User Guide
o Wait until the hard drive activity light on the computer is not lit and then press
and hold the Power button on the computer case until the computer turns off.
o Wait 5 seconds and then turn on the computer by pressing the Power button
again.
o Click Start, then click Control Panel.
o Double-click Power Options.
o Select the Always on power scheme and set it to Never.
o Click the Hibernate tab and remove the checkmark from Enable hibernate
support.
Use the computer with the power settings turned off to see if the monitor works.
HP Flat Panel Monitors - Content Protection Messages
Interrupt Viewing of High Definition TV or Movies
This document pertains to HP Flat Panel monitors that support HDCP.
When playing high-definition TV or movies, an error message about protected content displays. The
following list shows some of the messages that can appear:
This content is protected. The content is not allowed to play in current display mode.
Stop. Your display environment does not support protected content playback.
This program includes content protection that restricts viewing...
HDMI HDCP Key - Authentication failed.
The HD content protection of your display has been compromised.
This movie cannot be played because a display that is not authorized to play protected movies is
connected.
These types of messages occur because of HDCP. High-bandwidth Digital Content Protection (HDCP) - a
method that is used to protect high-definition content from being copied as it passes from the computer
to the monitor or HD TV. Almost all commercial Blu-ray and HD DVD movies are protected by HDCP
when played.
To resolve this problem, make sure all of the following conditions are met:
The video cable is capable of using HDCP (HDMI or DVI).
When viewing from a computer, the display resolution is not set beyond 1920 x 1200.
Another monitor or TV is not connected to the same device (computer, movie player, or game
console).
If your video system meets these requirements and your monitor is capable of using Auto-pivot, then
use the following steps to fix this issue:
1. Open a Web browser and go to HP Software & Driver Downloads page.
2. Enter the model number of your HP or Compaq monitor into the field provided, for example,
w2207h or w2408h.