Specifications

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Chapter 10 Cisco NAC Appliance Agents
Cisco NAC Web Agent
Figure 10-54 Successful Cisco NAC Web Agent Login
It is possible that, even after the Cisco NAC Web Agent launched, installed, and initiated a login
session without any issues, or that following manual remediation, the user was able to bring the
client machine into compliance and successfully “re-scan” the client, another issue might keep the
Cisco NAC Web Agent from logging the user into the network, resulting in a “You will not be
allowed to access the network...” message similar to that in Figure 10-55. A couple of examples of
known causes for this situation is a previous Web Agent session for the same user that did not “tear
down” properly, on the CAM or if the user is currently logged into an active Cisco NAC Agent
session.
If you receive one of these messages, click OK and attempt to launch the Cisco NAC Web Agent
again. If the problem persists, contact your Cisco NAC Appliance system administrator.