ● Introduction ● Before you begin ● Step one: Access the HP Embedded Web Server (EWS) ● Step two: Set up Scan to Network Folder Introduction This section explains how to enable and configure the Scan to Network Folder function. The printer has a feature that enables it to scan a document and save it to a network folder.
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Step two: Set up Scan to Network Folder Set up Scan to Network Folder using one of the following methods. ● Method one: Use the Scan to Network Folder Wizard ● Method two: Use Scan to Network Folder Setup Method one: Use the Scan to Network Folder Wizard Use this option for basic configuration of the Save to Network Folder feature using the Scan to Network Folder wizard.
NOTE: The FQDN can be more reliable than the IP address. If the server gets its IP address via DHCP, the IP address can change. However, the connection with an IP address might be faster because the printer does not need to use DNS to find the destination server. b.
Method two: Use Scan to Network Folder Setup This option enables advanced configuration of the Save to Network Folder feature using the HP Embedded Web Server (EWS) for the printer. ● Step one: Begin the configuration ● Step two: Configure the Scan to Network Folder settings ● Step three: Complete the configuration NOTE: Before you begin: To display the printer's IP address or host name, touch the Information icon then touch the Network icon on the printer's control panel.
Step two: Configure the Scan to Network Folder settings Use the following procedure to complete Scan to Network Folder setup. ● Step one: Begin the configuration ● Dialog one: Set the Quick Set name, description, and options for user interaction at the control panel ● Dialog two: Folder Settings ● Dialog three: Notification Settings ● Dialog four: Scan Settings ● Dialog five: File Settings ● Dialog six: Summary Step one: Begin the configuration Use the following steps to begin configuration.
○ Prompt for original sides ○ Prompt for additional pages ○ Require Preview NOTE: step. 4. ENWW If Start instantly upon selection is selected, the destination folder must be entered in the next Click Next.
Dialog two: Folder Settings Use the Folder Settings dialog to configure the types of folders the printer sends scanned documents to and the folder permissions.
Configure the destination folder for scanned documents Select one of the following options to set up a destination folder. ● Option 1: Configure the printer to save to a shared folder or FTP folder ● Option 2: Configure the printer to save to a personal shared folder Option 1: Configure the printer to save to a shared folder or FTP folder To save scanned documents to a standard shared folder or an FTP folder, complete the following steps. 1.
To restrict the subfolder access to the user who creates the scan job, select Restrict subfolder access to user. 4. To view the complete folder path for scanned documents, click Update Preview. 5. From the Authentication Settings list, select one of the following options: ○ Use credentials of user to connect after Sign In at the control panel ○ Always use these credentials NOTE: If Always use these credentials is selected, a user name and password must be entered in the corresponding fields. 6.
NOTE: If an FTP site is outside the firewall, a proxy server must be specified under the network settings. These settings are located in the EWS Networking tab, under the Advanced options. 1. Select Save to an FTP Server. 2. In the FTP Server field, type the FTP server name or IP address. 3. In the Port field, type the port number. NOTE: In most cases, the default port number does not need to be changed. 4.
NOTE: This option is used in domain environments where the administrator configures a shared folder for each user. If the Save to a personal shared folder feature is configured, users will be required to sign in at the printer control panel using Windows credentials or LDAP authentication. 1. Select Save to a personal shared folder. 2. In the Retrieve the device user’s home folder using this attribute field, type the user’s home folder in the Microsoft Active Directory. NOTE: 3.
Select the destination folder permissions Select one of the following options to set up destination folder permissions. ● Option 1: Configure read and write access ● Option 2: Configure write access only Option 1: Configure read and write access To send scanned documents to a folder configured for read and write access, complete the following steps. NOTE: Send only to folders with read and write access supports folder verification and job notification. 1.
1. Select Notify when job completes. 2. Select the method for delivering the notification from the Method Used to Deliver Notification list. If the method of notification selected is Email, type the email address in the Notification Email Address field. ● 3. To include a thumbnail of the first scanned page in the notification, select Include Thumbnail. 4. To prompt the user to review their notification settings, select Prompt user prior to job start, and then click Next.
Dialog five: File Settings Complete the file settings as follows. On the File Settings dialog, set the default file settings for the Quick Set, and then click Next. Table 6-8 File settings Feature Description File Name Prefix Set the default file name prefix used for files saved to a network folder. File Name Default file name for the file to be saved. Select the User editable check box to make this setting editable at the printer control panel.
Set up Scan to SharePoint Use Scan to SharePoint to scan documents directly to a Microsoft SharePoint site. This feature eliminates the need to scan the documents to a network folder, USB flash drive, or email message, and then manually upload the files to the SharePoint site.
Step two: Enable Scan to SharePoint and create a Scan to SharePoint Quick Set Follow the steps to enable the Scan to SharePoint feature and create a Scan to SharePoint Quick Set. 1. Using the top navigation tabs, click Scan/Digital Send. 2. In the left navigation pane, click Scan to SharePoint®. NOTE: Quick Sets are shortcut jobs that can be accessed on the printer Home screen or within the Quick Sets application. ENWW 3. Select Enable Scan to SharePoint®, and then click Apply. 4.
NOTE: Use credentials of user to connect after Sign In at the control panel is selected in the Authentication Settings drop-down menu, the logged-in user must have permission to write to the specified SharePoint site. NOTE: For security purposes, the printer does not display credentials entered in the Quick Set Wizard. f. Click OK to complete the SharePoint path setup, and navigate back to the SharePoint Destination Settings page. 8.
1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the printer control panel, navigate to the Scan application, select the Scan icon, and then select Scan to SharePoint®. NOTE: It might be necessary to sign in to the printer to use this feature. 3. Under Quick Sets, touch Select, select a Quick Set, and then select Load. 4.
Table 6-9 Buttons on the right side of the preview pane (continued) Button Description Use this button to add a page to the document. The printer prompts to scan additional pages. Use this button to clear the changes made in the preview and start over. Touch this button to collapse the preview screen and return to the Copy screen. 7. When the document is ready, select Send to save it to the SharePoint location.
Table 6-11 File settings for Scan to SharePoint (continued) Feature Description File Name Suffix Set the default file name suffix used for files to be saved. Duplicate filename suffix default [filename]_YYYYMMDDT File Name Preview Enter a file name, and then click the Update Preview button. File Numbering Format Select a file name format for when the job is divided into multiple files. Add numbering when job has just one file (ex.
Set up Scan to USB Drive Enable the Scan to USB feature, which allows you to scan directly to a USB flash drive. ● Introduction ● Step one: Access the HP Embedded Web Server (EWS) ● Step two: Enable Scan to USB Drive ● Step three: Configure the Quick Sets (optional) ● Default scan settings for Scan to USB Drive setup ● Default file settings for Save to USB setup Introduction The printer has a feature that enables it to scan a document and save it to a USB flash drive.
