Specifications
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Cisco NAC Appliance - Clean Access Manager Configuration Guide
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Chapter 11 Monitoring and Troubleshooting Agent Sessions
Agent Troubleshooting
Figure 11-27 Display Settings—Out-of-Band
To choose what information is displayed on the View Online Users page:
Step 1 Click the Display Settings tab.
Step 2 Select the check box next to an item to display it in the list.
Step 3 Click Update.
Step 4 Click the View Online Users tab to see the desired settings displayed.
Agent Troubleshooting
This section contains the following:
• Debug Logging for Cisco NAC Appliance Agents
• Client Cannot Connect/Login
• No Agent Pop-Up/Login Disabled
• Client Cannot Connect (Traffic Policy Related)
• AV/AS Rule Troubleshooting
• Cisco NAC Web Agent Status Codes
• Known Issue for Windows Script 5.6
• Known Issue for MS Update Scanning Tool (KB873333)