User Guide
© Copyright 2020 HP Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel, Celeron, Pentium, and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. The microSD logo and microSD are trademarks of SD-3C LLC.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice
Processor configuration setting (select products only) IMPORTANT: Select products are configured with an Intel® Pentium® N35xx/N37xx series or a Celeron® N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer is configured as described, do not change the processor configuration setting in msconfig.exe from 4 or 2 processors to 1 processor. If you do so, your computer will not restart. You will have to perform a factory reset to restore the original settings.
vi Processor configuration setting (select products only)
Table of contents 1 Getting started ............................................................................................................................................. 1 Best practices ......................................................................................................................................................... 1 More HP resources ...............................................................................................................................................
Connecting speakers ......................................................................................................................... 21 Connecting headphones .................................................................................................................... 22 Connecting headsets ......................................................................................................................... 22 Using sound settings ...........................................................
Resolving a low battery level when the computer cannot exit Hibernation .................. 36 Factory-sealed battery ...................................................................................................................... 36 Running on external power ................................................................................................................................. 36 7 Maintaining your computer ......................................................................................
Using HP PC Hardware Diagnostics .............................................................................................................. 49 Using HP PC Hardware Diagnostics Windows (select products only) ................................................................. 49 Downloading HP PC Hardware Diagnostics Windows ....................................................................... 49 Downloading the latest HP PC Hardware Diagnostics Windows version .......................
International Association of Accessibility Professionals (IAAP) ....................................................... 60 Finding the best assistive technology .............................................................................................. 61 Assessing your needs ..................................................................................................... 61 Accessibility for HP products ..........................................................................................
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1 Getting started This computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to learn about best practices after you set up your computer, fun things to do with your computer, and where to find additional HP resources. Best practices After you set up and register the computer, we recommend the following steps to get the most out of your smart investment: ● Back up your hard drive by creating recovery media. See Backing up, restoring, and recovering on page 54.
Table 1-1 Additional information (continued) Resource Contents ‒ or – ▲ Go to http://www.hp.com/ergo. IMPORTANT: You must be connected to the internet to access the latest version of the user guide. Regulatory, Safety, and Environmental Notices ● Important regulatory notices, including information about proper battery disposal, if needed ● Specific warranty information about this computer To access this document: ▲ Type HP Documentation in the taskbar search box, and then select HP Documentation.
2 Getting to know your computer Your computer features top-rated components. This chapter provides details about your components, where they are located, and how they work. NOTE: Actual computer color, features, feature locations, icon labels, and accessories might vary from the images depicted. Locating hardware To find out what hardware is installed on your computer: ▲ Type device manager in the taskbar search box, and then select the Device Manager app.
Right side Table 2-1 Right-side components and their descriptions Component (1) Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (2) USB SuperSpeed port Connects a USB device, provides high-speed data transfer, and (for select products) charges small devices, even when the computer is on or in Sleep mode.
Left side NOTE: Refer to the illustration that most closely matches your computer. Table 2-2 Left-side components and their descriptions Component Description (1) Power connector Connects an AC adapter. (2) AC adapter and battery light ● White: The AC adapter is connected and the battery is fully charged. ● Blinking white (select products only): The AC adapter is disconnected and the battery has reached a low battery level. ● Amber: The AC adapter is connected and the battery is charging.
Table 2-2 Left-side components and their descriptions (continued) Component Description ▲ (7) USB Type-C Thunderbolt™ ports with HP Sleep and Charge Press in on the card, and then remove it from the memory card reader. Connect USB devices, provide high-speed data transfer, and charge small devices, even when the computer is off. – and – Connect a display device that has a USB Type-C connector, providing DisplayPort output. NOTE: Your computer might also support a Thunderbolt docking station.
Table 2-3 Display components and their descriptions Component Description (1) WLAN antennas* Send and receive wireless signals to communicate with wireless local area networks (WLANs). (2) Internal microphones (2) Record sound. (3) Camera Allows you to video chat, record video, and record still images. To use your camera, see Using the camera on page 21. Some cameras also allow a facial recognition logon to Windows, instead of a password logon.
Keyboard area Keyboards can vary by language. Touchpad Touchpad settings To adjust touchpad settings and gestures, or to turn off the touchpad: 1. Type touchpad settings in the taskbar search box, and then press enter. 2. Choose a setting. To turn on the touchpad: 1. Type touchpad settings in the taskbar search box, and then press enter. 2. Using an external mouse, click the touchpad button. – or – ▲ Press the Tab key repeatedly until the pointer rests on the touchpad button.