Step two: Enable Scan to USB Drive Enable Scan to USB Drive using the following steps. 1. Select the Security tab. 2. Scroll to Hardware Ports and make sure that Enable Host USB plug and play is enabled. 3. Select the Copy/Print tab for MFP models or the Print tab for SFP models. 4. Select the Enable Save to USB check box. 5. Click Apply at the bottom of the page. NOTE: Most devices ship with hard disk drives (HDDs) already installed. In some cases, additional storage devices can be added via USB.
6. ● Do not notify ● Notify when job completes ● Notify only if job fails Choose the Scan Settings for the Quick Set, and then click Next. NOTE: For more information on the available scan settings, see Default scan settings for Scan to USB Drive setup on page 152 7. Choose the File Settings for the Quick Set, and then click Next. NOTE: For more information on the available file settings, see Default scan settings for Scan to USB Drive setup on page 152 8.
Table 6-13 File settings for Save to USB setup (continued) Option name Description File Name Default file name for the file to be saved. Select the User editable check box to make this setting editable at the printer control panel. File Name Suffix Set the default file name suffix used for files saved to a network folder. Duplicate filename suffix default [filename]_YYYYMMDDT File Name Preview Enter a file name, and then click the Update Preview button.
Scan to email Scan a document directly to an email address or contact list. The scanned document is sent as an email message attachment. ● Introduction ● Scan to email Introduction The printer has a feature that enables it to scan a document and send it to one or more email addresses. Scan to email Use the following steps to scan a document directly to an email address or contact list. 1.
8. Optional Preview: Touch the right pane of the screen to preview the document. You can use the Expand and Collapse buttons on the left side of the preview pane to expand and collapse the preview screen. Table 6-14 Buttons on the left side of the preview pane Button Description Expand the preview screen. Collapse the preview screen. Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages.
Table 6-15 Buttons on the right side of the preview pane (continued) Button Description Use these buttons to rearrange the pages within the document. Select one or more pages and move them to the left or right. NOTE: These buttons are available only in the thumbnail view. Use this button to add a page to the document. The printer prompts to scan additional pages. Use this button to clear the changes made in the preview and start over.
Scan to job storage Scan a document and save it to a job storage folder on the printer. ● Introduction ● Scan to job storage on the printer ● Print from job storage on the printer Introduction The printer has a feature that enables it to scan a document and save it to a job storage folder on the printer. You can retrieve the document from the printer and print it when needed.
Table 6-16 Buttons on the left side of the preview pane Button Description Expand the preview screen. Collapse the preview screen. Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages. Table 6-17 Buttons on the right side of the preview pane Button Description Use these buttons to toggle between single-page view and thumbnail view. More options are available in thumbnail view than in single-page view.
Table 6-17 Buttons on the right side of the preview pane (continued) Button Description Use this button to add a page to the document. The printer prompts to scan additional pages. Use this button to clear the changes made in the preview and start over. Touch this button to collapse the preview screen and return to the Copy screen. 9. When the document is ready, select Save to save the file to the storage folder.
Scan to network folder Scan a document and save it to a folder on the network. ● Introduction ● Scan to network folder Introduction The printer can scan a file and save it in a shared folder on the network. Scan to network folder Use this procedure to scan a document and save it to a network folder. NOTE: You might be required to sign in to the printer to use this feature. 1.
Table 6-18 Buttons on the left side of the preview pane Button Description Expand the preview screen. Collapse the preview screen. Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages. Table 6-19 Buttons on the right side of the preview pane Button Description Use these buttons to toggle between single-page view and thumbnail view. More options are available in thumbnail view than in single-page view.
Table 6-19 Buttons on the right side of the preview pane (continued) Button Description Use this button to add a page to the document. The printer prompts to scan additional pages. Use this button to clear the changes made in the preview and start over. Touch this button to collapse the preview screen and return to the Copy screen. 7. When the document is ready, select Send to save the file to the network folder.
Scan to SharePoint Scan a document directly to a SharePoint site. ● Introduction ● Scan to SharePoint Introduction If you have a workflow-equipped printer, you can scan a document and send it to a SharePoint site. This feature eliminates the need to scan the documents to a network folder, USB flash drive, or email message, and then manually upload the files to the SharePoint site.
Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages. Table 6-21 Buttons on the right side of the preview pane Button Description Use these buttons to toggle between single-page view and thumbnail view. More options are available in thumbnail view than in single-page view. Use these buttons to zoom in or out on the selected page. NOTE: Select only one page at a time to use these buttons. Use this button to rotate the page 180 degrees.
Scan to USB drive Scan a document directly to a USB drive. ● Introduction ● Scan to USB drive Introduction The printer can scan a file and save it to a USB flash drive. Scan to USB drive Use the following steps to scan a document directly to a USB drive. NOTE: You might be required to sign in to the printer to use this feature. 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2.
Table 6-23 Buttons on the right side of the preview pane Button Description Use these buttons to toggle between single-page view and thumbnail view. More options are available in thumbnail view than in single-page view. Use these buttons to zoom in or out on the selected page. NOTE: Select only one page at a time to use these buttons. Use this button to rotate the page 180 degrees. NOTE: This button is available only in the thumbnail view. Use this button to delete the selected pages.
Use HP JetAdvantage business solutions HP JetAdvantage solutions are workflow and printing solutions that are easy to use, and both network- and cloud-based. HP JetAdvantage solutions are designed to help businesses of all types, including healthcare, financial services, manufacturing, and public sector, manage a fleet of printers and scanners.
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7 Fax Configure the fax features, and send and receive faxes using the printer. ● Set up fax ● Change fax configurations ● Send a fax ● Additional fax tasks For video assistance, see www.hp.com/videos/LaserJet. The following information is correct at the time of publication. For current information, see www.hp.com/ support/colorljM776MFP.
Set up fax Set up the fax features for the printer. ● Introduction ● Set up fax by using the printer control panel Introduction This information applies to fax and Flow models, or to other printers when an optional analog fax accessory has been installed. Before continuing, connect the printer to a phone line (for analog fax) or to an Internet or network fax service. Set up fax by using the printer control panel Configure the fax features using the control panel. 1.
Change fax configurations Change or update fax settings. ● Fax dialing settings ● General fax send settings ● Fax receive settings NOTE: The settings configured using the control panel override any settings made in the HP Embedded Web Server. Fax dialing settings Use the following steps to change the fax dialing settings. 1. From the Home screen on the printer control panel, navigate to the Settings application, and then select the Settings icon. 2. Open the following menus: 3. a. Fax b.
Table 7-1 Fax dialing settings (continued) Menu item Description Fax Send Speed The Fax Send Speed setting sets the modem bit rate (measured in bits per second) of the Analog Fax modem while sending a fax. ● Fast (v.34 – 33.6k) ● Medium (v.17 – 14.4k) ● Slow (v.29 – 9.6k) Line Monitor Volume Use the Line Monitor Volume setting to control the printer's dialing volume level when sending faxes.
