Specifications

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Cisco NAC Appliance - Clean Access Manager Configuration Guide
OL-28003-01
Chapter 3 Switch Management: Configuring Out-of-Band Deployment
Troubleshooting SNMP
2012-01-08 18:41:57.010 +0530 [TP-Processor23] ERROR com.perfigo.wlan.web.sms.Switch
- switch [9.0.20.3] SNMP WRITE failed, 1 consecutive write failures!
2012-01-08 18:41:57.011 +0530 [TP-Processor23] ERROR com.perfigo.wlan.web.sms.SnmpManager
This error happens when there is a mismatch in the SNMP Write settings. When the admin clicks the
ports for a switch, then this error is displayed in the CAM web console.
The SNMP Write settings setup in the device profile under OOB Management > Profiles > Device are
different from the settings in the switch configuration. Make sure the settings are the same.
Unknown User Name
Error: SNMP failure [1.3.6.1.4.1.9.9.215.1.1.5.0]: Unknown user name
This error occurs when the SNMP V3 username mentioned in the device profile under OOB
Management > Profiles > Device does not exist in the switch configuration.
Wrong Digest
Error: SNMP failure [1.3.6.1.4.1.9.9.215.1.1.5.0]: Wrong digest
This error occurs when the SNMP V3 Auth password or Auth type mentioned in the device profile under
OOB Management > Profiles > Device does not match with the one in the switch configuration.
Authorization Error
Error: SNMP failure [1.3.6.1.4.1.9.9.215.1.1.5.0]: Authorization error
This error occurs when the SNMP V3 Auth/Priv is not setup in the device profile under OOB
Management > Profiles > Device, while the username in the switch configuration has been setup with
the Auth/Priv security level.
Unsupported Security Level
Error: SNMP failure [1.3.6.1.4.1.9.9.215.1.1.5.0]: Unsupported Security Level
This error occurs when the SNMP V3 Auth/Priv is setup in the device profile under OOB
Management > Profiles > Device, while the username in the switch configuration is not using any
Auth/Priv security level.
No Access
Error: SNMP failure [1.3.6.1.4.1.9.9.215.1.1.5.0]: No access
This occurs when SNMP V3 user is not properly configured.
While creating a SNMP V3 user on the switch, the commands must be executed in the right order. The
following order is recommended:
1. Create SNMP View
2. Create SNMP Group