User guide

182 Chapter 6 - Troubleshooting EN
Memory Low.1
Copy.
Press [Cancel]
The product completed making
one copy. The remaining copies
have been canceled because of
low product memory.
Press
cancel to clear the error.
Use the HP LaserJet Director to make
multiple copies of large documents, or
break the job into smaller jobs containing
fewer pages.
Memory Low
Only 1 Copy Made
The product does not have
enough memory to complete the
collated copy job.
Continue completing the collated copy
job.
No Dial Tone.
The product could not detect a
dial tone.
Unplug the telephone cord from both the
product and the wall and replug the cord.
Unplug the product telephone cord from
the wall, plug in a telephone, and try
making a call.
Plug the product phone cord into a jack
for another phone line.
See “Changing the detect dial tone
setting” in the User Guide on the product
CD.
If the error persists, replace the LIU.
If, after replacing the LIU, the error
persists, replace the formatter.
No Document Sent
The fax forwarding setting is on
and the product was
unsuccessful at receiving a fax
because of low memory or some
other reason. The product
deleted the partially received fax
data and did not attempt to
forward it.
Print the faxes in memory and have the
sender resend the missing page(s) of the
document.
No Fax Answer.
Canceled Send
Attempts to redial a fax number
failed or the “Redial on no
answer” option was turned off.
Call the recipient to ensure that the fax
machine is on and ready. Check that you
are dialing the correct fax number. Check
that the redial option is enabled. Unplug
the telephone cord from both the product
and the wall and replug the cord. Unplug
the product telephone cord from the wall,
plug in a telephone, and try making a
call. Plug the product phone cord into a
jack for another phone line.
If the error persists, check the flat flexible
cable between the LIU and the formatter.
Reseat or replace the cable.
If the error persists, replace the LIU.
Table 16. Alert and warning messages (continued)
Message Possible causes Solutions