Table 7-2 Fax send settings (continued) Menu item Description Error Correction Mode Normally, the fax accessory monitors the signals on the telephone line while it is sending or receiving a fax. If the fax accessory detects an error during the transmission and the Error Correction Mode setting is on, the fax accessory can request that the error portion of the fax be sent again. The Error Correction Mode feature is enabled by default.
Table 7-3 Fax receive settings (continued) Menu item Description Fax Receive Speed Touch the Fax Receive Speed drop-down menu and select one of the following options: ● Fast (v.34 – 33.6k) ● Medium (v.17 – 14.4k) ● Slow (v.29 – 9.6k) Extension Phone This setting allows you use a separate telephone in conjunction with the fax functions. Allow Reprinting This setting allows you to reprint received faxes. Receive to PC This setting allows you to receive faxes directly to your computer.
Table 7-4 Buttons on the left side of the preview pane Button Description Expand the preview screen. Collapse the preview screen. Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages. Table 7-5 Buttons on the right side of the preview pane Button Description Use these buttons to toggle between single-page view and thumbnail view. More options are available in thumbnail view than in single-page view.
Table 7-5 Buttons on the right side of the preview pane (continued) Button Description Use this button to add a page to the document. The printer prompts to scan additional pages. Use this button to clear the changes made in the preview and start over. Touch this button to collapse the preview screen and return to the Copy screen. 7. When the document is ready, select Send to send the fax. Additional fax tasks Locate information on the Web for performing common fax tasks. Go to www.hp.
8 Manage the printer Utilize management tools, configure security and energy-conservation settings, and manage firmware updates for the printer. ● Advanced configuration with the HP Embedded Web Server (EWS) ● Configure IP network settings ● Printer security features ● Energy-conservation settings ● HP Web Jetadmin ● Software and firmware updates For video assistance, see www.hp.com/videos/LaserJet. The following information is correct at the time of publication.
Advanced configuration with the HP Embedded Web Server (EWS) Use the HP Embedded Web Server to manage advanced printing functions. ● Introduction ● How to access the HP Embedded Web Server (EWS) ● HP Embedded Web Server features Introduction Use the HP Embedded Web Server to manage printing functions from a computer instead of the printer control panel.
Windows® 7 ● Internet Explorer (version 8.x or greater) ● Google Chrome (version 34.x or greater) ● Firefox (version 20.x or greater) Windows® 8 or greater ● Internet Explorer (version 9.x or greater) ● Google Chrome (version 34.x or greater) ● Firefox (version 20.x or greater) macOS ● Safari (version 5.x or greater) ● Google Chrome (version 34.x or greater) Linux ENWW ● Google Chrome (version 34.x or greater) ● Firefox (version 20.
HP Embedded Web Server features Learn about the HP Embedded Web Server (EWS) features available on each tab. ● Information tab ● General tab ● Copy/Print tab ● Scan/Digital Send tab ● Fax tab ● Supplies tab ● Troubleshooting tab ● Security tab ● HP Web Services tab ● Networking tab ● Other Links list Information tab Refer to the table for settings in the Information tab.
Table 8-1 HP Embedded Web Server Information tab (continued) Menu Description Printable Reports and Pages Lists the internal reports and pages for the printer. Select one or more items to print or view. Open Source Licenses Shows a summary of the licenses for open source software programs that can be used with the printer. General tab Refer to the table for settings in the General tab.
Copy/Print tab Refer to the table for settings in the Copy/Print tab. Table 8-3 HP Embedded Web Server Copy/Print tab Menu Description Print from USB Drive Settings Enable or disable the Print from USB Drive menu on the control panel. Manage Stored Jobs Enable or disable the ability to store jobs in the printer memory. Configure job-storage options. Default Print Options Configure the default options for print jobs. Restrict Color Permit or restrict color printing and copying.
Table 8-4 HP Embedded Web Server Scan/Digital Send tab (continued) Menu Description Scan to Network Folder Configure the network folder settings for digital sending, including the following: ● Settings for Quick Sets jobs saved in a network folder ● Settings for notifications ● Default scan settings for jobs saved in a network folder ● Default file settings for jobs saved in a network folder Scan to SharePoint® Configure the SharePoint settings for digital sending, including the following: (Flo
Table 8-5 HP Embedded Web Server Fax tab Menu Description Fax Send Setup Configure settings for sending faxes, including the following: Fax Speed Dials ● Default settings for outgoing faxes ● Settings for fax Quick Sets jobs ● Settings for notifications ● Default setting for sending faxes using the internal fax modem ● Settings for using a LAN fax service ● Settings for using an Internet fax service Manage speed dials, including the following: ● Import .
Table 8-7 HP Embedded Web Server Troubleshooting tab Menu Description General Troubleshooting Use the following options as appropriate: ● Reports and Tests area: Select and print several types of reports and tests. Some reports can be viewed in the EWS by clicking the View button. ● Fax Tools area: Configure settings for fax troubleshooting.
Table 8-8 HP Embedded Web Server Security tab (continued) Menu Description Manage Remote Apps Manage or whitelist remote apps by importing or deleting certificates that allow devices to use this product. Certificate Management Install and manage security certificates for access to the printer and the network. Email Domain Restriction If email functionality is enabled, administrators can limit the email addresses to which the printer can send messages.
Table 8-10 HP Embedded Web Server Networking tab > Configuration settings (continued) Menu Description AirPrint Enable, set up, or disable network printing from Apple-supported printers. Select Language Change the language displayed by the HP Embedded Web Server. This page displays if the web pages support multiple languages. Optionally, select supported languages through language-preference settings in the browser. Select Location Select a country/region for the printer.
Table 8-12 HP Embedded Web Server Networking tab > Security settings (continued) Menu Description IPsec/Firewall View or configure a Firewall policy or an IPsec/Firewall policy. Announcement Agent Enable or disable the HP Device Announcement Agent, set the configuration server, and configure mutual authentication using certificates.
Configure IP network settings Use the EWS to configure the printer network settings. ● Printer sharing disclaimer ● View or change network settings ● Rename the printer on a network ● Manually configure IPv4 TCP/IP parameters from the control panel ● Manually configure IPv6 TCP/IP parameters from the control panel ● Link speed and duplex settings Printer sharing disclaimer Review the following disclaimer.
b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens. NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer. 2. Open the General tab. 3. On the Device Information page, the default printer name is in the Device Name field.
c. TCP/IP d. IPV6 Settings 3. Select Enable, and then select On. 4. Select the Enable Manual Settings option, and then touch the Done button. 5. To configure the address, open the Address menu, and then touch the field to open a keypad. 6. Use the keypad to enter the address, and then touch the OK button. 7. Touch Save. Link speed and duplex settings Use the following steps to make changes to link speed and duplex settings. NOTE: This information applies only to Ethernet networks.