Lights Table 2-5 Lights and their descriptions Component Description (1) Caps lock light On: Caps lock is on, which switches the key input to all capital letters. (2) Mute light ● On: Computer sound is off. ● Off: Computer sound is on. ● On: Microphone is off. ● Off: Microphone is on. ● On: The camera is off. ● Off: The camera is on. ● On: The computer is on. ● Blinking (select products only): The computer is in the Sleep state, a power-saving state.
Button, speakers, and fingerprint reader Table 2-6 Button, speakers, and fingerprint reader and their descriptions Component Description (1) Speakers (2) Produce sound. (2) Fingerprint reader Allows a fingerprint logon to Windows, instead of a password logon. ▲ Touch your finger to the fingerprint reader. See Using Windows Hello (select products only) on page 45 for details.
Table 2-6 Button, speakers, and fingerprint reader and their descriptions (continued) Component Description ▲ Right-click the Power icon , and then select Power Options. Special keys Table 2-7 Special keys and their descriptions Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes specific functions when pressed in combination with another key. (3) Windows key Opens the Start menu.
Table 2-7 Special keys and their descriptions (continued) Component Description NOTE: For more information, see Using the camera on page 21. (7) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep (select products only). ● When the computer is in Hibernation, press the button briefly to exit Hibernation.
Action keys The action keys execute frequently used system functions as defined by the icon symbols on f1 through f12 function keys. The action keys vary by computer. ▲ To use an action key, press and hold the key. NOTE: On some products, you must press the fn key in combination with the action key. Table 2-8 Action keys and their descriptions Icon Description Opens the “How to get help in Windows 10” webpage. Decreases the screen brightness incrementally as long as you hold down the key.
Bottom Table 2-9 Bottom components and their descriptions Component (1) Description Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (2) 14 Speakers (2) Chapter 2 Getting to know your computer Produce sound.
Labels The labels affixed to the computer provide information that you might need when you troubleshoot system problems or travel internationally with the computer. Labels can be in paper form or imprinted on the product. IMPORTANT: Check the following locations for the labels described in this section: the bottom of the computer, inside the battery bay, under the service door, on the back of the display, or on the bottom of a tablet kickstand.
Table 2-11 Service label components (continued) Component 16 (3) Serial number (4) Warranty period ● Regulatory label(s)—Provide(s) regulatory information about the computer. ● Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use.
3 Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites by using your computer and a wired or wireless network connection. This chapter helps you get connected to that world.
Connecting to a WLAN NOTE: When you are setting up internet access in your home, you must establish an account with an internet service provider (ISP). To purchase internet service and a modem, contact a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless router to the modem, and test the internet service. To connect to a WLAN, follow these steps: 1. Be sure that the WLAN device is on. 2.
Using HP Mobile Broadband (select products only) Your HP Mobile Broadband computer has built-in support for mobile broadband service. Your new computer, when used with a mobile operator’s network, gives you the freedom to connect to the internet, send email, or connect to your corporate network without the need for Wi-Fi hotspots. You might need the HP Mobile Broadband Module IMEI number, MEID number, or both to activate mobile broadband service.
3. Select Add Bluetooth or other device, and then in the Add a device dialog box, select Bluetooth. 4. Select your device from the list, and then follow the on-screen instructions. NOTE: If the device requires verification, a pairing code is displayed. On the device that you are adding, follow the on-screen instructions to verify that the code on your device matches the pairing code. For more information, see the documentation provided with the device.
4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the camera, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like a monitor, projector, TV, speakers, or headphones. Using the camera Your computer has one or more cameras that enable you to connect with others for work or play. Cameras can be front facing, rear facing, or pop up.
Connecting headphones WARNING! To reduce the risk of personal injury, lower the volume setting before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access this document: ▲ Type HP Documentation in the taskbar search box, and then select HP Documentation. You can connect wired headphones to the audio-out (headphone)/audio-in (microphone) combo jack on your computer.
For information about using your USB Type-C features, go to http://www.hp.com/support, and follow the instructions to find your product. Connecting a Thunderbolt device using a USB Type-C cable (select products only) NOTE: To connect a USB Type-C Thunderbolt™ device to your computer, you need a USB Type-C cable, purchased separately. To see video or high-resolution display output on an external Thunderbolt device, connect the Thunderbolt device according to the following instructions: 1.
Connecting video devices using an HDMI cable NOTE: To connect an HDMI device to your computer, you need an HDMI cable, purchased separately. To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions: 1. Connect one end of the HDMI cable to the HDMI port on the computer. NOTE: HDMI port shape can vary by product. 2. Connect the other end of the cable to the high-definition TV or monitor. 3.
