HP Photosmart 370 series User's Guide English
Copyrights and trademarks © Copyright 2004 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. Notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Plastic parts over 24 grams (0.88 ounces) are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the printer life. Material safety data sheets Material Safety Data Sheets (MSDS) can be obtained from the HP website at www.hp.com/go/msds. Customers without Internet access should contact Customer Care.
Contents 1 2 3 4 5 6 Welcome................................................................................................................3 Printer parts ...........................................................................................................4 Available accessories ............................................................................................7 Printer menu ..........................................................................................................
7 Specifications ....................................................................................................49 System requirements ...........................................................................................49 Printer specifications ...........................................................................................49 8 Customer Care ...................................................................................................53 Customer Care by phone ...................
1 Welcome Thank you for purchasing an HP Photosmart 370 series printer! With your new, compact photo printer you can easily print beautiful photos with or without a computer. This guide explains how to print photos from the printer without connecting it to a computer. To learn how to print from your computer, install the printer software and click Help in the HP Director. See Installing the software.
Chapter 1 After you have installed the HP Photosmart printer software on your computer, you can view the onscreen Help: ● ● Windows PC: From the Start menu, select Programs (in Windows XP, select All Programs) > HP > Photosmart 320, 370, 7400, 7800, 8100, 8400, 8700 series > Photosmart Help. Macintosh: Select Help > Mac Help in the Finder, then select Library > HP Photosmart Printer Help for Macintosh.
(continued) Rear of printer 1 2 USB port Use this port to connect the printer to a computer or to an HP direct-printing digital camera. Power cord connection Connect the power cord here. Indicator lights 1 2 Memory Card light The light indicates the memory card status. See Inserting memory cards.
Chapter 1 (continued) 7 8 9 Use the arrows to increase or decrease the zoom level. Power Press to turn the printer on or off. Printer screen View photos and menus here. Select Photos buttons Use the arrows to scroll through photos on a memory card or navigate menus. Press OK to select a photo, menu, or menu option. Idle screen 1 2 Battery indicator Displays the charge level of the HP Photosmart Internal battery, if installed. Ink level indicator Displays the ink level of the print cartridge.
(continued) Internal battery compartment 1 2 3 4 Cover of the battery compartment Open this cover on the bottom of the printer to insert the optional HP Photosmart Internal Battery. HP Photosmart Internal Battery (Model number: Q5599A) A fully-charged battery has sufficient charge to print approximately 75 photos. You must purchase the battery separately. Internal battery compartment Insert the optional HP Photosmart Internal Battery here.
Chapter 1 (continued) Accessory name Description The HP Photosmart Automobile DC Adapter lets you plug into your automobile for backup power and to recharge an optional HP Photosmart Internal Battery inserted in the printer. (Model: Q3448A) HP Photosmart Automobile DC Adapter The lightweight, durable HP Photosmart Carrying Case for Compact Printers holds and protects everything needed for hassle-free printing on the go.
Printer menu structure Top level menu Submenus/options Print Options Print all Print range Additional submenus/ options Select beginning of range: Select end of range: Print index page Edit Red eye Remove Red eye Rotate photo Press to rotate photo 90° clockwise Press to rotate photo 90° counterclockwise Photo brightness Photo brightness: (select -3 to +3; default is 0 and represents no change) Add frame Select pattern: Select color: Add color effect Choose color effect: ● ● ● ● Tools Black
Chapter 1 Printer menu structure (continued) Top level menu Submenus/options Additional submenus/ options Continue to third level cleaning? ● ● Yes No Align cartridge Bluetooth Device address Device address: (Some devices with Bluetooth wireless technology require you to enter the address of the device they are trying to locate. This menu option shows the device address.
Printer menu structure (continued) Top level menu Submenus/options Additional submenus/ options (You can set the Bluetooth-equipped printer to be visible or invisible to other devices with Bluetooth wireless technology by changing this accessibility option.