4. ● 100TX Auto: 100 Mbps, automatic-duplex operation ● 1000T Full: 1000 Mbps, full-duplex operation Touch the Save button. The printer turns off and then on.
Printer security features Restrict who has access to configuration settings, secure data, and prevent access to valuable hardware components. ● Introduction ● Security statements ● Assign an administrator password ● IP Security ● Encryption support: HP High Performance Secure Hard Disks ● Lock the formatter Introduction The printer includes several security features to restrict who has access to configuration settings, to secure data, and to prevent access to valuable hardware components.
Assign an administrator password Assign an administrator password for access to the printer and the HP Embedded Web Server so that unauthorized users cannot change the printer settings. ● Use the HP Embedded Web Server (EWS) to set the password ● Provide user access credentials at the printer control panel Use the HP Embedded Web Server (EWS) to set the password Use the following steps to set a password for the printer. 1. Open the HP Embedded Web Server (EWS): a.
1. From the Home screen on the printer control panel, select Sign In. 2. Follow the prompts to enter the credentials. NOTE: To maintain security for the printer, select Sign Out when you have finished using the printer. IP Security IP Security (IPsec) is a set of protocols that control IP-based network traffic to and from the printer. IPsec provides host-to-host authentication, data integrity, and encryption of network communications.
Energy-conservation settings Learn about the energy-conservation settings that are available for the printer. ● Set the sleep timer and configure the printer to use 1 watt or less of power ● Set the sleep schedule ● Set the idle settings Set the sleep timer and configure the printer to use 1 watt or less of power The sleep settings affect how much power the printer uses, the wake/sleep time, how quickly the printer enters sleep mode, and how quickly the printer wakes up from sleep mode.
a. General b. Energy Settings c. Sleep Schedule 3. Select the New Event button, and then select the type of event to schedule: Wake Event or Sleep Event. 4. For a wake or sleep event, configure the time and the days of the week for the event. Select Save to save the setting. Set the idle settings This setting affects energy use while the product is idle, not while in Sleep Mode. Start faster results in a quicker first-page-out time, but uses more power.
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9 Solve problems Troubleshoot problems with the printer. Locate additional resources for help and technical support.
Customer support Find support contact options for your HP printer. Table 9-1 Customer support options Support option Location Get telephone support for your country/ region. Country/region phone numbers are on the flyer that was in the box with the printer or at support.hp.com. Have the printer name, serial number, date of purchase, and problem description ready. Get 24-hour Internet support, and download software utilities and drivers. www.hp.
Reset factory settings Resetting the printer settings to the factory-set defaults can help resolve problems. ● Introduction ● Method one: Reset factory settings from the printer control panel ● Method two: Reset factory settings from the HP Embedded Web Server (network-connected printers only) Introduction Use one of the following methods to reset the printer settings to the original settings from the factory.
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel Review the possible solutions to this issue. ● Change the “Very Low” settings ● Order supplies Cartridge is low: The printer indicates when a toner cartridge level is low. Actual toner cartridge life remaining may vary. Consider having a replacement available to install when print quality is no longer acceptable. The toner cartridge does not need to be replaced now.
Change the “Very Low” settings You can change the way the printer reacts when supplies reach the Very Low state. You do not have to reestablish these settings when you install a new cartridge. ● Change the “Very Low” settings at the control panel ● For printers with fax capability Change the “Very Low” settings at the control panel Change the setting at the printer control panel. 1.
Table 9-2 Ordering options (continued) Ordering option Ordering information Order through service or support providers Contact an HP-authorized service or support provider. Order using the HP Embedded Web Server (EWS) To access, in a supported web browser on your computer, enter the printer IP address or host name in the address/URL field. The EWS contains a link to the HP SureSupply website, which provides options for purchasing Original HP supplies.
Printer does not pick up paper or misfeeds Use this information if the printer is not picking up paper from the tray or is picking up multiple sheets of paper at one time.
4. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the appropriate indentation in the tray. The arrow on the tray guide should line up exactly with the marking on the tray. NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. The following images show examples of the paper-size indentations in the trays for various printers. Most HP printers have markings similar to these.
5. Verify that the humidity in the room is within specifications for this printer and that paper is being stored in unopened packages. Most reams of paper are sold in moisture-proof wrapping to keep paper dry. In high-humidity environments, paper at the top of the stack in the tray can absorb moisture, and it might have a wavy or uneven appearance. If this happens, remove the top 5 to 10 sheets of paper from the stack.
7. The rollers above the tray might be contaminated. Clean the rollers with a lint-free cloth dampened with warm water. Use distilled water, if it is available. CAUTION: Do not spray water directly onto the printer. Instead, spray water on the cloth or dab the cloth in water and wring it out before cleaning the rollers. The following image shows examples of the roller location for various printers.
Figure 9-5 Technique for flexing the paper stack 1 2 A4 1 2 A3 2. Use only paper that meets HP specifications for this printer. 3. Verify that the humidity in the room is within specifications for this printer, and that paper is being stored in unopened packages. Most reams of paper are sold in moisture-proof wrapping to keep paper dry. In high-humidity environments, paper at the top of the stack in the tray can absorb moisture, and it might have a wavy or uneven appearance.
5. Make sure the tray is not overfilled by checking the stack-height markings inside the tray. If it is overfilled, remove the entire stack of paper from the tray, straighten the stack, and then return some of the paper to the tray. The following examples show the stack-height markings in the trays for various printers. Most HP printers have markings similar to these. Also make sure that all sheets of paper are below the tabs near the stackheight marks.
6. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the appropriate indentation in the tray. The arrow on the tray guide should line up exactly with the marking on the tray. NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. The following images show examples of the paper-size indentations in the trays for various printers. Most HP printers have markings similar to these.
The document feeder jams, skews, or picks up multiple sheets of paper If the document feeder jams, skews, or picks up multiple sheets of paper, try these solutions. NOTE: This information applies to MFP printers only. ● The original might have something on it, such as staples or self-adhesive notes, that must be removed. ● Check that all rollers are in place and that the roller-access cover inside the document feeder is closed. ● Make sure that the top document-feeder cover is closed.
Clear paper jams Use the procedures in this section to clear jammed paper from the printer paper path. ● Introduction ● Paper jam locations ● Auto-navigation for clearing paper jams ● Experiencing frequent or recurring paper jams? ● Clear paper jams in the document feeder - 31.13.yz ● Clear paper jams in Tray 1 (13.A1) ● Clear paper jams in Tray 2 (13.A2) ● Clear paper jams in the fuser (13.B9, 13.B2, 13.FF) ● Clear paper jams in the output bin (13.
