User guide

EN Errors 189
Toner specks
appear on the
printed page.
.
The media you are using does not meet
HP’s specifications (for example, it is too
moist or too rough).
Make sure that the media meets
specifications detailed in the
Print Media
Guide
for the HP LaserJet family.
The print path needs to be cleaned. Clean the print path. (See “Cleaning the
print path” on page 59.)
Characters
are only
partially
printed (also
referred to as
dropouts).
A single sheet of paper is defective. Try reprinting the job.
The print density needs to be adjusted. Adjust the print density from the device
configuration utility.
The moisture content of the paper is
inconsistent, or the paper has moist or
wet spots on the surface.
Make sure that the media meets HP’s
specifications.
The paper was damaged by inconsistent
manufacturing processes.
Make sure that the media meets
specifications detailed in the
Print Media
Guide
for the HP LaserJet family.
A draft mode or economy mode is
selected in the software.
Try the normal or best setting.
The print cartridge is defective. Replace the print cartridge.
Vertical lines
appear on the
printed page.
The priority input tray is not in place. Adjust the priority input tray.
The photosensitive drum inside the print
cartridge is scratched.
Replace the print cartridge.
The fuser is damaged or has an
obstruction.
Replace the fuser.
Table 18. Solving print image-quality problems (continued)
Problem Cause Solution