User Manual

Printer warning or error status
NOTE:
The HP Smart app provides detailed information for printer warnings and errors. Open the app and
check the printer status, and then follow the onscreen instructions to x the issue. Then check the following
for additional assistance if needed.
●
Wireless connection errors
●
Paper error status
●
Ink error status
●
Error Codes on control panel
Wireless connection errors
Light behavior Cause and Solution
The large light bar pulses blue from the middle to the edges, repeating.
Between each cycle, there is an amber ash on the large light bar.
There is an Auto Wireless Connect (AWC) error.
● If it occurs during the AWC setup mode, for the more instructions,
see Connect using the HP Smart app on page 26.
● If it occurs after the connection has been completed successfully,
for troubleshooting the issue, see Network and connection issues
on page 96.
The large light bar glows purple at the outside edges and ashes amber
in the center.
There is a wireless connection error during the Wi-Fi Protected Setup
(WPS) mode.
● For more information on how to connect the printer, see Connect
your printer to a wireless network using Wi-Fi Protected Setup
(WPS) on page 27.
● For more information on how to troubleshoot the issue, see
Network and connection issues on page 96.
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