2 1 3 4 5 Number Description 1 Output bin 2 Automatic document feeder (ADF) 3 Right door and fuser area 4 Tray 1 5 Tray 2 Auto-navigation for clearing paper jams The auto-navigation feature assists in clearing jams by providing step-by-step instructions on the control panel. When you complete a step, the printer displays instructions for the next step until you have completed all steps in the procedure.
6. Make sure that the tray is fully inserted in the printer. 7. If you are printing on heavy, embossed, or perforated paper, use the manual feed feature and feed sheets one at a time. 8. Open the Trays menu on the printer control panel. Verify that the tray is configured correctly for the paper type and size. 9. Make sure the printing environment is within recommended specifications. Clear paper jams in the document feeder - 31.13.
2. Remove any jammed paper. 3. Close the document-feeder cover. NOTE: To avoid jams, make sure the guides in the document-feeder input tray are adjusted against the document, without bending the document. To copy narrow documents, use the flatbed scanner. Remove all staples and paper clips from original documents. NOTE: Original documents that are printed on heavy, glossy paper can jam more frequently than originals that are printed on plain paper. Clear paper jams in Tray 1 (13.
1. If jammed paper is visible in Tray 1, clear the jam by gently pulling the paper straight out. 2. If you cannot remove the paper, or if no jammed paper is visible in Tray 1, close Tray 1 and open the right door. CAUTION: Do not touch the transfer roller. Contaminants can affect print quality. 3. Gently pull out any jammed paper.
4. Gently pull out any jammed paper in the duplex area on the right door. 5. If paper is visible entering the bottom of the fuser, gently pull downward to remove it. 6. Paper could be jammed inside the fuser where it would not be visible. Grasp the fuser handles, squeeze the release levers, lift up slightly, and then pull straight out to remove the fuser. NOTE: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it.
7. Open the jam-access door on the fuser. If paper is jammed inside the fuser, gently pull it straight up to remove it. If the paper tears, remove all paper fragments. CAUTION: Even if the body of the fuser has cooled, the rollers that are inside could still be hot. Do not touch the fuser rollers. 8. If paper is jammed as it enters the output bin, gently pull the paper out to remove it. 9.
10. Close the right door. 11. Open the upper-right door. 12. Gently pull out any jammed paper.
13. Close the upper-right door. 14. If paper is visible in the output bin, grasp the leading edge and gently remove it. Clear paper jams in Tray 2 (13.A2) Use the following procedure to check for paper in all possible jam locations related to Tray 2 and inside the right door. When a jam occurs, the control panel might display a message and an animation that assists in clearing the jam. ● ENWW 13.A2.
1. Open the tray and remove any jammed or damaged sheets of paper. Verify that the tray is not overfilled and that the paper guides are adjusted correctly. 2. Pull the tray completely out of the printer by pulling and lifting it up slightly. 3. Gently remove any paper from the feed rollers inside the printer. First pull the paper to the left to release it, and then pull it forward to remove it.
4. Install and close the tray. 5. Open the upper-right door. 6. Gently pull out any jammed paper.
7. Close the upper-right door. 8. Open the right door. CAUTION: Do not touch the transfer roller. Contaminants can affect print quality. 9. Gently pull out any jammed paper.
10. Gently pull out any jammed paper in the duplex area on the right door. 11. If paper is visible entering the bottom of the fuser, gently pull downward to remove it. 12. Paper could be jammed inside the fuser where it would not be visible. Grasp the fuser handles, squeeze the release levers, lift up slightly, and then pull straight out to remove the fuser. CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it.
13. Open the jam-access door on the fuser. If paper is jammed inside the fuser, gently pull it straight up to remove it. If the paper tears, remove all paper fragments. NOTE: Even if the body of the fuser has cooled, the rollers that are inside could still be hot. Do not touch the fuser rollers. 14. If paper is jammed as it enters the output bin, gently pull the paper out to remove it. 15. If paper is visible in the output bin, grasp the leading edge and gently remove it.
16. Close the jam-access door on the fuser, and push the fuser completely into the printer until it clicks into place. 17. Close the right door. Clear paper jams in the fuser (13.B9, 13.B2, 13.FF) Use the following procedure to check for paper in all possible jam locations inside the right door. When a jam occurs, the control panel might display a message and an animation that assists in clearing the jam. ● 13.B9.XX Jam in fuser ● 13.B2.XX Jam in . ● 13.FF.
1. Open the right door. CAUTION: Do not touch the transfer roller. Contaminants can affect print quality. 2. Gently pull out any jammed paper. 3. Gently pull out any jammed paper in the duplex area on the right door.
4. If paper is visible entering the bottom of the fuser, gently pull downward to remove it. 5. Paper could be jammed inside the fuser where it would not be visible. Grasp the fuser handles, squeeze the release levers, lift up slightly, and then pull straight out to remove the fuser. CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it. 6. Open the jam-access door on the fuser.
7. If paper is jammed as it enters the output bin, gently pull the paper out to remove it. 8. Close the jam-access door on the fuser, and push the fuser completely into the printer until it clicks into place. 9. Close the right door.
10. Open the upper-right door. 11. Gently pull out any jammed paper.
12. Close the upper-right door. 13. If paper is visible in the output bin, grasp the leading edge and gently remove it. Clear paper jams in the output bin (13.E1) Use the following procedure to clear jams in the output bin. When a jam occurs, the control panel might display a message and an animation that assists in clearing the jam. ● 13.E1.
1. If paper is visible in the output bin, grasp the leading edge and gently remove it. 2. Open the upper-right door.
3. Gently pull out any jammed paper. 4. Close the upper-right door. Clear paper jams in the duplex area (13.D3) Use the following procedure to check for paper in all possible jam locations inside the right door. When a jam occurs, the control panel might display a message and an animation that assists in clearing the jam. ● 13.D3.
1. Open the right door. CAUTION: Do not touch the transfer roller. Contaminants can affect print quality. 2. Gently pull out any jammed paper. 3. Gently pull out any jammed paper in the duplex area on the right door.
4. If paper is visible entering the bottom of the fuser, gently pull downward to remove it. 5. Paper could be jammed inside the fuser where it would not be visible. Grasp the fuser handles, squeeze the release levers, lift up slightly, and then pull straight out to remove the fuser. CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it. 6. Open the jam-access door on the fuser.
7. If paper is jammed as it enters the output bin, gently pull the paper out to remove it. 8. Close the jam-access door on the fuser, and push the fuser completely into the printer until it clicks into place. 9. Close the right door.
10. Open the upper-right door. 11. Gently pull out any jammed paper.
12. Close the upper-right door. 13. If paper is visible in the output bin, grasp the leading edge and gently remove it. Clear paper jams in the 550-sheet trays (13.A3, 13.A4) Use the following procedure to check for paper in all possible jam locations related to the 550-sheet trays and inside the right door. When a jam occurs, the control panel might display a message and an animation that assists in clearing the jam. ENWW ● 13.A3.XX Jam in tray 3 ● 13.A4.
