User Guide
© Copyright 2018 HP Development Company, L.P. HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
About This Guide This guide provides information on monitor features, setting up the monitor, using the software and technical specifications. WARNING! Indicates a hazardous situation that, if not avoided, could result in death or serious injury. CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury. IMPORTANT: Indicates information considered important but not hazard-related (for example, messages related to property damage).
iv About This Guide
Table of contents 1 Getting Started ............................................................................................................................................. 1 Important safety information ............................................................................................................................... 1 Product features and components ........................................................................................................................ 2 Features .........
Cleaning the monitor ......................................................................................................................... 16 Shipping the monitor ......................................................................................................................... 16 Appendix A Technical specifications ................................................................................................................. 17 Preset display resolutions ........................................
1 Getting Started Important safety information A power cord is included with the monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information on the correct power cord set to use with the monitor, see the Product Notices provided in your documentation kit. WARNING! To reduce the risk of electric shock or damage to your equipment: • Plug the power cord into an AC outlet that is easily accessible at all times.
Product features and components Features This product is an AMD FreeSync-qualified monitor, which allows you to enjoy PC gaming with smooth, responsive, tear-free performance whenever a picture changes on the screen. The external source connected to your monitor must have the FreeSync driver installed. AMD FreeSync technology is designed to eliminate stuttering and tearing in games and videos by locking a monitor’s refresh rate to the frame rate of the graphics card.
Rear and side components Component Function 1 Menu button Opens the OSD menu, selects a menu item from the OSD, or closes the OSD menu. 2 Plus button If the OSD menu is on, press to navigate forward through the OSD menu and increase adjustment levels. If the OSD menu is inactive, press to advance to the next input port (DisplayPort, HDMI 1, HDMI 2). 3 Minus button If the OSD menu is on, press to navigate backward through the OSD menu and decrease adjustment levels.
Component Function 12 Connects a DisplayPort cable to the source device. DisplayPort port NOTE: The USB 3.0 downstream with charging port also provides current to charge a device such as a smartphone or tablet. You can make the charging current available even when the monitor power button is switched off by changing the settings in the OSD. Open the OSD and select Power Control > Power Mode > Performance.
Connecting the cables NOTE: The monitor ships with select cables. Not all cables shown in this section are included with the monitor. 1. Place the monitor in a convenient, well-ventilated location near the computer. 2. Connect a video cable. NOTE: The monitor will automatically determine which inputs have valid video signals. The inputs can be selected by pressing the Plus button on the side of the monitor or through the OSD by pressing the Menu button and selecting Input Control.
3. Connect one end of a USB upstream cable to the USB upstream port on the back of the monitor and the other end to a USB downstream port on the source device. 4. Connect one end of the power cord to the power supply (1) and the other end to a grounded AC outlet (2), and then connect the round end of the power supply cord to the monitor (3). WARNING! To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug.
Connecting USB devices There is one USB upstream port and two USB downstream ports on the back of the monitor. NOTE: You must connect the USB upstream cable from the computer to the monitor to enable the USB downstream ports on the monitor. For detailed instructions, see Connecting the cables on page 5. Adjusting the monitor Tilt the monitor head forward or backward to set it to a comfortable eye level.
Turning on the monitor 1. Press the power button on the source device to turn it on. 2. Press the power button on the front of the monitor to turn it on. IMPORTANT: Burn-in image damage may occur on monitors that display the same static image on screen for a prolonged period of time.* To avoid burn-in image damage on the monitor screen, you should always activate a screen saver application or turn off the monitor when it is not in use for a prolonged period of time.
Mounting the monitor The monitor head can be attached to a wall, swing arm, or other mounting fixture. NOTE: This apparatus is intended to be supported by UL or CSA Listed wall-mount bracket. CAUTION: This monitor supports the VESA industry-standard 100 mm mounting holes. To attach a thirdparty mounting solution to the monitor, four 4 mm, 0.7 pitch, and 10 mm long screws are required. Longer screws may damage the monitor.
Attaching the VESA mounting bracket A VESA mounting bracket is included with the monitor for use when attaching the monitor head to a wall, swing arm, or other mounting fixture. 10 1. Remove the monitor stand. For details, see Removing the monitor stand on page 9. 2. Remove the screw from the center of the back of the monitor head. 3.
2 Using the monitor Software and utilities You can download and install the following files from http://www.hp.com/support. ● INF (Information) file ● ICM (Image Color Matching) files (one for each calibrated color space) ● My Display software The Information file The .INF file defines monitor resources used by Windows® operating systems to ensure monitor compatibility with the computer’s graphics adapter.
Downloading the software To download the My Display software, follow the instructions below. 1. Go to http://www.hp.com/support. 2. Select Get software and drivers and search for your monitor model. 3. If necessary, select your monitor from the list. 4. Select your operating system if it is not automatically detected. 5. Click Utility - Tools to open the list of utilities and tools. 6. Click HP My Display. 7. Click Download and follow the on-screen instructions to download My Display.
Main Menu Description NOTE: Manual adjustment of brightness is disabled when dynamic contrast/high dynamic range (HDR) mode is on. Contrast Adjusts the contrast level of the screen. The factory default is 80. Input Control Selects the video input signal. Color Control Selects and adjusts the screen color or selects a Viewing Mode (Low Blue Light, HDR, FreeSync, etc.) Image Control Adjusts the screen image. Power Control Adjusts the power settings. OSD Control Adjusts the OSD controls.
3 Support and troubleshooting Solving common problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible Cause Solution Screen is blank or video is flashing. Power cord is disconnected. Connect the power cord. Power button is turned off. Press the power button on the front of the monitor.
Contacting support To resolve a hardware or software problem, go to http://www.hp.com/support. Use this site to get more information about your product, including links to discussion forums and instructions on troubleshooting. You can also find information on how to contact HP and open a support case. Preparing to call technical support If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support.
4 Maintaining the monitor Maintenance guidelines To enhance the performance and extend the life of the monitor: ● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
A Technical specifications NOTE: All specifications represent the typical specifications provided by HP's component manufacturers; actual performance may vary either higher or lower. For the latest specifications or additional specifications on this product, go to http://www.hp.com/go/ quickspecs/ and search for your specific monitor model to find the model-specific QuickSpecs. Monitor 81.28 cm wide screen Type AMVA+ Viewable image size 81.
Storage 0 m to 12,192 m 0 to 40,000 ft Measured power consumption: Full power 88 W Typical settings 54 W Sleep <0.5 W Off <0.3 W Input terminal Two HDMI ports, one DisplayPort port, one USB 3.0 upstream port, and two USB 3.0 downstream ports Preset display resolutions The display resolutions listed below are the most commonly used modes and are set as factory defaults. This monitor automatically recognizes these preset modes and they will appear properly sized and centered on the screen.
4 720p60 1280 × 720 45 60 5 1080p60 1920 × 1080 67.5 60 6 1080p50 1920 × 1080 56.25 50 Entering user modes The video controller signal may occasionally call for a mode that is not preset if: ● You are not using a standard graphics adapter. ● You are not using a preset mode. If this occurs, you may need to readjust the parameters of the monitor screen by using the on-screen display. Your changes can be made to any or all of these modes and saved in memory.
B Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies.
