Specifications

A-3
Cisco NAC Appliance - Clean Access Manager Configuration Guide
OL-28003-01
Appendix A Error and Event Log Messages
CAM Event Log Messages
Invalid user credentials, <User name,
MAC, IP>
Username and password invalid. Error
Invalid authentication provider,
<Provider Name> <User name, MAC,
IP>
User authentication server invalid. Error
<Clean Access Server IP> is
inaccessible!
Heartbeat between Clean Access Manager
and Clean Access Server failed; the Clean
Access Server is offline.
Critical error; Clean Access
Server should be brought up
immediately
Dhcp properties are added DHCP properties are published to DHCP
server in Clean Access Server.
Normal configuration log
Dhcp properties are not added DHCP properties publishing to Clean Access
Server failed.
Error while publishing DHCP
properties to the Clean Access
Server
Cleared the event log The entire event log has been cleared. Normal configuration log
Domain authentication server
information not available
User login failed; authentication server
information not available.
Error on user login
Domain authentication server
information not set
User login failed; authentication server
information not completely configured.
Error on user login
<MAC address> added to MAC list Device MAC address is added to the list. Normal configuration log
<MAC address> could not be added to
the MAC list
Device MAC address is not added to the list. Error
<MAC address> is already in the MAC
list
Device MAC address already added to the list. Normal configuration log
<MAC address> removed from the MAC
list
Device MAC address is removed from the list. Normal configuration log
Updated policy to <Clean Access Server
IP>
Policy is updated successfully. Normal configuration log
Could not update policy to <Clean
Access Server IP>
Policy update to Clean Access Server failed. Error
Could not update policy to all Clean
Access Servers, policies will be published
whenever connected
A global policy is not updated to all Clean
Access Servers; some of the servers might be
disconnected.
Normal configuration log. Not
an error, as the policies will be
updated when they are
connected.
Unable to ping <User IP>, going to
logout user <Username>
Ping manager is logging off user, as the user
is not online. Automatic user log off feature.
Normal user log
<Role name> role already exists A role by this name has already been created. Normal configuration log
<Role Name> role is created successfully The role has been created successfully. Normal configuration log
Deleting role <Role Name> failed, Clean
Access Server <Clean Access Server IP>
is not connected
Deleting role failed; Clean Access Server is
not connected.
Error
Table A-1 Event Log Messages (Sheet 2 of 4)
Message Explanation Severity