User guide

EN Control panel error messages 41
Fax Busy.
Redial Pending
The fax line to which you were
sending a fax was busy. The
product automatically redials the
busy number. (See “Changing
how the product redials” in the
User Guide on the product CD.)
Allow the product to retry sending
the fax.
Call the recipient to ensure that
the fax machine is on and ready.
Check that you are dialing the
correct fax number.
Unplug the product telephone
cord from the wall, plug in a
telephone, and try making a call.
Plug the product phone cord into
a jack for another phone line.
See chapter 6,
“Troubleshooting.”
Fax Memory Full
Canceling Recv
During the fax transmission, the
product ran out of memory. Only
the pages that fit into memory will
be printed.
Print all of the faxes and have the
sender resend the fax. Cancel all
fax jobs or clear the faxes from
memory (see “Clearing faxes
from memory” in the User Guide
on the product CD).
Fax Memory Full
Canceling Send
During the fax job, the memory
filled. All pages of the fax have to
be in memory for a fax job to
work correctly. Only the pages
that fit into memory were sent.
Print all received faxes or wait
until all pending faxes are sent.
Cancel all fax jobs or clear the
faxes from memory (see
“Clearing faxes from memory” in
the User Guide on the product
CD).
Fax Recv Error
An error occurred while trying to
receive a fax.
Ask the sender to resend the fax.
Try faxing back to sender or
another fax machine.
Check that the telephone cord is
securely connected by
unplugging and replugging the
cord.
Check for a dial tone on the
phone line by pressing
fax/send.
Make sure the phone is working
by disconnecting the product,
plugging in a telephone to the
phone line, and making a voice
call.
Connect the product to a different
phone line.
Table 10. Control panel error messages (continued)
Message Cause Solution