User Guide
© Copyright 2017 HP Development Company, L.P. HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
About This Guide This guide provides information on monitor features, setting up the monitor, and technical specifications. WARNING! Indicates a hazardous situation that, if not avoided, could result in death or serious injury. CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury. IMPORTANT: Indicates information considered important but not hazard-related (for example, messages related to property damage).
iv About This Guide
Table of contents 1 Getting started ............................................................................................................................................. 1 Important safety information ............................................................................................................................... 1 Product features and components ........................................................................................................................ 2 Features .........
Preparing to call technical support ..................................................................................................................... 22 Locating the serial number and product number ............................................................................................... 22 4 Maintaining the monitor .............................................................................................................................. 23 Maintenance guidelines ...............................
1 Getting started Important safety information An AC power adapter and cord may be included with the monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information on the correct power cord set to use with the monitor, refer to the Product Notices provided on the optical disc or in your documentation kit.
Product features and components Features This guide describes features of the following monitors: ● 54.6 cm (21.5-inch) diagonal viewable screen area with 1920 × 1080 resolution, plus full-screen support for lower resolutions ● 58.4 cm (23-inch) diagonal viewable screen area with 1920 × 1080 resolution, plus full-screen support for lower resolutions ● 60.5 cm (23.8-inch) diagonal viewable screen area with 1920 × 1080 resolution, plus full-screen support for lower resolutions ● 61.
Rear and side components Component Description (1) Power button Turns the monitor on or off. (2) Back/Exit button If the OSD is open, press to go back or exit the OSD. If the OSD menu is closed, press to switch to the next active input. (3) Plus button If the OSD menu is open, press to navigate forward through the OSD menu and increase adjustment levels. If the OSD menu is closed, press to open the Viewing Modes menu.
Setting up the monitor Installing the monitor stand IMPORTANT: Do not touch the surface of the LCD panel. Pressure on the panel may cause nonuniformity of color or disorientation of the liquid crystals. If this occurs, the screen will not recover to its normal condition. 4 1. Position the monitor facedown on a flat surface covered by a soft clean cloth. 2. Slide the tabs on the top of the stand’s mounting bracket into the slots on the display head (1), and then press the bottom of the bracket down (2).
Connecting the cables NOTE: The monitor ships with select cables. Not all cables shown in this section are included with the monitor. 1. Place the monitor in a convenient, well-ventilated location near the computer. 2. Before connecting the cables, route the cables through the cable routing hole in the center of the stand. 3. Connect a video cable. NOTE: The monitor automatically determines which inputs have valid video signals.
6 ● Connect one end of an HDMI cable to the HDMI port on the rear of the monitor and the other end to the HDMI port on the source device. ● Connect one end of a VGA cable to the VGA port on the rear of the monitor and the other end to the VGA port on the source device.
4. Connect the Type-B connector of the USB upstream cable to the USB upstream port on the rear of the monitor. Then connect the cable’s Type-A connector to a USB downstream port on the source device. 5. Connect one end of the power cord to the power connector on the rear of the monitor and the other end to a grounded AC outlet. WARNING! To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Connecting USB devices The rear of the monitor provides one USB Type-B upstream port. There are two USB Type-A downstream ports on the side of the monitor. NOTE: You must connect the USB upstream cable from the source device to the monitor to enable the USB downstream ports on the monitor.
Adjusting the monitor 1. Tilt the display head forward or backward to set it to a comfortable eye level. 2. Swivel the display head to the left or right for the best viewing angle.
3. Adjust the display head up or down to set it to a comfortable eye level. 4. You can pivot the monitor from landscape to portrait orientation viewing to adapt to your application. a. Adjust the monitor to full height position and tilt the monitor back to full tilt position (1). b. Pivot the monitor clockwise 90° or counterclockwise 90° from landscape to portrait orientation (2).
Turning on the monitor 1. Set the master power switch on the rear of the monitor to the On position. 2. Press the power button on the computer to turn it on. 3. Press the power button on the bottom of the monitor to turn it on. IMPORTANT: Burn-in image damage may occur on monitors that display the same static image on the screen for 12 or more consecutive hours of nonuse.
Removing the monitor stand You can remove the display head from the stand to install the display head on a wall, a swing arm, or other mounting fixture. IMPORTANT: Before beginning to disassemble the monitor, be sure the monitor is turned off and all cables are disconnected. 1. Disconnect and remove all cables from the monitor. 2. Position the monitor facedown on a flat surface covered by a soft clean cloth. 3.
2. To attach the display head to a swing arm or other mounting device, insert four mounting screws through the holes on the mounting device and into the VESA screw holes on the display head. IMPORTANT: Follow the mounting device manufacturer’s instructions when mounting the monitor to a wall or swing arm. Installing a security cable You can secure the monitor to a fixed object with an optional security cable available from HP.
2 Using the monitor Software and utilities The optical disc, if one is included with the monitor, contains the following files you can install on the computer. If you do not have an optical drive, you can download the files from http://www.hp.com/support.
