Specifications

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Cisco NAC Appliance - Clean Access Manager Configuration Guide
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Chapter 9 Configuring Cisco NAC Appliance for Agent Login and Client Posture Assessment
Post-Configuration and Agent Maintenance on the CAM
Note The CAM does not accommodate Cisco NAC Agent installation files (nacagentsetup-win.tar.gz) and
Windows Clean Access Agent Setup files (CCAAgentSetup-4.x.y.z.tar.gz) simultaneously. If you upload
an older Windows Clean Access Agent Setup file, you will wipe out the existing Cisco NAC Agent
installation and XML Agent configuration files, and vice-versa.
Step 5 Go to Device Management > Clean Access > Clean Access Agent > Distribution (see Agent
Distribution, page 9-18).
Step 6 In the Upload Agent File field, click Browse, and navigate to the folder where the appropriate Agent
file is located.
Step 7 Select the .tar.gz file and click Open. The name of the file should appear in the text field.
Step 8 In the Version field, type the version of the Agent to be uploaded.
Caution You must upload the Agent file as a tar.gz file (without untarring it) to the CAM. Make sure you do NOT
extract the .exe file before uploading.
Step 9 Click Upload.
Downgrading the Agent
The following steps describe how to manually downgrade the version of the Agent on the CAM.
Step 1 Under Device Management > Clean Access > Clean Access Agent > Distribution, disable the
Current NAC Agent is a mandatory upgrade checkbox and click Update.
Step 2 Under Device Management > Clean Access > Updates, disable the Check for Windows NAC Agent
updates checkbox and click Update.
Step 3 Follow the instructions in Manually Uploading the Agent to the CAM, page 9-100.
Note Users cannot automatically “downgrade” the Cisco NAC Agent on the client machine. In order to
support Agent downgrade for the Cisco NAC Agent, the user must first uninstall the existing Agent, then
log back into Cisco NAC Appliance to install the available Agent version.
Step 4 Make sure that all the CASs are listed with a status of “Connected” under Device Management > CCA
Servers > List of Servers.
Step 5 Under Device Management > Clean Access > Clean Access Agent > Distribution, browse to and
upload first the Setup.tar.gz file to the CAM. Make sure you type the correct version of the Agent (for
example, “4.1.10.0”) in the Ver sion field before you click Upload. Files will be published to the CASs
automatically.
Note The CAM does not accommodate Cisco NAC Agent installation files (nacagentsetup-win.tar.gz) and
Windows Clean Access Agent Setup files (CCAAgentSetup-4.x.y.z.tar.gz) simultaneously. If you upload
an older Windows Clean Access Agent Setup file, you will wipe out the existing Cisco NAC Agent
installation and XML Agent configuration files, and vice-versa.