User's Manual

8 Maintenance ............................................................................................................................................... 55
Improving performance ....................................................................................................................................... 55
Using Disk Defragmenter .................................................................................................................. 55
Using Disk Cleanup ............................................................................................................................ 55
Using HP 3D DriveGuard (select products only) ................................................................................ 55
Identifying HP 3D DriveGuard status .............................................................................. 56
Updating programs and drivers .......................................................................................................................... 56
Cleaning your computer ...................................................................................................................................... 56
Using HP Easy Clean (select products only) ...................................................................................... 56
Removing dirt and debris from non-HP Easy Clean computers ....................................................... 57
Caring for wood veneer (select products only) ................................................................................. 57
Traveling with or shipping your computer .......................................................................................................... 58
9 Backing up, restoring, and recovering ........................................................................................................... 59
Backing up information and creating recovery media ........................................................................................ 59
Using Windows tools ......................................................................................................................... 59
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..... 59
Restoring and recovery ........................................................................................................................................ 60
Restoring, resetting, and refreshing using Windows tools .............................................................. 60
Recovering using HP Recovery media ............................................................................................... 60
Changing the computer boot order ................................................................................................... 60
Using HP Sure Recover (select products only) .................................................................................. 61
10 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................ 62
Using Computer Setup ......................................................................................................................................... 62
Starting Computer Setup .................................................................................................................. 62
Navigating and selecting in Computer Setup ................................................................................... 62
Restoring factory settings in Computer Setup ................................................................................. 62
Updating the BIOS ............................................................................................................................. 63
Determining the BIOS version ......................................................................................... 63
Downloading a BIOS update ........................................................................................... 63
Changing the boot order using the f9 prompt .................................................................................. 64
TPM BIOS settings (select products only) ........................................................................................................... 64
Using HP Sure Start (select products only) ......................................................................................................... 65
11 Using HP PC Hardware Diagnostics .............................................................................................................. 66
Using HP PC Hardware Diagnostics Windows (select products only) ................................................................. 66
Downloading HP PC Hardware Diagnostics Windows ....................................................................... 66
Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 67
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