Setting up HDMI audio HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV to the computer, you can then turn on HDMI audio by following these steps: 1. Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then select Playback devices. 2. On the Playback tab, select the name of the digital output device. 3. Select Set Default, and then select OK. To return the audio stream to the computer speakers: 1.
Connecting devices to a USB Type-C port (select products only) NOTE: To connect a USB Type-C device to your computer, you need a USB Type-C cable, purchased separately. 26 1. Connect one end of the USB Type-C cable to the USB Type-C port on the computer. 2. Connect the other end of the cable to the external device.
5 Navigating the screen Depending on your computer model, you can navigate the computer screen using one or more of the following methods: ● Use touch gestures directly on the computer screen. ● Use touch gestures on the touchpad. ● Use an optional mouse or keyboard (purchased separately). ● Use an on-screen keyboard. ● Use a pointing stick. Using touchpad and touch screen gestures The touchpad helps you navigate the computer screen and control the pointer using simple touch gestures.
Two-finger pinch zoom Use the two-finger pinch zoom to zoom out or in on images or text. ● Zoom out by placing two fingers apart on the touchpad zone or touch screen and then moving your fingers together. ● Zoom in by placing two fingers together on the touchpad zone or touch screen and then moving your fingers apart.
Three-finger tap (touchpad and precision touchpad) By default, the three-finger tap opens the taskbar search box. Tap three fingers on the touchpad zone to perform the gesture. To change the function of this gesture on a precision touchpad, select Start, select Settings, select Devices, and then select touchpad. Under Three-finger gestures, in the Taps box, select a gesture setting. Four-finger tap (touchpad and precision touchpad) By default, the four-finger tap opens the Action Center.
Three-finger swipe (touchpad and precision touchpad) By default, the three-finger swipe switches between open apps and the desktop. ● Swipe 3 fingers away from you to see all open windows. ● Swipe 3 fingers toward you to show the desktop. ● Swipe 3 fingers left or right to switch between open windows. To change the function of this gesture on a precision touchpad, select Start, select Settings, select Devices, and then select touchpad.
One-finger slide (touch screen) Use the one-finger slide to pan or scroll through lists and pages, or to move an object. ● To scroll across the screen, lightly slide one finger across the screen in the direction you want to move. ● To move an object, press and hold your finger on an object, and then drag your finger to move the object. Using an optional keyboard or mouse An optional keyboard or mouse allows you to type, select items, scroll, and perform the same functions as you do using touch gestures.
6 Managing power Your computer can operate on either battery power or external power. When the computer is running on battery power and an external power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Some power management features described in this chapter might not be available on your computer. Using Sleep and Hibernation IMPORTANT: Several well-known vulnerabilities exist when a computer is in the Sleep state.
Initiating and exiting Hibernation (select products only) You can enable user-initiated Hibernation and change other power settings and timeouts using Power Options. 1. Right-click the Power icon , and then select Power Options. 2. In the left pane, select Choose what the power buttons do (wording might vary by product). 3.
If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided: ● Press ctrl+alt+delete, select the Power icon, and then select Shut down. ● Press and hold the power button for at least 10 seconds. ● If your computer has a user-replaceable battery (select products only), disconnect the computer from external power, and then remove the battery.
Finding battery information in HP Support Assistant (select products only) To access battery information: 1. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Select the question mark icon in the taskbar. 2. Select Troubleshooting and fixes, and then in the Diagnostics section, select HP Battery Check. If HP Battery Check indicates that your battery should be replaced, contact support.
Resolving a low battery level Resolving a low battery level when external power is available Connect one of the following to the computer and to external power: ● AC adapter ● Optional docking device or expansion product ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available Save your work and shut down the computer. Resolving a low battery level when the computer cannot exit Hibernation 1.
● When running Disk Defragmenter on computers with internal hard drives ● When performing a backup or recovery When you connect the computer to external power: ● The battery begins to charge. ● The Power icon changes appearance. When you disconnect external power: ● The computer switches to battery power. ● The Power icon changes appearance.
7 Maintaining your computer Performing regular maintenance keeps your computer in optimal condition. This chapter explains how to use tools like Disk Defragmenter and Disk Cleanup. It also provides instructions for updating programs and drivers, steps to clean the computer, and tips for traveling with (or shipping) the computer. Improving performance You can improve the performance of your computer by performing regular maintenance tasks with tools such as Disk Defragmenter and Disk Cleanup.