1. Open the tray and remove any jammed or damaged sheets of paper. Verify that the tray is not overfilled and that the paper guides are adjusted correctly. 2. Release two tabs at the back of the tray, and then pull the tray completely out of the printer. 3. Remove any paper from the feed rollers inside the printer. First pull the paper to the left to release it, and then pull it forward to remove it.
4. Install and close the tray. 5. Open the lower-right door. 6. Gently pull out any jammed paper.
7. Close the lower-right door. 8. Open the right door. CAUTION: Do not touch the transfer roller. Contaminants can affect print quality. 9. Gently pull out any jammed paper.
10. Gently pull out any jammed paper in the duplex area on the right door. 11. If paper is visible entering the bottom of the fuser, gently pull downward to remove it. 12. Paper could be jammed inside the fuser where it would not be visible. Grasp the fuser handles, squeeze the release levers, lift up slightly, and then pull straight out to remove the fuser. CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it.
13. Open the jam-access door on the fuser. If paper is jammed inside the fuser, gently pull it straight up to remove it. If the paper tears, remove all paper fragments. NOTE: Even if the body of the fuser has cooled, the rollers that are inside could still be hot. Do not touch the fuser rollers. 14. If paper is jammed as it enters the output bin, gently pull the paper out to remove it. 15. Close the jam-access door on the fuser, and push the fuser completely into the printer until it clicks into place.
16. Close the right door. 17. Open the upper-right door. 18. Gently pull out any jammed paper.
19. Close the upper-right door. 20. If paper is visible in the output bin, grasp the leading edge and gently remove it. Clear paper jams in the 2 x 550 paper trays (13.A4, 13.A5) Use the following procedure to check for paper in all possible jam locations related to the 2 x 550-sheet trays and inside the right door. When a jam occurs, the control panel might display a message and an animation that assists in clearing the jam. ● 13.A4.XX Jam in tray 4 ● 13.A5.
1. Open the tray and remove any jammed or damaged sheets of paper. Verify that the tray is not overfilled and that the paper guides are adjusted correctly. 2. Release two tabs at the back of the tray, and then pull the tray completely out of the printer. 3. Remove the jammed paper from the feed rollers inside the printer. First pull the paper to the left, and then pull it forward to remove it.
4. Open the lower-right door. 5. Gently pull out any jammed paper. 6. Close the lower-right door, and then install and close the tray.
7. Open the right door. CAUTION: Do not touch the transfer roller. Contaminants can affect print quality. 8. Gently pull out any jammed paper. 9. Gently pull out any jammed paper in the duplex area on the right door.
10. If paper is visible entering the bottom of the fuser, gently pull downward to remove it. 11. Paper could be jammed inside the fuser where it would not be visible. Grasp the fuser handles, squeeze the release levers, lift up slightly, and then pull straight out to remove the fuser. CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it. 12. Open the jam-access door on the fuser.
13. If paper is jammed as it enters the output bin, gently pull the paper out to remove it. 14. Close the jam-access door on the fuser, and push the fuser completely into the printer until it clicks into place. 15. Close the right door.
16. Open the upper-right door. 17. Gently pull out any jammed paper.
18. Close the upper-right door. 19. If paper is visible in the output bin, grasp the leading edge and gently remove it. Clear paper jams in the 2,700-sheet high-capacity input paper trays (13.A3, 13.A4, 13.A5, 13.A7) Use the following procedure to check for paper in all possible jam locations related to the 2,700-sheet highcapacity input (HCI) paper tray and inside the right door. When a jam occurs, the control panel might display a message and an animation that assists in clearing the jam.
1. Release the tray latch on the left HCI tray. Slide the tray away from the printer until it stops, and then lift it up and away from the printer to remove it. 2. Remove any jammed paper from the feed rollers inside the printer. First pull the paper to the left, and then pull it forward to remove it. 3. Install and close the left HCI tray.
4. Release the tray latch on the right HCI tray. Slide the tray away from the printer until it stops, and then lift it up and away from the printer to remove it. 5. Remove any jammed paper from the feed rollers inside the printer. First pull the paper to the left, and then pull it forward to remove it. 6. Open the lower-right door.
7. Remove any damaged sheets. 8. Close the lower-right door, and then install and close the right HCI tray. 9. Open the right door. CAUTION: Do not touch the transfer roller. Contaminants can affect print quality.
10. Gently pull out any jammed paper. 11. Gently pull out any jammed paper in the duplex area on the right door. 12. If paper is visible entering the bottom of the fuser, gently pull downward to remove it.
13. Paper could be jammed inside the fuser where it would not be visible. Grasp the fuser handles, squeeze the release levers, lift up slightly, and then pull straight out to remove the fuser. CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it. 14. Open the jam-access door on the fuser. If paper is jammed inside the fuser, gently pull it straight up to remove it. If the paper tears, remove all paper fragments.
16. Close the jam-access door on the fuser, and push the fuser completely into the printer until it clicks into place. 17. Close the right door. 18. Open the upper-right door.
19. Gently pull out any jammed paper. 20. Close the upper-right door. 21. If paper is visible in the output bin, grasp the leading edge and gently remove it.
Resolving color print quality problems Use the information below to troubleshoot print-quality, color-quality, and image-quality problems on HP Color LaserJet Enterprise printers.
Troubleshoot print quality To resolve print-quality issues, try these steps in the order presented. ● Update the printer firmware ● Print from a different software program ● Check the paper-type setting for the print job ● Check toner-cartridge status ● Print a cleaning page ● Visually inspect the toner cartridge or cartridges ● Check paper and the printing environment ● Try a different print driver To troubleshoot specific image defects, see Troubleshoot image defects.
Check the paper-type setting for the print job Check the paper type setting when printing from a software program and the printed pages have smears, fuzzy or dark print, curled paper, scattered dots of toner, loose toner, or small areas of missing toner.
Check toner-cartridge status Follow these steps to check the estimated life remaining in the toner cartridges and if applicable, the status of other replaceable maintenance parts. ● Step one: Print the Supplies Status Page ● Step two: Check supplies status Step one: Print the Supplies Status Page The supplies status page indicates the cartridge status. 1. From the Home screen on the printer control panel, select the Reports menu. 2. Select the Configuration/Status Pages menu. 3.
3. a. Maintenance b. Calibration/Cleaning c. Cleaning Page Select Print to print the page. A Cleaning... message displays on the printer control panel. The cleaning process takes a few minutes to complete. Do not turn the printer off until the cleaning process has finished. When it is finished, discard the printed page. Visually inspect the toner cartridge or cartridges Follow these steps to inspect each toner cartridge: 1.
