User Guide
© 2017 HP Development Company, L.P. HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
About This Guide This guide provides information on monitor features, setting up the monitor, using the software and technical specifications. WARNING! Indicates a hazardous situation that, if not avoided, could result in death or serious injury. CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury. IMPORTANT: Indicates information considered important but not hazard-related (for example, messages related to property damage).
iv About This Guide
Table of contents 1 Getting Started ............................................................................................................................................. 1 Important safety information ............................................................................................................................... 1 Product features and components ........................................................................................................................ 2 Features .........
Shipping the monitor ......................................................................................................................... 18 Appendix A Technical specifications ................................................................................................................ 19 Preset display resolutions ................................................................................................................................... 20 Entering user modes ................................
1 Getting Started Important safety information A power cord is included with the monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information on the correct power cord set to use with the monitor, refer to the Product Notices provided in your documentation kit. WARNING! To reduce the risk of electric shock or damage to the equipment: • Plug the power cord into an AC outlet that is easily accessible at all times.
Product features and components Features This product is an AMD FreeSync-qualified monitor, which allows you to enjoy PC gaming with smooth, responsive, tear-free performance whenever a picture changes on the screen. The external source connected to your display must have the FreeSync driver installed. AMD FreeSync technology is designed to eliminate stuttering and tearing in games and videos by locking a monitor’s refresh rate to the frame rate of the graphics card.
Rear components Component Function 1 Menu button Press to open the OSD menu, select a menu item from the OSD, or close the OSD menu. 2 Plus button If the OSD menu is open, press to navigate forward through the OSD menu and increase adjustment levels. If the OSD menu is closed, press to open the audio menu. 3 Minus button If the OSD menu is open, press to navigate backward through the OSD menu and decrease adjustment levels.
Setting up the monitor Use caution when setting up the monitor To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure on the panel may cause nonuniformity of color or disorientation of the liquid crystals. If this occurs, the screen will not recover to its normal condition. If installing a stand, position the monitor facedown on a flat surface covered with a protective sheet foam or nonabrasive cloth. This prevents the screen from getting scratched, defaced, or broken.
Connecting the cables NOTE: The monitor ships with select cables. Not all cables shown in this section are included with the monitor. 1. Place the monitor in a convenient, well-ventilated location near the computer. 2. Connect a video cable. NOTE: The monitor will automatically determine which inputs have valid video signals. The inputs can be selected by pressing the Minus button on the back panel or through the on-screen display by pressing the Menu button and selecting Input Control.
3. Connect one end of the power cord to the AC adapter (1) and the other end to a grounded electrical outlet (2), Then connect the AC adapter to the monitor (3). WARNING! To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
Turning on the monitor 1. Press the Power button on the source device to turn it on. 2. Press the Power button on the back of the monitor to turn it on. CAUTION: Burn-in image damage may occur on monitors that display the same static image on screen for 12 or more consecutive hours of nonuse. To avoid burn-in image damage on the monitor screen, you should always activate a screen saver application or turn off the monitor when it is not in use for a prolonged period of time.
Mounting the monitor The monitor head can be attached to a wall, swing arm, or other mounting fixture. NOTE: This apparatus is intended to be supported by a UL or CSA Listed wall mount bracket. CAUTION: This monitor supports the VESA industry-standard 100 mm mounting holes. To attach a thirdparty mounting solution to the monitor, four 4 mm, 0.7 pitch, 10 mm–long screws are required. Longer screws may damage the monitor.
Attaching the VESA mounting bracket A VESA mounting bracket is included with the monitor for use when attaching the monitor head to a wall, swing arm, or other mounting fixture. 1. Remove the monitor stand. Refer to Removing the monitor stand on page 8. 2. Insert the tab at the bottom of the VESA bracket into the slot on the back of the monitor head until the bracket clicks into place. 3.
Installing a security cable You can secure the monitor to a fixed object with an optional security cable available from HP.
2 Using the monitor Software and utilities You can download and install the following files to your computer from www.hp.com/support. ● INF (Information) file ● ICM (Image Color Matching) files (one for each calibrated color space) ● My Display software The Information file The INF file defines monitor resources used by Windows® operating systems to ensure monitor compatibility with the computer’s graphics adapter.
Using the on-screen display (OSD) menu Use the OSD menu to adjust the monitor screen image based on your preferences. You can access and make adjustments in the OSD using the buttons on the rear of the monitor. To access the OSD menu and make adjustments, do the following: 1. If the monitor is not already on, press the Power button to turn on the monitor. 2. To access the OSD menu, press the Menu button on the back of the monitor. 3.
3. Select Save and Return to save your setting and close the Viewing Mode menu. Select Cancel if you don’t want to save the setting. 4. Select Exit from the Main menu. WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation, setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located on the Web at http://www.hp.com/ergo.
3 Support and troubleshooting Solving common problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible Cause Solution Screen is blank or video is flashing. Power cord is disconnected. Connect the power cord. Monitor is turned off. Press the Power button. NOTE: If pressing the Power button is ineffective, press and hold the Power button for 10 seconds to disable the Power Button Lockout feature.
Button lockouts Holding down the Power button or Menu button for ten seconds will lock out the functionality of the buttons. You can restore the functionality by holding the buttons down again for ten seconds. This functionality is only available when the display is powered on, displaying an active signal, and the OSD is not open. Contacting support For additional information on using your monitor, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions.
Locating the rating label The serial number and product number are located on a label on the bottom edge of the monitor. You may need these numbers when contacting HP about the monitor model.
4 Maintaining the monitor Maintenance guidelines To enhance the performance and extend the life of the monitor: ● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
Cleaning the monitor 1. Turn off the monitor and unplug the power cord from the back of the unit. 2. Dust the monitor by wiping the screen and the cabinet with a soft, clean antistatic cloth. 3. For more difficult cleaning situations, use a 50/50 mix of water and Isopropyl alcohol. CAUTION: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface. Never spray the cleaner directly on the screen surface. It may run behind the bezel and damage the electronics.
A Technical specifications NOTE: All specifications represent the typical specifications provided by HP's component manufacturers; actual performance may vary either higher or lower. For the latest specifications or additional specifications on this product, go to http://www.hp.com/go/ quickspecs/ and search for your specific display model to find the model-specific QuickSpecs. Display 71.22 cm Type PLS Viewable image size 68.
Full power 39.8 W Typical settings 37.4 W Sleep <0.3 W Off <0.3 W Input terminal Two HDMI ports, one DisplayPort port Preset display resolutions The display resolutions listed below are the most commonly used modes and are set as factory defaults. This monitor automatically recognizes these preset modes and they will appear properly sized and centered on the screen. 20 Preset Pixel format Horz freq (kHz) Vert freq (Hz) 1 640 × 480 31.469 59.94 2 720 × 400 31.469 70.
8 1080i50 1920 × 1080 28.125 50 9 1080p60 1920 × 1080 67.5 60 10 1080p50 1920 × 1080 56.25 50 11 480p 640 × 480 31.469 60 Entering user modes The video controller signal may occasionally call for a mode that is not preset under the following circumstances: ● You are not using a standard graphics adapter. ● You are not using a preset mode. If this occurs, you may need to readjust the parameters of the monitor screen by using the on-screen display.
B Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies.
