Specifications

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Cisco NAC Appliance - Clean Access Manager Configuration Guide
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Chapter 11 Monitoring and Troubleshooting Agent Sessions
Create Agent Log Files Using the Cisco Log Packager
Step 2 Click Collect Data and wait for the Cisco Log Packager to complete compiling the Agent log
information. This step takes anywhere from several seconds to a couple of minutes or so. The process is
complete when you see a “Log file has been archived” message in the Cisco Log Packager display
window and the Copy to Clipboard and Locate Log File buttons become active (Figure 11-6).
Figure 11-6 Cisco Log Packager—Log File Archive Complete
Step 3 To automatically navigate to the location on the client machine where the log file has been compiled and
saved, click Locate Log File. A Windows Explorer dialog box opens highlighting the location of the
new CiscoSupprtReport.zip log file on the client machine desktop (Figure 11-7).
Figure 11-7 Agent Log File Location