Specifications

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Cisco NAC Appliance - Clean Access Manager Configuration Guide
OL-28003-01
Chapter 11 Monitoring and Troubleshooting Agent Sessions
Online Users list
View Users by Clean Access Server, Authentication Provider, or Role
1. From the View Online Users page, select a specific Clean Access Server, or leave the first field as
Any CCA Server.
2. Select a specific authentication provider, or leave as Any Provider.
3. Select a specific user role, or leave as Any Role.
4. Click View to display users by Clean Access Server, provider, role or any combination of the three.
Search by User Name, IP, or MAC Address
1. In the Select Field dropdown menu next to Search For:, select User Name or IP Address or MAC
Address.
2. Select one of the four operators: starts with, ends with, contains, exact match.
3. Enter the text to be searched in the Search For: text field. If using the exact match operator, only
the exact match for the search text entered is returned.
4. Click View to display results.
Log Users Off the Network
Clicking Kick Users terminates all user sessions filtered through the search criteria across the number
of applicable pages. (Note that a maximum of 25 entries is displayed per page.) You can selectively
remove users from the network by any of the search criteria used to View users. The “filtered users
indicator” shown in Figure 11-24 displays the total number of filtered user sessions that will be
terminated when you click the Kick Users button.
1. Go to Monitoring > Online Users > View Online Users.
2. To terminate user sessions either:
– Drop all users (filtered through search criteria) from the network by clicking Kick Users
– Drop individual users by selecting the checkbox next to each user and clicking the Delete
Checked Entries Icon.
Note that removing a user from the online users list (and the network) does not remove the user from the
Certified Devices List. However, dropping a user from the Certified Devices List also logs the user off
the network. See Clear Certified or Exempt Devices Manually, page 11-13 for further details.
Note When there is a large number Out-of-Band Online Users, then the Kick User option takes a longer time
to remove the online users. This happens when switches and CASs are not available to the CAM,
resulting in a timeout for each communication failure. The Kick User is slow due to this timeout.