Chapter 1 Printer menu structure (continued) Top level menu Submenus/options Additional submenus/ options (Select to see where to connect a PictBridge compatible digital camera to the printer) Preferences Smart focus Smart focus: ● ● Digital flash Digital Flash: ● ● Date/time On (default) Off Date/time stamp: ● ● ● Colorspace On (default) Off Date/time Date only Off (default) Choose colorspace: ● ● ● Adobe RGB sRGB Auto-select (default) The Auto-select default tells the printer to use the A
Printer menu structure (continued) Top level menu Submenus/options Additional submenus/ options photo size. Each page contains one photo. However, if you specify several copies of the same photo, they all appear on the same page (if enough space is available). Demo state Turn demo state: ● ● Auto-save On (default) Off Turn auto-save: ● ● On (default) Off The default setting tells the printer to transfer all photos from a memory card to the computer, whenever you first insert a card.
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2 Getting ready to print Before you can begin printing, there are three easy procedures you need to become familiar with: ● ● ● Loading paper Inserting print cartridges Inserting memory cards You must load paper and insert a print cartridge before inserting a memory card. Loading paper Learn how to choose the right paper for your print job and how to load it into the In tray for printing.
Chapter 2 Paper type How to load 10 x 15 cm (4 x 6 inch) photo paper Index cards L-size cards Hagaki cards 1 2 3 4 Open the In tray and pull out the In tray extender. Load up to 20 sheets of paper with the print side or glossy side facing towards you. If you are using tabbed paper, insert it so the tabbed end feeds in last. Adjust the paperwidth guide to fit close to the edge of the paper without bending the paper. Open the Out tray to prepare for printing.
Use the right print cartridge (continued) To print… Insert this print cartridge in the cartridge cradle Sepia or antique photos Tri-color (7 ml) HP #95 (North America, Latin America, Asia Pacific), #135 (Eastern Europe, Russia, Middle East, Africa, Japan), #343 (Western Europe), #855 (China, India) Tri-color (14 ml) HP #97 (North America, Latin America, Asia Pacific), #134 (Eastern Europe, Russia, Middle East, Africa, Japan), #344 (Western Europe), #857 (China, India) Text and colored line drawings Tr
Chapter 2 Insert or replace the print cartridge (continued) Do not touch here Insert the cartridge 1 2 3 If you are replacing a cartridge, push down and pull outward on the cartridge in the cradle to remove it. Hold the replacement cartridge with the label on top. Slide the cartridge at a slight upward angle into the cradle so the copper-colored contacts go in first. Push the cartridge until it snaps into place. Close the print cartridge access door.
When you are not using a print cartridge Whenever you remove a print cartridge from the printer, store it in a print cartridge protector. The cartridge protector keeps the ink from drying out. Storing the cartridge improperly can cause the cartridge to malfunction. In some countries/regions the cartridge protector is not included with the printer, but comes with the Gray Photo cartridge that can be purchased separately. In other countries/regions, the protector is included with the printer.
Chapter 2 Caution 1 Inserting the memory card any other way may damage the card and the printer. When the memory card is inserted correctly, the Memory Card light flashes and then remains solid green. Caution 2 Do not pull out a memory card while the Memory Card light is flashing. For more information, see Removing a memory card.
(continued) Memory card Slot How to insert the memory card Memory Stick Bottom left slot ● ● ● Angled corner is on the left Metal contacts face down If you are using a Memory Stick Duo™ or Memory Stick PRO Duo™ card, attach the adapter that came with the card before you insert the card into the printer xD-Picture Card Lower right portion of the top left double slot ● ● Curved side of card points toward you Metal contacts face down Removing a memory card Wait until the Memory Card light stops fla
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3 Printing without a computer The HP Photosmart lets you print amazing photos without even going near a computer. After setting up the printer using the instructions in the HP Photosmart 370 series Setup Guide refer to these steps for start-to-finish printing. Getting your photos from camera to printer Use these steps for start-to-finish printing in minutes! Step 1 Insert a memory card See Inserting memory cards. Step 2 Decide which photos to print See Deciding which photos to print.