Identifying HP 3D DriveGuard status The hard drive light on the computer changes color to show that the drive in a primary hard drive bay, the secondary hard drive bay (select products only), or both are parked. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis. Updates can resolve issues and bring new features and options to your computer. For example, older graphics components might not work well with the most recent gaming software.
Cleaning your computer Cleaning your computer regularly removes dirt, debris, and harmful bacteria. Use the following information to clean most computer surfaces. For computers with wood veneer, see Caring for wood veneer (select products only) on page 41. Using HP Easy Clean (select products only) HP Easy Clean helps you to avoid accidental input while you clean the computer surfaces with germicidal wipes.
● The cloth should be of dry microfiber or a chamois (static-free cloth without oil), or static-free cloth wipes. ● The cloth should be moist but not wet. Water dripping into the ventilation or other points of ingress can cause damage. ● Do not use fibrous materials, such as paper towels, which can scratch the computer. Over time, dirt and cleaning agents can get trapped in the scratches. 3. Allow the unit to air dry before using the computer or performing additional cleaning with germicidal wipes.
● If you plan to use the computer during a flight, listen for the in-flight announcement that tells you when you are allowed to use your computer. In-flight computer use is at the discretion of the airline. ● If you are shipping the computer or a drive, use suitable protective packaging and label the package “FRAGILE.” ● The use of wireless devices might be restricted in some environments. Such restrictions might apply aboard aircraft, in hospitals, near explosives, and in hazardous locations.
8 Securing your computer and information Computer security is essential for protecting the confidentiality, integrity, and availability of your information. Standard security solutions provided by the Windows operating system, HP applications, the Setup Utility (BIOS), and other third-party software can help protect your computer from a variety of risks, such as viruses, worms, and other types of malicious code. NOTE: Some security features listed in this chapter may not be available on your computer.
Setting Setup Utility (BIOS) passwords Table 8-2 Types of BIOS passwords and their functions Password Function Administrator password ● Must be entered each time you access Setup Utility (BIOS). ● If you forget your administrator password, you cannot access Setup Utility (BIOS). ● Must be entered each time you turn on or restart the computer. ● If you forget your power-on password, you cannot turn on or restart the computer.
Using Windows Hello (select products only) On products equipped with a fingerprint reader or an infrared camera, Windows Hello allows you to enroll your fingerprint, your facial ID, and set up a PIN. After enrollment, you can use your fingerprint reader, facial ID, or PIN to sign in to Windows. To set up Windows Hello: 1. Select the Start button, select Settings, select Accounts, and then select Sign-in options. 2. To add a password, select Password, and then select Add. 3.
There are two types of firewalls to consider: ● Host-based firewalls—Software that protects only the computer it is installed on. ● Network-based firewalls—Installed between your DSL or cable modem and your home network to protect all the computers on the network. When a firewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-defined security criteria. Any data that does not meet those criteria is blocked.
9 Using Setup Utility (BIOS) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
To check for later BIOS versions, see Downloading a BIOS update on page 48. Downloading a BIOS update IMPORTANT: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.
10 Using HP PC Hardware Diagnostics Using HP PC Hardware Diagnostics Windows (select products only) HP PC Hardware Diagnostics Windows is a Windows-based utility that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs within the Windows operating system to diagnose hardware failures. If HP PC Hardware Diagnostics Windows is not installed on your computer, first you must download and install it.
Downloading the latest HP PC Hardware Diagnostics Windows version To download HP PC Hardware Diagnostics Windows, follow these steps: 1. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed. 2. Select Download HP Diagnostics Windows, and then select a location on your computer or a USB flash drive. The tool downloads to the selected location. – or – You can use the following steps to download the HP PC Hardware Diagnostics Windows from the Microsoft Store: 1.
If your PC does not start in Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware issues. When HP PC Hardware Diagnostics UEFI detects a failure that requires hardware replacement, a 24-digit Failure ID code is generated. For assistance in solving the problem: ▲ Select Contact HP, accept the HP privacy disclaimer, and then use a mobile device to scan the Failure ID code that appears on the next screen.
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only) NOTE: For some products, you might have to download the software to a USB flash drive by using the product name or number. To download HP PC Hardware Diagnostics UEFI by product name or number (select products only) to a USB flash drive: 1. Go to http://www.hp.com/support. 2. Enter the product name or number, select your computer, and then select your operating system. 3.
