User Guide
© Copyright 2018 HP Development Company, L.P. HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
About This Guide This guide provides information on monitor features, setting up the monitor, using the software and technical specifications. WARNING! Indicates a hazardous situation that, if not avoided, could result in bodily harm or loss of life. CAUTION: Indicates a hazardous situation that, if not avoided, could result in damage to equipment or loss of information. IMPORTANT: Indicates information considered important but not hazard-related (for example, messages related to property damage).
iv About This Guide
Table of contents 1 Getting Started ............................................................................................................................................. 1 Important safety information ............................................................................................................................... 1 Product features and components ........................................................................................................................ 2 Features .........
4 Maintaining the monitor .............................................................................................................................. 20 Maintenance guidelines ....................................................................................................................................... 20 Cleaning the monitor ......................................................................................................................... 20 Shipping the monitor ...........................
1 Getting Started Important safety information A power cord is included with the monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information on the correct power cord set to use with the monitor, refer to the Product Notices provided in your documentation kit. WARNING! To reduce the risk of electric shock or damage to the equipment: • Plug the power cord into an AC outlet that is easily accessible at all times.
Product features and components Features The monitor features include the following: ● 68.6 cm (27.
Front panel controls Control Function Function buttons (1–4) Use these buttons to navigate through the OSD based on the indicators next to the buttons that are activated while the OSD is open. NOTE: To activate the Function buttons, press any of the buttons so that the button labels appear on the right side of the screen and the button LEDs are lit. 1 Menu button Opens the OSD menu, selects a menu item from the OSD, or closes the OSD menu.
Rear and side components Component Function 1 Turns on or off all power to the monitor. Master power switch NOTE: Putting the switch in the Off position will yield the lowest power state for the monitor when not in use. 2 Power connector Connects a power cord. 3 VESA release button Releases the stand from the monitor. 4 HDMI port Connects an HDMI cable to the source device. 5 Mini DisplayPort port Connects a Mini DisplayPort cable to the source device.
Setting up the monitor Use caution when setting up the monitor To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure on the panel may cause nonuniformity of color or disorientation of the liquid crystals. If this occurs, the screen will not recover to its normal condition. If installing a stand, position the monitor facedown on a flat surface covered with protective sheet foam or a nonabrasive cloth.
Connecting the cables NOTE: The monitor ships with select cables. Not all cables shown in this section are included with the monitor. 1. Place the monitor in a convenient, well-ventilated location near the computer. 2. Connect a video cable. NOTE: The monitor will automatically determine which inputs have valid video signals. The inputs can be selected through the OSD by pressing the Menu button and selecting Input Control.
● Connect one end of a Mini DisplayPort cable to the Mini DisplayPort port on the rear of the monitor and the other end to the DisplayPort port on the source device. NOTE: Depending on your DisplayPort cable connection, either the DisplayPort or Mini DisplayPort input video connection is disabled between the monitor and connected host device after the system exits from the Sleep state or if the input signal is lost.
● For a USB Hub: Connect the Type-C end of a USB cable to a USB Type-C port on the monitor and the other end to a USB Type-A port on the source device. ● For DisplayPort Alt-mode: Connect the Type-C end of a USB cable to a USB Type-C port on the monitor and the other end to a USB Type-C port on the source device. NOTE: To set the video input source to USB-C, press the Menu button on the monitor’s rear panel, select Input Control, and then select USB-C Configuration.
4. Connect one end of the power cord to a grounded AC outlet, and then connect the other end to the monitor. WARNING! To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) AC outlet that is easily accessible at all times. Disconnect power from the equipment by unplugging the power cord from the AC outlet.
Adjusting the monitor 10 1. Tilt the monitor head forward or backward to set it to a comfortable eye level. 2. Adjust the monitor’s height to a comfortable position for your individual workstation. The monitor’s top bezel edge should not exceed a height that is parallel to your eye height. A monitor that is positioned low and reclined may be more comfortable for users with corrective lenses. The monitor should be repositioned as you adjust your working posture throughout the work day.
3. Swivel the monitor head to the left or right for the best viewing angle. 4. You can pivot the monitor from landscape to portrait orientation viewing to adapt to your application. a. Adjust the monitor to full height position and tilt the monitor back to full tilt position (1). b. Pivot the monitor clockwise or counterclockwise 90° from landscape to portrait orientation (2).