Chapter 3 (continued) Use these steps for start-to-finish printing in minutes! Step 5 Select photos to print See Selecting photos to print. Step 6 Get creative! See Getting creative. Step 7 Improve the quality of your photos See Improving the quality of your photos. Step 8 Print your photos See Printing your photos. Deciding which photos to print To view photos on the screen Do this One by one 1 2 Insert a memory card. Press Select Photos or to view the photos one by one.
(continued) To view photos on the screen Do this In a continuous slide show 1 2 3 Press Menu. Select Tools, then press OK. Select Slide Show, then press OK. Press OK to pause or resume a slide show. Press Cancel to stop the slide show. Print a photo index A photo index shows thumbnail views and index numbers for all the photos on a memory card (2000 maximum). You can use the index numbers to print specific photos or a range of photos. Use an index card instead of photo paper to cut costs.
Chapter 3 (continued) If you want to… Do this 6 7 Press Select Photos or until the last photo you want to print appears, then press OK. Press Print. Getting creative The printer provides a variety of tools and effects that let you use your photos in creative ways. The settings do not change your original photo. They only affect printing. Things to try Do this Crop a photo 1 to increase or or Press Zoom decrease the magnification by 0.25x. The maximum level is 5.0x.
(continued) Things to try Do this 5 Use the Select Photos arrows to highlight the color effect you want to use, then press OK. The photo appears on the printer screen with the selected color effect applied. The effect does not change your original photo. It only affects printing. Add the date and time to your prints You can print a stamp on the front of your photos that shows when the photo was taken. This preference affects all prints. 1 2 3 4 Press Menu. Select Preferences, then press OK.
Chapter 3 (continued) Problem and solution How to do it Video enhancement 2 3 Improve the quality of printed video clips. Print times can be slower when the preference is turned on. Photos with poor brightness Photo brightness Improve the brightness level in photos. 4 1 2 3 4 Select Preferences, then press OK. Select Video Enhancement, then press OK. Use the Select Photos arrows to highlight On, then press OK. Press Menu. Select Edit, then press OK. Select Photo Brightness, then press OK.
Print quality reverts to Best after the next print job. Selecting a print method The HP Photosmart 370 series printer lets you print from a memory card or directly from a digital camera. Print from Do this Memory card To print unmarked photos Print digital photos that are stored on a memory card. The photos can be unmarked or camera-selected (Digital Print Order Format, or DPOF). Printing from a memory card requires no computer and does not drain your digital camera's batteries.
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4 Getting connected Use the printer to stay connected to other devices and to family and friends. Connecting to other devices This printer offers several ways of connecting to computers or other devices. Each connection type lets you do different things. Connection type and what you need What this lets you do USB ● ● ● A Universal Serial Bus (USB) 1.1 or 2.0 full speed compliant cable 3 meters (10 feet) or less in length.
Chapter 4 Connecting through HP Instant Share Use HP Instant Share to share photos with friends and relatives using e-mail, online albums, or an online photo finishing service. The printer must be connected through a USB cable to a computer with Internet access and have all the HP software installed. If you try to use HP Instant Share and do not have all the required software installed or configured, a message prompts you through the required steps.
5 Maintaining and transporting the printer The HP Photosmart 370 series printer requires very little maintenance. Follow the guidelines in this chapter to extend the life span of the printer and printing supplies, and to ensure that the photos you print are always of the highest quality. Cleaning and maintaining the printer Keep the printer and print cartridges clean and well maintained using the simple procedures in this section.
Chapter 5 Note If the cartridge or printer has been recently dropped, you may also see white streaks or missing colors in your prints. This problem is temporary and clears up within 24 hours. Printing a test page You can print a test page to check the condition of the printer, see its serial number, check the print cartridge, and so on. Print a test page before contacting Customer Care. 1 2 3 4 5 Press Menu. Select Tools, then press OK. Select Print test page, then press OK.
