User's Manual

Table 7 Recovery Manager for Microsoft Exchange Event Messages (continued)
Description/ActionError MessageEvent ID
and ensure the registry value for the repository
location exists.
• To locate the registry key, open Windows
Registry using regedit. Check for the following
key:
HKEY_LOCAL_MACHINE\SOFTWARE\3PAR\
RM_Exchange
Microsoft VSS only allows a maximum of 64
volumes to simultaneously participate in a snapshot
process.
• Reduce the number of volumes for the snapshot.
RME5159: ERROR: Maximum number of
volumes exceeded.
5159
The NetBackup installation information could not
be retrieved from the registry.
RME5162: ERROR: Unable to get
Netbackup install information from registry.
5162
• Check that NetBackup is properly installed and
make sure you have access to the registry entry.
• Confirm the NetBackup installation using
Add/Remove Programs.
• Use regedit to check for the following registry
key:
HKEY_LOCAL_MACHINE\SOFTWARE
Could not open the NetBackup path for the
specified registry key.
RME5163: ERROR: Could not open
NetBackup path registry key '<Registry key
path>'.
5163
• Check that NetBackup is properly installed and
make sure you have access to the registry entry.
• Confirm the NetBackup installation using
Add/Remove Programs.
• Use regedit to check for the registry key.
The Exchange server information could not be
retrieved from the Active Directory.
• Check the Active Directory connection. Try
opening the Exchange administrative UI or
Exchange Console to determine if the connection
is active.
RME5166: ERROR: Could not retrieve
Exchange server information from the Active
Directory.
5166
An unexpected VSS error has occurred.RME5169: ERROR: A VSS unexpected error
has occurred. It is recommended to wait ten
minutes and try again, up to three times.
5169
• Try waiting ten minutes and try again, up to three
times.
• Check the application and system event logs for
VSS errors.
The Exchange database verification has failed.RME5171: ERROR: The Exchange recovery
process failed, you will need to do a manual
repair of the Exchange databases.
5171
• Make sure both systems have the same level of
Exchange server package installed.
• Manually repair the Exchange database if
necessary.
The Exchange database verification has failed.RME5172: ERROR: The Exchange recovery
process failed '<Storage Group>': You will
5172
• Make sure both systems have the same level of
Exchange server package installed.
need to do a manual repair of the Exchange
databases.
• Manually repair the Exchange database if
necessary.
115