Specifications

A-5
Cisco NAC Appliance - Clean Access Manager Configuration Guide
OL-28003-01
Appendix A Error and Event Log Messages
CAM Event Log Messages
<IP Number> System Stats Runtime statistics for the identified Clean
Access Server. The information is:
• load factor – Current number of packets
in the queue that the server is processing
(i.e., the current load being handled by
the Clean Access Server).
• max since reboot – The maximum
number of packets in the queue at any one
time (i.e., the maximum load handled by
the Clean Access Server).
• mem – The memory usage statistics. This
lists the used memory, shared memory,
buffered memory, and unused memory.
• cpu – The processor load on the
hardware.
N/A
Unable to process Out-of-Band login
request from [<MAC address>
<IP address>] <username>.
Cause: connected device [<MAC
address>] not found.
This error message appears when the CAM
does not receive appropriate MAC
Notification about the client machine. Three
common causes for this error condition are:
• The SNMP trap syntax from the managed
switch is not compatible with the SNMP
trap syntax on the CAM. (Ensure the
syntax/configuration between the switch
and the CAM is consistent.)
• The client machine is already connected
to a switch port on the Authentication
VLAN before the CAM is configured to
manage the switch, thus the CAM cannot
authenticate the OOB user login request
because the CAM is not aware of the
client machine connected to the switch
port. (Try disconnecting the client
machine from the switch port and
reconnecting.)
• There are one or more device filters
acting upon the client machine MAC
address and/or the client machine MAC
address appears as an exempt device in
the CAM’s Certified Devices List.
Error
Table A-1 Event Log Messages (Sheet 4 of 4)
Message Explanation Severity