● Set a schedule for running diagnostics unattended. You can also start diagnostics immediately in interactive mode by selecting Execute Remote HP PC Hardware Diagnostics. ● Set the location for downloading the diagnostic tools. This feature provides access to the tools from the HP website or from a server that has been preconfigured for use. Your computer does not require the traditional local storage (such as a hard drive or USB flash drive) to run remote diagnostics.
11 Backing up, restoring, and recovering This chapter provides information about the following processes, which are standard procedure for most products: ● Backing up your personal information—You can use Windows tools to back up your personal information (see Using Windows tools on page 54). ● Creating a restore point—You can use Windows tools to create a restore point (see Using Windows tools on page 54).
NOTE: If you cannot create recovery media yourself, contact support to obtain recovery discs. Go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. Restoring and recovery Restoring, resetting, and refreshing using Windows tools Windows offers several options for restoring, resetting, and refreshing the computer. For details, see Using Windows tools on page 54.
Using HP Sure Recover (select products only) Select computer models are configured with HP Sure Recover, a PC OS recovery solution built into the hardware and firmware. HP Sure Recover can fully restore the HP OS image without installed recovery software.
12 Specifications Input power The power information in this section might be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100 V–240 V, 50 Hz–60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source that is supplied and approved by HP for use with this computer.
Operating environment Table 12-2 Operating environment specifications Factor Metric U.S.
13 Electrostatic discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.
14 Accessibility HP and accessibility Because HP works to weave diversity, inclusion, and work/life into the fabric of the company, it is reflected in everything HP does. HP strives to create an inclusive environment focused on connecting people to the power of technology throughout the world. Finding the technology tools you need Technology can unleash your human potential. Assistive technology removes barriers and helps you create independence at home, at work, and in the community.
As a founding member, HP joined to participate with other organizations to advance the field of accessibility. This commitment supports HP’s accessibility goal of designing, producing, and marketing products and services that people with disabilities can effectively use. IAAP will make the profession strong by globally connecting individuals, students, and organizations to learn from one another. If you are interested in learning more, go to http://www.accessibilityassociation.
● Assistive Technologies sorted by impairment type ● Assistive Technology Industry Association (ATIA) Standards and legislation Standards Section 508 of the Federal Acquisition Regulation (FAR) standards was created by the US Access Board to address access to information and communication technology (ICT) for people with physical, sensory, or cognitive disabilities.
Useful accessibility resources and links The following organizations might be good resources for information about disabilities and age-related limitations. NOTE: This is not an exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you encounter on the Internet. Listing on this page does not imply endorsement by HP.
Contacting support NOTE: ● Customers who are deaf or hard of hearing who have questions about technical support or accessibility of HP products: – ● 64 Support is in English only. Use TRS/VRS/WebCapTel to call (877) 656-7058 Monday through Friday, 6 a.m. to 9 p.m. Mountain Time. Customers with other disabilities or age-related limitations who have questions about technical support or accessibility of HP products, choose one of the following options: – Call (888) 259-5707 Monday through Friday, 6 a.m.
Index A AC adapter and battery light, identifying 5 accessibility 60 accessibility needs assessment 61 action keys help 13 HP Command Center 13 identifying 11, 13 keyboard backlight 13 mute microphone 13 mute volume 13 next track 13 pause 13 play 13 screen brightness 13 speaker volume 13 using 13 airplane mode 17 airplane mode key 17 antivirus software, using 45 assistive technology (AT) finding 61 purpose 60 AT (assistive technology) finding 61 purpose 60 audio 21 adjusting volume 13 HDMI audio 25 headphon
initiated during critical battery level 35 initiating 33 high-definition devices, connecting 24, 25 HP 3D DriveGuard 38 HP Assistive Policy 60 HP Command Center 13 HP Device as a Service (HP DaaS) 46 HP Easy Clean using 40 HP Fast Charge 34 HP Mobile Broadband activating 19 IMEI number 19 MEID number 19 HP PC Hardware Diagnostics UEFI downloading 51 starting 51 using 50 HP PC Hardware Diagnostics Windows downloading 49 installing 50 using 49 HP Recovery media recovery 55 HP resources 1 HP Sure Recover 56 HP
recovery media creating using HP Cloud Recovery Download Tool 54 creating using Windows tools 54 regulatory information regulatory label 16 wireless certification labels 16 Remote HP PC Hardware Diagnostics UEFI settings customizing 52 using 52 resources, accessibility 63 restoring 54 right side components 4 S screen brightness action keys 13 Section 508 accessibility standards 62 security cable, installing 46 serial number, computer 15 service labels, locating 15 Setup Utility (BIOS) passwords 44 shipping
