User guide

EN Control panel error messages 39
51 Laser Error
The product has experienced an
internal hardware error.
Disconnect the power cable from
the product, wait at least 30
seconds, then reconnect the
power cable and wait for the
product to initialize. Try another
power source. If the message
does not clear, see chapter 6,
“Troubleshooting.”
52 Scanner Error
The product has experienced an
internal code error.
Disconnect the power cable from
the product, wait at least 30
seconds, then reconnect the
power cable and wait for the
product to initialize. Try another
power source. If the message
does not clear, see chapter 6,
“Troubleshooting.”
79 Error
PowerOff>PowerOn
The product has experienced an
internal hardware error.
Disconnect the power cable from
the product, wait at least 30
seconds, then reconnect the
power cable and wait for the
product to initialize. If the
message does not clear, see
chapter 6, “Troubleshooting.”
ADF Door Open
The ADF door is open or a
sensor is malfunctioning.
Make sure the ADF door is
closed. If the message persists,
disconnect the power cable from
the product, wait at least 30
seconds, then reconnect the
power cable and wait for the
product to initialize. Try another
power source. If the message
does not clear, see chapter 6,
“Troubleshooting.”
Canceled Copy.
Clear Document
The cancel key was pressed to
cancel the current job while
pages were feeding from the
document feeder. The cancel
process will not automatically
clear the document feeder.
Pull the document release door
open, remove the jammed item,
and close the door. Then, clear
the items in the document feeder
tray and start over.
Canceled Scan.
Clear Document
The cancel key was pressed to
cancel the current job while
pages were feeding from the
document feeder. The cancel
process will not automatically
clear the document feeder.
Pull the document release door
open, remove the jammed item,
and close the door. Then, clear
the items in the document feeder
tray and start over.
Table 10. Control panel error messages (continued)
Message Cause Solution