– – The check marks verify that the print cartridge is installed correctly and functioning properly. If an “x” appears to the left of any of the bars, align the print cartridge again. If the “x” still appears, replace the print cartridge. Storing the printer and print cartridges Protect the printer and print cartridges by storing them properly when you are not using them. Storing the printer The printer is built to withstand long or short periods of inactivity.
Chapter 5 Follow these tips to help maintain HP print cartridges and ensure consistent print quality: ● ● ● When you remove a print cartridge from the printer, store it in a print cartridge protector to prevent the ink from drying out. In some countries/regions the cartridge protector is not included with the printer, but comes with the Gray Photo cartridge that can be purchased separately. In other countries/regions, the protector might be included with the printer.
Note Make sure the printer completes its power-down cycle before you unplug the power cord. This allows the printer to store the print cartridge properly. 5 6 7 Unplug the power cord. If the printer is connected to a computer, disconnect the USB cable from the computer. Always carry the printer upright. Note Do not remove the print cartridge when transporting the printer.
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6 Troubleshooting The HP Photosmart printer is designed to be reliable and easy to use. This section answers frequently asked questions about using the printer and printing without a computer. It contains information about the following topics: ● ● ● ● Printer hardware problems Printing problems Bluetooth printing problems Error messages For troubleshooting information about using the printer software and printing from a computer, see the onscreen HP Photosmart Printer Help.
Chapter 6 The Status light is flashing amber. A printer error has occurred. Try the following: ● ● Check the printer screen for instructions. If you have a digital camera connected to the printer, check the camera screen for instructions. If the printer is connected to a computer, check the computer monitor for instructions. Turn off the printer. If the optional HP Photosmart Internal Battery is not installed in the printer: Unplug the printer power cord.
If the optional HP Photosmart Internal Battery is installed in the printer: Unplug the printer power cord, if it is plugged in. Open the battery compartment cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If desired, plug in the power cord. Turn on the printer. ● The memory card may contain file types the printer cannot read directly from the memory card. – – Save the photos to a computer, then print them from the computer.
Chapter 6 The optional HP Photosmart Internal Battery low-power warning appears. I plug the optional HP Photosmart Automobile DC Adapter into the printer, but the printer does not recognize the new power source. ● ● ● Before you plug the adapter into the printer, turn the printer off. Plug the adapter into the printer. Turn the printer on. The printer makes noises when I turn it on, or starts making noises on its own after it has been sitting unused for a while.
No page came out of the printer. ● ● ● ● The printer may need attention. Read the printer screen for instructions. The power may be off or there may be a loose connection. Make sure that the power is on and the power cord is securely connected. If you are using battery power, make sure the battery is correctly installed. You may not have any paper in the In tray. Check that paper is loaded correctly in the In tray. For paper-loading instructions, see Loading paper.
Chapter 6 print settings that have been applied to an individual photo by deselecting the photo. For more information, see Selecting photos to print. The printer ejects the paper when preparing to print. Direct sunlight could be interfering with the operation of the automatic paper sensor. Move the printer out of direct sunlight. Print quality is poor. ● ● ● ● ● ● ● The print cartridge may be running out of ink. Check the ink-level icon on the printer screen, and replace the cartridge if necessary.
● Bluetooth Security level may be set to High. Change this setting to Low as follows: – – – – ● ● Press Menu to display the printer menu. Select Bluetooth, then press OK. Select Security level, then press OK. Select Low, then press OK. The Passkey (PIN) that the device with Bluetooth wireless technology is using for the printer may be incorrect. Make sure the correct Passkey for the printer is entered in the device with Bluetooth wireless technology. You may be too far from the printer.
Chapter 6 Error message: Paper jam. Clear jam then press OK. To clear a paper jam, try the following: ● ● If the paper came part way through the front of the printer, gently pull the paper towards you to remove it.
