User Guide
© 2017 HP Development Company, L.P. FreeSync and Radeon are trademarks of Advanced Micro Devices, Inc. HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. The information contained herein is subject to change without notice.
About This Guide This guide provides information on monitor features, setting up the monitor, using the software and technical specifications. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: TIP: Text set off in this manner provides important supplemental information.
iv About This Guide
Table of contents 1 Getting Started ............................................................................................................................................. 1 Important safety information ............................................................................................................................... 1 Product features and components ........................................................................................................................ 2 Features .........
4 Maintaining the monitor .............................................................................................................................. 18 Maintenance guidelines ....................................................................................................................................... 18 Cleaning the monitor ......................................................................................................................... 18 Shipping the monitor ...........................
1 Getting Started Important safety information A power cord is included with the monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information on the correct power cord set to use with the monitor, refer to the Product Notices provided on your optical disc, if one is included, or in your documentation kit.
Product features and components Features This product is an AMD FreeSync™–qualified monitor, which allows you to enjoy PC gaming with smooth, responsive, tear-free performance whenever a picture changes on the screen. The external source connected to your monitor must have the FreeSync driver installed. AMD FreeSync technology is designed to eliminate stuttering and tearing in games and videos by locking a monitor’s refresh rate to the frame rate of the graphics card.
Rear components NOTE: Depending on your model, the connector components will vary. Component Function 1 If the OSD menu is open, press to confirm selection. Menu/OK button If the OSD menu is closed, press to open the OSD menu. 2 3 4 Plus/Up/Next Input Port button If the OSD menu is open, press to navigate forward through the OSD menu and increase adjustment levels. Function 2 button assignable* If the OSD menu is closed, press to switch the monitor’s input source to the next active input.
Component Function NOTE: When a device is connected to a headphone jack, the speakers are disabled. 10 Security cable slot Attaches an optional security cable to the monitor. NOTE: * Buttons 2–4 are function buttons that can be changed from their default settings in the OSD menu to a different menu selection that you most commonly use and want to quickly access. See Assigning the Function buttons on page 14 for more information.
Setting up the monitor Attaching the monitor stand CAUTION: Do not touch the surface of the LCD panel. Pressure on the panel may cause nonuniformity of color or disorientation of the liquid crystals. If this occurs, the screen will not recover to its normal condition. TIP: Consider the placement of the monitor, because the bezel might cause interfering reflections from surrounding light and bright surfaces. 1. Position the monitor on a level surface with the bottom side up.
Connecting the cables NOTE: The monitor ships with select cables. Not all cables shown in this section are included with the monitor. 1. Place the monitor in a convenient, well-ventilated location near the computer. 2. Connect a video cable to the video input port. NOTE: The monitor automatically determines which inputs have valid video signals. The inputs can be selected by pressing the Menu button and selecting Input Control.
3. Connect one end of the power cord to the AC adapter (1), and the other end of the power cord to a grounded AC outlet (2). Then, connect the AC adapter to the monitor (3). WARNING! To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) AC outlet that is easily accessible at all times.
Turning on the monitor 1. Press the power button on the source device to turn it on. 2. Press the Power button on the rear of the monitor to turn it on. CAUTION: Burn-in image damage may occur on monitors that display the same static image on the screen for 12 consecutive hours of non-use. To avoid burn-in image damage on the monitor screen, you should always activate a screen saver application or turn off the monitor when it is not in use for a prolonged period of time.
Removing the monitor stand You can remove the monitor from the stand to mount the monitor on a wall, a swing arm, or other mounting fixture. CAUTION: Before beginning to disassemble the monitor, be sure the monitor is turned off and all cables are disconnected. 1. Position the monitor on a level surface with the bottom side up. CAUTION: The screen is fragile. Avoid touching or applying pressure to the screen; doing so can cause damage. Do not lay the monitor facedown when reinstalling the stand.
Attaching the VESA mounting bracket A VESA mounting bracket is included with the monitor for use when attaching the monitor panel to a wall, swing arm, or other mounting fixture. 10 1. Remove the monitor from the stand. Refer to Removing the monitor stand on page 9. 2. Attach the VESA mounting bracket (1) by inserting and tightening the screws (2). 3. Secure the mounting plate to the wall or swing arm of your choice using the four screws included with the VESA mounting bracket.
Installing a security cable You can secure the monitor to a fixed object with an optional security cable available from HP.
2 Using the monitor Software and utilities The optical disc, if one is included with the monitor, contains files you can install on the computer. If you do not have an optical drive, you can download the files from http://www.hp.com/support.
Downloading from the Web If you do not have a computer or a source device with an optical drive, you can download the latest version of INF and ICM files from the HP monitors support website. 1. Go to http://www.hp.com/support. 2. Select Get software and drivers. 3. Follow the on-screen instructions to select your monitor and download the software. Using the on-screen display (OSD) menu Use the OSD menu to adjust the monitor screen image based on your preferences.
Assigning the Function buttons Pressing one of the 1–4 back bezel Function buttons activates the buttons and displays the icons beside the buttons. The factory default functions are shown below. Button Function 1 Menu/OK Opens the OSD (On-Screen Display) menu. 2 Next Input Port Switches the monitor’s input source to the next active input. Function 2 button assignable 3 Viewing Modes Opens the Viewing Modes menu. Function 3 button assignable 4 Information Opens the Information menu.
Adjusting to Low Blue Light Mode Decreasing the blue light emitting from the display reduces the blue light exposure to your eyes. HP monitors provide a setting to reduce blue light output and create a more relaxing and less stimulating image while you read content on the screen. To adjust your monitor to a comfortable viewing light, follow the steps below. To adjust the blue light output from the display: 1. Press the Viewing Mode button. 2.
3 Support and troubleshooting Solving common problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible Cause Solution Screen is blank or video is flashing. Power cord is disconnected. Connect the power cord. Power button is turned off. Press the back bezel Power button. NOTE: If pressing the Power button has no effect, press and hold the Power button for 10 seconds to disable the Power Button Lockout feature.
Product support For additional information on using your monitor, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions. NOTE: The monitor user guide, reference material, and drivers are available at http://www.hp.com/support. Here you can: ● Chat online with an HP technician NOTE: When support chat is not available in a particular language, it is available in English.
4 Maintaining the monitor Maintenance guidelines To enhance the performance and extend the life of the monitor: ● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
A Technical specifications NOTE: All specifications represent the typical specifications provided by HP's component manufacturers; actual performance may vary either higher or lower. For the latest specifications or additional specifications on this product, go to http://www.hp.com/go/ quickspecs/ and search for your specific monitor model to find the model-specific QuickSpecs. Display 68.59 cm wide screen 27–inch wide screen Type VA VA Viewable image size 68.
Typical settings 33.5 W Sleep <0.5 W Off <0.3 W Input terminal One DisplayPort, one HDMI port Preset display resolutions The display resolutions listed below are the most commonly used modes and are set as factory defaults. This monitor automatically recognizes these preset modes and they will appear properly sized and centered on the screen. 20 Preset Pixel format Horz freq (kHz) Vert freq (Hz) 1 640 × 480 31.469 59.94 2 720 × 400 31.469 70.087 3 800 × 600 37.879 60.
Entering user modes The video controller signal may occasionally call for a mode that is not preset if: ● You are not using a standard graphics adapter. ● You are not using a preset mode. If this occurs, you may need to readjust the parameters of the monitor screen by using the on-screen display. Your changes can be made to any or all of these modes and saved in memory. The monitor automatically stores the new setting, and then recognizes the new mode just as it does a preset mode.
B Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies.