Check paper and the printing environment Use the following information to check the paper selection and the printing environment. ● Step one: Use paper that meets HP specifications ● Step two: Check the environment ● Step three: Set the individual tray alignment Step one: Use paper that meets HP specifications Some print-quality problems arise from using paper that does not meet HP specifications. ● Always use a paper type and weight that this printer supports.
a. Copy/Print or Print b. Print Quality c. Image Registration 3. Select Tray, and then select the tray to adjust. 4. Select Print Test Page, and then follow the instructions on the printed pages. 5. Select Print Test Page again to verify the results, and then make further adjustments if necessary. 6. Select Done to save the new settings.
Troubleshoot color quality Calibrating the printer can help ensure color print quality. ● Calibrate the printer to align the colors Calibrate the printer to align the colors Calibration is a printer function that optimizes print quality. Follow these steps to resolve print-quality problems such as misaligned color, colored shadows, blurry graphics, or other print-quality issues. 1. From the Home screen on the printer control panel, select the Support Tools menu. 2. Select the following menus: 3.
Table 9-4 Image defects table quick reference (continued) Defect Defect Defect Table 9-6 Black page on page 271 Table 9-5 Banding defects on page 270 Table 9-14 Streak defects on page 276 Table 9-9 Fixing/fuser defects on page 272 Table 9-11 Image placement defects on page 273 Table 9-8 Color plane registrations defects (color models only) on page 272 Table 9-13 Output defects on page 275 Image defects, no matter the cause, can often be resolved using the same steps.
1. Reprint the document. Print quality defects can be intermittent in nature or can go away completely with continued printing. 2. Check the condition of the cartridge or cartridges. If a cartridge is in a Very Low state (it has passed the rated life), replace the cartridge. 3. Make sure that the driver and tray print mode settings match the media that is loaded in the tray. Try using a different ream of media or a different tray. Try using a different print mode. 4.
Table 9-6 Black page Sample Description Possible solutions The entire printed page is black. 1. Visually inspect the cartridge to check for damage. 2. Make sure that the cartridge is installed correctly. 3. Replace the cartridge. 4. If the issue persists, go to support.hp.com. Table 9-7 Blank page — No print Sample ENWW Description Possible solutions The page is completely blank and contains no printed content. 1. Make sure that the cartridges are genuine HP cartridges. 2.
Table 9-8 Color plane registrations defects (color models only) Sample Description Possible solutions One or more color plane(s) is not aligned with the other color planes. This registration error will typically occur with yellow. 1. Reprint the document. 2. From the printer control panel, calibrate the printer. 3. If a cartridge has reached a Very Low state, or the printed output is severely faded, replace the cartridge. 4.
Table 9-10 Gray background or dark print Sample Description Possible solutions The image or text is darker than expected and/or the background is gray. 1. Make sure that the paper in the trays has not already been run through the printer. 2. Use a different paper type. 3. Reprint the document. 4. Mono models only: From the Home screen on the printer control panel, go to the Adjust Toner Density menu, and then adjust the toner density to a lower level. 5.
Table 9-12 Light print Sample 274 Chapter 9 Solve problems Description Possible solutions The printed content is light or faded on the entire page. 1. Reprint the document. 2. Remove the cartridge, and then shake it to redistribute the toner. 3. Mono models only: Make sure that the EconoMode setting is disabled, both at the printer control panel and in the print driver. 4. Make sure that the cartridge is installed correctly. 5.
Table 9-13 Output defects Sample Description Possible solutions Printed pages have curled edges. The curled edge can be along the short or long side of the paper. Two types of curl are possible: 1. Reprint the document. 2. Positive curl: From the printer control panel, select a heavier paper type. The heavier paper type creates a higher temperature for printing. ● Positive curl: The paper curls toward the printed side. The defect occurs in dry environments or when printing high-coverage pages.
Table 9-14 Streak defects Sample Description Light vertical streaks that usually span the length of the page. The defect displays only in areas of fill, not in text or sections with no printed content. Possible solutions 1. Reprint the document. 2. Remove the cartridge, and then shake it to redistribute the toner. 3. If the issue persists, go to support.hp.com.
Improve copy image quality If the printer is having copy quality problems, try the following solutions in the order presented to resolve the issue. ● Check the scanner glass for dirt and smudges ● Calibrate the scanner ● Check the paper settings ● Check the image-adjustment settings ● Optimize copy quality for text or pictures ● Edge-to-edge copying Try these few simple steps first: ● Use the flatbed scanner rather than the document feeder. ● Use high-quality originals.
2. Open the scanner lid. 3. Clean the scanner glass (callout 1) and the document feeder strips (callout 2, callout 3) with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the printer; these can damage the printer. Do not place liquids directly on the glass or platen. They might seep and damage the printer.
ENWW 1. From the Home screen on the printer control panel, navigate to the Support Tools application, and then select the Support Tools icon. 2. Open the following menus: a. Maintenance b. Calibration/Cleaning c. Calibrate Scanner 3. Touch the Start button to start the calibration process. Follow the on-screen prompts. 4. Wait while the printer calibrates, and then try copying again.
Check the paper settings Follow these steps if copied pages have smears, fuzzy or dark print, curled paper, or areas where pigment has dropped out. ● Check the paper selection options Check the paper selection options Use the following steps to check the paper selection options. 1. From the Home screen on the printer control panel, navigate to the Copy application, and then select the Copy icon. 2. Select Options, and then scroll to and select Paper Selection. 3.
1. From the Home screen on the printer control panel, navigate to the Copy application, and then select the Copy icon. 2. Select Options, and then select Optimize Text/Picture. 3. Select one of the predefined options. 4. Select Copy to start the copy job. NOTE: These settings are temporary. After you have finished the job, the printer returns to the default settings.
Improve scan image quality Try the following basic solutions to improve scanned image quality. ● Check the scanner glass for dirt and smudges ● Check the resolution settings ● Check the color settings ● Check the image-adjustment settings ● Optimize scan quality for text or pictures ● Check the output-quality settings ● Use the flatbed scanner rather than the document feeder. ● Use high-quality originals.
3. Clean the scanner glass (callout 1) and the document feeder strips (callout 2, callout 3) with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the printer; these can damage the printer. Do not place liquids directly on the glass or platen. They might seep and damage the printer.
Check the color settings Follow these steps to adjust the color setting. 1. From the Home screen on the printer control panel, navigate to the Scan application, and then select the Scan icon. 2. Select one of the following Scan features: ● Save to Device Memory ● Scan to Email ● Scan to Network Folder ● Scan to USB ● Scan to SharePoint® 3. Touch the Options button. 4. In the Options pane, scroll to and select Color/Black. 5. Select one of the predefined options. 6. Touch the Send button.
3. Select Options, and then select Image Adjustment. 4. Adjust the sliders to set the levels, and then select Done. 5. Select Send or Save to start the scan. NOTE: These settings are temporary. After you have finished the job, the printer returns to the default settings. Optimize scan quality for text or pictures Optimize the scan job for the type of image being scanned: text, graphics, or photos. 1.