Turning on the monitor 1. Set the master power switch on the rear of the monitor to the On position (for more information, see Rear and side components on page 4). 2. Press the power button to turn it on. IMPORTANT: Burn-in image damage may occur on monitors that display the same static image on screen for two or more hours.
Mounting the monitor The monitor panel can be attached to a wall, swing arm, or other mounting fixture. NOTE: This apparatus is intended to be supported by UL– or CSA–Listed wall-mount bracket. CAUTION: This monitor supports the VESA industry-standard 100 mm mounting holes. To attach a thirdparty mounting solution to the monitor, four 4 mm, 0.7 pitch, and 10 mm–long screws are required. Longer screws may damage the monitor.
Attaching the monitor to a mounting device 1. Remove the monitor stand. Refer to Removing the monitor stand on page 13. 2. Remove the four screws from the VESA holes located on the rear of the monitor head. 3. Use the four screws removed from the VESA holes on rear of the monitor head to attach the mounting device to the monitor. IMPORTANT: Follow the mounting device manufacturer’s instructions when mounting the monitor to a wall or swing arm.
2 Using the monitor Software and utilities You can download and install the following files from http://www.hp.com/support. ● INF (Information) file ● ICM (Image Color Matching) files (one for each calibrated color space) ● HP Display Assistant–adjusts the monitor settings and enables theft deterrence features The Information file The INF file defines monitor resources used by Windows® operating systems to ensure monitor compatibility with the computer’s graphics adapter.
Main Menu Description Color Control Selects and adjusts the screen color. Input Control Selects the video input signal. Image Control Adjusts the screen image. PIP Control Selects and adjusts the PIP image. Power Control Adjusts the power settings. Menu Control Adjusts the OSD controls. Management Adjusts the DDC/CI settings and returns all OSD menu settings to the factory default settings. Information Selects and displays important information about the monitor.
● Low Blue Light: TUV certified. Reduces blue light for improved eye comfort ● Reading: Optimizes blue light and brightness for indoor viewing ● Night: Adjusts to the lowest blue light and reduces the impact on sleep 3. Select Save and Return to save your setting and close the menu. Select Cancel if you don’t want to save the setting. 4. Select Exit from the Main menu. WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide.
3 Support and troubleshooting Solving common problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible Cause Solution Screen is blank or video is flashing. Power cord is disconnected. Connect the power cord. Monitor is turned off. Press the rear panel power button. NOTE: If pressing the power button has no effect, press and hold the power button for 10 seconds to disable the Power Button Lockout feature.
Contacting support To resolve a hardware or software problem, go to http://www.hp.com/support. Use this site to get more information about your product, including links to discussion forums and instructions on troubleshooting. You can also find information on how to contact HP and open a support case. Preparing to call technical support If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support.
4 Maintaining the monitor Maintenance guidelines To enhance the performance and extend the life of the monitor: ● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
A Technical specifications NOTE: All specifications represent the typical specifications provided by HP's component manufacturers; actual performance may vary either higher or lower. For the latest specifications or additional specifications on this product, go to http://www.hp.com/go/ quickspecs/ and search for your specific monitor model to find the model-specific QuickSpecs. Display 68.6 cm wide screen Type IPS Viewable image size 68.6 cm diagonal Tilt -5° to 20° 27.0 in wide screen 27.
Typical settings 70 W Sleep <0.5 W Off <0.3 W Input terminal One DisplayPort port, one Mini DisplayPort port, one HDMI port, one analog audio-out jack, three USB 3.0 Type-A ports, one USB Type-C port (downstream) Preset display resolutions The display resolutions listed below are the most commonly used modes and are set as factory defaults. This monitor automatically recognizes these preset modes and they will appear properly sized and centered on the screen.
Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz) 1 480i 720 × 480 15.734 59.94 2 480p 720 × 480 31.469 59.94 3 720p60 1280 × 720 45.000 60.00 4 1080i60 1920 × 1080 33.750 60.00 5 576i 720 × 576 15.625 50.00 6 576p 720 × 576 31.250 50.00 7 720p50 1280 × 720 37.500 50.00 8 1080i50 1920 × 1080 28.125 50.00 9 1080p60 1920 x 1080 67.500 60.00 10 1080p50 1920 x 1080 56.250 50.00 Energy saver feature The monitor supports a reduced power state.
B Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies.
