User Guide

1. Wait until the hard drive activity light on the computer is not lit and then press
and hold the Power button on the computer case until the computer turns off.
2. Wait 5 seconds and then turn on the computer by pressing the power button
again.
3. Click Start , Control Panel, System and Security, and then click Power Options.
4. Click Change plan settings for the currently selected plan.
5. Change the settings to Never.
6. Click Save changes to accept the changes, and then restart the computer.
o
Windows Vista
1. Wait until the hard drive activity light on the computer is not lit and then press
and hold the Power button on the computer case until the computer turns off.
2. Wait 5 seconds and then turn on the computer by pressing the power button
again.
3. Click Start , Control Panel, System and Maintenance, and then click Power
Options.
4. Click Change plan settings for the currently selected plan.
5. Change the settings to Never.
6. Click Save changes to accept the changes, and then restart the computer.
o
Windows XP
1. Wait until the hard drive activity light on the computer is not lit and then press
and hold the Power button on the computer case until the computer turns off.
2. Wait 5 seconds and then turn on the computer by pressing the Power button
again.
3. Click Start, then click Control Panel.
4. Double-click Power Options.
5. Select the Always on power scheme and set it to Never.
6. Click the Hibernate tab and remove the checkmark from Enable hibernate
support.
5. Use the computer with the power settings turned off to see if the message continues.
If the message no longer opens and you are able to view Windows, the problem is related to
suspend mode. Most likely the computer is unable to return from a suspended state. If you want
to continue using suspend mode on the computer, you will need to troubleshoot the computer
for suspend mode problems.