User's Manual

Get help in this guide
This section contains the following topics:
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Jams and paper-feed issues
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Printing issues
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Copy and scan issues
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Fax issues
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Network and connection issues
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Printer hardware issues
Jams and paper-feed issues
What do you want to do?
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Clear a paper jam
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Clear a print carriage jam
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Learn how to avoid paper jams
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Solve paper-feed problems
Clear a paper jam
Paper jams can occur in several locations inside the printer.
CAUTION: To prevent possible damage to the printhead, clear paper jams as soon as possible.
To clear a paper jam from Tray 1
1. Pull Tray 1 out of the printer completely.
ENWW Get help in this guide 157