User Guide

1. Use the buttons on the front of the display to open the on-screen menu, and select Factory
Reset or Default.
If you need help using the on-screen menu, see the manual for your display.
2. Unplug the video cable between the computer and the display and check the ends for bent or
broken pins. If any pins are damaged, replace the cable. Otherwise, securely connect the cable
between the computer and the display.
3. If the display has more than one type of connection available such as VGA, DVI, or HDMI, try a
different type of connection.
4. If possible, connect the display to another computer. If the lines appear when the display is
connected to the second computer, the display might be damaged or defective.
If the lines disappear when the display is connected to another computer, connect the display to
the original computer and continue to the next step to update the video drivers.
5. If you have an HP computer, update your video drivers from the HP website.
Otherwise, you can get the latest updated video drivers from the video hardware
manufacturer's website. The following list shows some of the video hardware websites:
o Check for NVIDIA video driver updates at NVIDIA (in English).
o Check for AMD video driver updates at AMD (in English).
o Check for S3 video driver updates at S3 Graphics (in English).
o Check for Intel video support and downloads, Intel Downloads (in English).