Specifications

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Cisco NAC Appliance - Clean Access Manager Configuration Guide
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Chapter 8 User Management: Traffic Control, Bandwidth, Schedule
Configure User Session and Heartbeat Timeouts
Step 4 Click Update to save your settings.
Note that logging a user off the network does not remove them from the Certified Devices List. However,
removing a user from the Certified Devices List also logs the user off the network. An administrator can
drop users from the network individually or terminate sessions for all users at once. For additional details
see Clear Certified or Exempt Devices Manually, page 11-13 and Interpreting Event Logs, page 13-4.
Note The Agent does not send a logout request to the CAS when the client machine is shut down based on
Cisco NAC Appliance session-based connection setup.
Configure OOB Heartbeat Timer (per User Role)
Step 1 Go to User Management > User Roles > Schedule > OOB Heartbeat Timer.
Note The OOB Heartbeat Timer is disabled by default.
Note In order to configure OOB Heartbeat Timer, you must also enable Out-of-Band Logoff. See Configure
Out-of-Band Logoff, page 9-6.
Caution To avoid disconnecting users currently logged into the Cisco NAC Appliance network, Cisco strongly
recommends disabling the Out-of-Band Heartbeat Timer during a planned network outage, as changing
this setting could kick all current users from the Out-of-Band Online Users list.
Figure 8-13 OOB Heartbeat Timer
Step 2 Click the Edit icon next to the role for which you want to configure Heartbeat timeout settings.
Step 3 Select the OOB Heartbeat Timeout check box and type the number of minutes after which the user's
session times out. The minimum time that can be configured is two minutes. The timeout clock starts
when the user logs on, and is not affected by user activity. The Heartbeat timer kicks the user after the
session expires, when there is no communication between the client and the CAS. After the session