Downloading from the web If you do not have a computer or source device with an optical drive, you can download the latest versions of INF and ICM files from the HP monitors support website. 1. Go to http://www.hp.com/support. 2. Select Get software and drivers. 3. Follow the on-screen instructions to select your monitor and download the software. Using the on-screen display (OSD) menu Use the on-screen display (OSD) menu to adjust the screen image based on your viewing preferences.
Assigning the Function buttons Pressing one of the four OSD bezel buttons activates the buttons and displays icons above the buttons. The default button icons and functions are shown below. Button Function 1 Menu Opens the OSD main menu. 2 Color Control Opens the Color menu. (Function button 3 - assignable) 3 Viewing Modes Opens the Viewing Modes menu. (Function button 2 - assignable) 4 Next Active Input Switches the monitor's input source to the next active input.
Selecting a faster response time 1. Press the Menu button to open the OSD. 2. Select Image Control and then select Response Time. 3. Select one of the following levels from the Response Time menu: Level 1 (Default) Level 2 (Fast) Level 3 Level 4 Level 5 (Fastest) NOTE: The default response time is 14.0 ms. The response time can be adjusted to as fast as 5.4 ms in the display menu.
Using Auto-Sleep Mode The monitor supports an OSD (on-screen display) menu option called Auto-Sleep Mode that allows you to enable or disable a reduced power state for the monitor. When Auto-Sleep Mode is enabled (enabled by default), the monitor will enter a reduced power state when the host computer signals low power mode (absence of either horizontal or vertical sync signal).
3 Support and troubleshooting Solving common problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible Cause Solution Screen is blank or video is flashing. Power cord is disconnected. Connect the monitor power cord. Monitor is off. Set the master power switch to the On position. Press the monitor power button.
Using the auto-adjustment function (analog input) When you first set up the monitor, conduct a factory reset of the computer, or change the resolution of the monitor, the auto-adjustment feature automatically engages and attempts to optimize your screen for you. You may also optimize the screen performance for the VGA (analog) input at any time by using the AutoAdjustment setting in the OSD and the auto-adjustment pattern software utility on the optical disc provided (select products only).
Optimizing image performance (analog input) Two controls in the on-screen display can be adjusted to improve image performance: Clock and Phase (available in the OSD menu). NOTE: The Clock and Phase controls are adjustable only when using an analog (VGA) input. These controls are not adjustable for digital inputs. The Clock must first be set correctly since the Phase settings are dependent on the main Clock setting.
2. Press the OSD buttons on the monitor to properly adjust the position of the image in the display area of the monitor. The Horizontal Position shifts the image left or right; the Vertical Position shifts the image up and down. Contacting support To resolve a hardware or software problem, go to http://www.hp.com/support. Use this site to get more information about your product, including links to discussion forums and instructions on troubleshooting.
4 Maintaining the monitor Maintenance guidelines To enhance the performance and extend the life of the monitor: ● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
A Technical specifications NOTE: All specifications represent the typical specifications provided by HP's component manufacturers; actual performance may vary either higher or lower. For the latest specifications or additional specifications on this product, go to http://www.hp.com/go/ quickspecs/ and search for your specific monitor model to find the model-specific QuickSpecs. 61.1 cm/24-inch model Specification Measurement Display 61.1 cm wide screen Type IPS LCD Viewable image size 61.
60.5 cm/23.8-inch model Specification Measurement Display 60.5 cm wide screen Type IPS LCD Viewable image size 60.5 cm diagonal 23.8-inch diagonal Maximum weight (unpacked) 5.6 kg 12.4 lb Height 46.3 cm 18.22 inches Depth 20.5 cm 8.07 inches Width 53.88 cm 21.2 inches Maximum graphic resolution 1920 × 1080 @ 75 Hz Optimum graphic resolution 1920 × 1080 @ 60 Hz 23.
Specification Measurement Operating temperature 5°C to 35°C 41°F to 95°F Storage temperature -20°C to 60°C -4°F to 140°F Operating humidity 20% to 80% RH (non-condensing) Non-operating humidity 5% to 95% RH (non-condensing) Power source 100–240 V ac 50/60 Hz Input terminal One DisplayPort port, one HDMI port, and one VGA port 54.6 cm/21.5-inch model Specification Measurement Display 54.6 cm wide screen Type IPS LCD Viewable image size 54.6 cm diagonal 21.
61.1 cm/24-inch model IMPORTANT: The monitor can support up to 75 Hz refresh for some video modes. However, the video card of the connected source device must be capable of supporting 75 Hz. The preferred mode is 1920 x 1200 @ 60 Hz.
Entering user modes Under the following conditions, the video controller signal may occasionally call for a mode that is not preset: ● You are not using a standard graphics adapter. ● You are not using a preset mode. It this occurs, you may need to readjust the parameters of the monitor screen by using the on-screen display. Your changes can be made to any or all of these modes and saved in memory.
B Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies.