Improve fax image quality If the printer is having fax quality problems, try the following solutions in the order presented to resolve the issue.
2. Open the scanner lid. 3. Clean the scanner glass (callout 1) and the document feeder strips (callout 2, callout 3) with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the printer; these can damage the printer. Do not place liquids directly on the glass or platen. They might seep and damage the printer.
1. From the Home screen on the printer control panel, navigate to the Fax application, and then select the Fax icon. 2. Select Options. 3. In the Options pane, scroll to and select Resolution. 4. Select one of the predefined options, and then select Send to send the fax. Check the image-adjustment settings Adjust the settings in the Fax menu to optimize image quality. ● Sharpness: Clarify or soften the image.
Check the error-correction setting Make sure the Error Correction Mode setting is enabled. This setting can improve image quality. 1. From the Home screen on the printer control panel, navigate to the Settings application, and then select the Settings icon. 2. Open the following menus: 3. a. Fax b. Fax Send Settings c. General Fax Send Settings Select the Error Correction Mode option. Touch the Done button.
Solve wired network problems Check the following information to resolve wired network issues.
4. If you installed the printer using the HP standard TCP/IP port, select the box labeled Always print to this printer, even if its IP address changes. 5. If you installed the printer using a Microsoft standard TCP/IP port, use the printer’s hostname instead of the IP address. 6. If the IP address is correct, delete the printer and then add it again. 7. Reinstall the printer software and driver.
Solve wireless network problems Check the following information to resolve wireless network issues.
● If the wireless network is working correctly, try accessing other computers on the wireless network. If the network has Internet access, try connecting to the Internet over a wireless connection. ● Verify that the encryption method (AES or TKIP) is the same for the printer as it is for the wireless access point (on networks using WPA security). ● Verify that the printer is within the range of the wireless network.
1. Make sure that the router or printer connects to the same network that your computer connects to. 2. Print a configuration page. 3. Compare the service set identifier (SSID) on the configuration page to the SSID in the printer configuration for the computer. 4. If the numbers are not the same, the devices are not connecting to the same network. Reconfigure the wireless setup for the printer.
4. ● For Windows, click Start, click Run, type cmd, and then press Enter. ● For macOS, go to Applications, then Utilities, and open Terminal. b. Type ping followed by the router IP address. c. If the window displays round-trip times, the network is working. Make sure that the router or printer connects to the same network that the computer connects to. a. Print a configuration page. b.
Solve fax problems Use the following sections to solve issues involving the printer fax functions.
Checklist for solving fax problems Use the following checklist to help identify the cause of any fax-related problems you encounter: ● What type of phone line are you using? ● Are you using a surge-protection device? ● Are you using a phone company voice-messaging service or an answering machine? ● Does your phone line have a call-waiting feature? ● Check fax accessory status ● Are you using the fax cable supplied with the fax accessory? This fax accessory has been tested with the supplied fax ca
Are you using a phone company voice-messaging service or an answering machine? If the rings-to-answer setting for the messaging service is lower than the rings-to-answer setting for the fax accessory, the messaging service answers the call, and the fax accessory cannot receive faxes. If the rings-to-answer setting for the fax accessory is lower than that of the messaging service, the fax accessory answers all calls.
Table 9-15 Analog-fax accessory troubleshooting (continued) 1 ENWW Status conditions Possible solutions Damaged / Enabled/Disabled1 The fax accessory has failed. Reseat the fax accessory card and check for bent pins. If the status is still DAMAGED, replace the analog-fax accessory card. ENABLED indicates that the analog-fax accessory is enabled and turned on; DISABLED indicates that LAN fax is enabled (analog fax is turned off).
General fax problems Learn about solutions for common fax problems.
A one-page fax prints as two pages Verify the fax issue, and try the suggested solution. The fax header is being appended to the top of the fax, pushing text to a second page. To print a one page fax on a single page, set the overlay header to overlay mode, or adjust the fit-to-page setting. A document stops in the document feeder in the middle of faxing Verify the fax issue, and try the suggested solution. A jam is in the document feeder. Clear the jam, and send the fax again.
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Index Symbols/Numerics 2 x 550-sheet paper tray and stand part number 60 2 x 550-sheet trays loading 42 2,700 high-capacity input paper tray and stand part number 60 2,700-sheet HCI paper trays loading 49 550-sheet paper tray part number 60 550-sheet trays jams 213 loading 35 A accessories ordering 60 part numbers 60 acoustic specifications 10, 17 AirPrint 99, 101 alternative letterhead mode 21, 28, 29, 34, 35, 41, 42, 48, 49, 54 Android devices printing from 99, 102 B bin, output locating 4 Bonjour identi
envelopes orientation 21, 22 envelopes, loading 55 Ethernet (RJ-45) locating 6 Explorer, versions supported HP Embedded Web Server 178 F fax feeding problems 296, 300 optimize for text or pictures 286 overview 169 required settings 170 settings 171 setup 170 fax port locating 6 fax settings HP Embedded Web Server 178, 180, 183 required 170 feeding problems 296, 300 folders sending to 160 foreign interface harness part number 60 formatter locating 5 fuser jams 213 part number 61 G gateway, setting default 1
paper in the 550-sheet trays paper in Tray 1 21 paper in Tray 2 29 local area network (LAN) locating 6 lock formatter 193, 195 35 M Mac driver settings Job Storage 95 managing network 189 manual duplex Mac 92 Windows 88 margins, small copying 277 memory included 10 memory chip (toner) locating 71 minimum system requirements macOS 12 Windows 12 mobile printing Android devices 99, 102 mobile printing, software supported 10, 14 multiple pages per sheet printing (Mac) 92 printing (Windows) 88 N Near Field Com
manually, Windows 88 Windows 88 print settings HP Embedded Web Server 178, 180, 182 printer memory sending to 157 printer memory, scan to 157 printing from USB storage accessories 103 stored jobs 95, 97 printing on both sides settings (Windows) 88 private printing 95 product number locating 5 protect cartridges 64, 68 R replacement parts part numbers 62 replacing imaging drums 77 staples 85 toner cartridges 72 toner-collection unit 81 required settings fax 170 reset factory settings 201 right door jams 213
loading envelopes 55 paper orientation 21, 22 Tray 2 jams 213 loading 29 trays capacity 10 included 10 locating 4 use alternative letterhead mode 28, 34, 41, 48, 54 troubleshooting check toner-cartridge status 262, 264 jams 213, 214 network problems 290 paper feed problems 205 wired network 290 wireless network 292 troubleshooting tools HP Embedded Web Server 178, 180, 184 two-sided printing settings (Windows) 88 wireless network interference 295 wireless print server part number 60 292, U USB sending to
308 Index ENWW