Error message: Memory card in backwards. The black side should face up. A SmartMedia memory card has been inserted upside down. Gently pull the card out of the slot and reinsert it with the gold contacts facing down.
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7 Specifications This section lists the minimum system requirements for installing the HP Photosmart printer software, and provides selected printer specifications. For a complete list of printer specifications and system requirements, see the onscreen Help. For information about viewing the onscreen Help, see Welcome. System requirements Component Windows PC minimum Macintosh minimum Operating system Microsoft® Windows 98, 2000 Professional, ME, XP Home, and XP Professional Mac® OS X 10.
Chapter 7 (continued) Category Specifications TIFF 24-bit YCbCr uncompressed interleaved TIFF 24-bit RGB packbits interleaved TIFF 8-bit gray uncompressed/packbits TIFF 8-bit palette color uncompressed/packbits TIFF 1-bit uncompressed/packbits/1D Huffman Margins Borderless printing: Top 0.0 mm (0.0 inch) ; Bottom 12.5 mm (0.50 inch); Left/right 0.0 mm (0.0 inch) Bordered printing: Top 4 mm (0.16 inch); Bottom 12.5 mm (0.50 inch); Left/right 4 mm (0.
(continued) Category Specifications Printing: 12.2 W Idle: 6.76 W Off: 5.16 W International Printing: 12.0 W Idle: 6.06 W Off: 4.
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8 Customer Care If you have a problem, follow these steps: 1 Check the documentation that came with the printer. – – – 2 If you are unable to solve the problem using the information in the documentation, visit www.hp.com/support to do the following: – – – – 3 4 Setup Guide: The HP Photosmart 370 series Setup Guide explains how to set up the printer and print your first photo. User's Guide: The HP Photosmart 370 series User's Guide is the book you are reading.
Chapter 8 www.hp.
● ● Messages displayed on the printer screen or on the computer monitor.
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a Installing the software The printer comes with optional software you can install on a computer. After using the Setup Guide instructions to setup the printer hardware, use the instructions in this section to install the software. Windows users Macintosh users Important: Do not connect the USB cable until you are prompted. Important: Do not connect the USB cable until you are prompted.
Appendix a 58 HP Photosmart 370 series
Index Symbols/Numerics 9–up view 24 A accessories 7, 36 aligning print cartridges 17, 34 alignment page 34 antique coloration 26 automobile adapter 8, 36 B batteries compartment 7 digital camera 29 model 7 black-and-white photos 16 Bluetooth connecting to printer 31 device name 45 menu settings 8 troubleshooting 44 wireless printer adapter 8 borderless photos do not print 42 print with borders 45 selecting layout 28 buttons 5 C cameras connecting to printer 31 photos do not print 44 port 4 printing from 29
storing 19, 35 testing 34 printer accessories 7, 36 cleaning 33 connecting 31 documentation 3 error messages 45 menu 8 parts 4 power problems 41 specifications 49 storing 35 transporting 36 warnings 4 printing from cameras 29 from computer 3 from memory cards 29 multiple copies 25 multiple photos 25 new photos 25 photo index 24 photos 28 range of photos 25 selecting layout 28 test page 34 thumbnails 24 without computer 23 photo paper 36 print cartridges 19, 35 printer 35 system requirements 49 Q quality p
Declaration of conformity According to ISO/IEC Guide 22 and EN 45014 Manufacturer’s name and address: Hewlett-Packard Company, 16399 West Bernardo Drive, San Diego, CA 92127-1899, USA Regulatory model number: SDGOA-0405 Declares that the product: Product name: Photosmart 370 series (Q3419A) Model number(s): Photosmart 375 (Q3419A) Power adapters: HP Part # Q3419-60040 (domestic) HP Part # Q3419-60041 (international) Conforms to the following product specifications: Safety: IEC 60950: 3rd Edition: 1
