User Guide
© Copyright 2018 HP Development Company, L.P. HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
About This Guide This guide provides information on monitor features, setting up the monitor, using the software and technical specifications. WARNING! Indicates a hazardous situation that, if not avoided, could result in bodily harm or loss of life. CAUTION: Indicates a hazardous situation that, if not avoided, could result in damage to equipment or loss of information. IMPORTANT: Indicates information considered important but not hazard-related (for example, messages related to property damage).
iv About This Guide
Table of contents 1 Getting Started ............................................................................................................................................. 1 Important safety information ............................................................................................................................... 1 Product features and components ........................................................................................................................ 2 Features .........
Cleaning the monitor ......................................................................................................................... 21 Shipping the monitor ......................................................................................................................... 21 Appendix A Technical specifications ................................................................................................................. 22 Preset display resolutions ........................................
1 Getting Started Important safety information A power cord is included with the monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information on the correct power cord set to use with the monitor, refer to the Product Notices provided in your documentation kit. WARNING! To reduce the risk of electric shock or damage to the equipment: • Plug the power cord into an AC outlet that is easily accessible at all times.
Product features and components Features The monitor features include the following: ● 108 cm (42.
Rear components Component Function 1 Power button Turns the monitor on or off. 2 Function buttons Navigate through the OSD menu based on the indicators above the buttons that are activated while the OSD menu is open. NOTE: You can assign the function buttons in the OSD menu to quickly select the most commonly used operations. See Assigning the function buttons on page 16 for more information. 3 Master power switch Turns on or off all power to the monitor.
Component Function 13 Connects a USB Type-C cable to a source device. USB Type-C port (upstream)* *The USB Type-C port (upstream) can function as a DisplayPort audio/video input, as a USB 3.0 upstream connection, or it can be used to deliver up to 65 watts of power to a device. Power outputs are 5 V/9 V/10 V/12 V/15 V/20 V to achieve 65 W output. Setting up the monitor Use caution when setting up the monitor To prevent damage to the monitor, do not touch the surface of the LCD panel.
Connecting the cables NOTE: The monitor ships with select cables. Not all cables shown in this section are included with the monitor. 1. Place the monitor in a convenient, well-ventilated location near the computer. 2. Connect a video cable. NOTE: The monitor will automatically determine which inputs have valid video signals. The inputs can be selected through the OSD by pressing the Menu button and selecting Input Control.
● 3. Connect one end of an HDMI cable to the HDMI port on the back of the monitor and the other end to the source device. You must connect the USB upstream cable from the source computer to the monitor to enable the USB ports on the monitor. ● For a USB Hub: Connect the Type-C end of a USB cable to a USB Type-C port on the monitor and the other end to a USB Type-A port on the source device.
● For Alt-mode: Connect the Type-C end of a USB cable to a USB Type-C port on the monitor and the other end to a USB Type-C port on the source device. NOTE: To set the video input source to USB-C, press the Menu button under the right side of the bezel, select Input Control, and then select USB-C Configuration. ● Select the option 3840 × 2160 @ 60 Hz + USB 2.0 for a higher vertical refresh rate and a lower USB speed. – or – ● 4. Select the option 3840 × 2160 @ 30 Hz + USB 3.
5. Connect one end of the power cord to a grounded AC outlet, and then connect the other end to the monitor. WARNING! To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) AC outlet that is easily accessible at all times. Disconnect power from the equipment by unplugging the power cord from the AC outlet.
Connecting USB devices USB ports are used to connect devices such as a digital camera, USB keyboard, or USB mouse. There are four downstream USB ports on the monitor: two USB Type-A ports on the rear; and on the side, one USB Type-C port and one USB Type-A port. NOTE: You must connect the USB upstream cable from the computer to the monitor to enable the USB downstream ports on the monitor. See step 4 in Connecting the cables on page 5.
Adjusting the monitor 10 1. Tilt the monitor panel forward or backward to set it to a comfortable eye level. 2. Swivel the monitor to one side or the other to a comfortable angle.
Installing a security cable A security cable is a key lock device that has a wire cable attached. You attach one end of the cable to your desk (or other stationary object) and the other end of the cable to the security cable slot on the monitor. Secure the security cable lock with the key. CAUTION: Use caution when adjusting the tilt, swivel, or height of the monitor if a security cable is installed. The cable or the lock may interfere with the adjustment.
Turning on the monitor 1. Set the master power switch (1) on the rear of the monitor to the On position. 2. Press the power button (2) on the monitor to turn it on. CAUTION: Burn-in image damage may occur on monitors that display the same static image on screen for two or more hours. To avoid burn-in image damage on the monitor screen, always activate a screen saver application or turn off the monitor when it will not be in use for a prolonged period of time.
Mounting the monitor The monitor panel can be attached to a wall, swing arm, or other mounting fixture. NOTE: This apparatus is intended to be supported by a UL– or CSA–Listed wall-mount bracket. CAUTION: This monitor supports the VESA industry-standard 100 mm mounting holes. To attach a thirdparty mounting solution to the monitor, four 4 mm, 0.7 pitch, 10 mm–long screws are required. Longer screws may damage the monitor.
Attaching the monitor to a mounting device 1. Remove the monitor stand. Refer to Removing the monitor stand on page 13. 2. Slide the hinge cover adapter plate onto the hinge on the back of the monitor and press until it clicks into place. 3. To attach the monitor to a swing arm (sold separately), insert four screws through the holes on the swing arm plate and into the mounting holes on the monitor.
2 Using the monitor Software and utilities You can download and install the following files to your computer from http://www.hp.com/support: ● INF (Information) file ● ICM (Image Color Matching) files (one for each calibrated color space) ● HP Display Assistant—adjusts the monitor settings and enables theft deterrence features The Information file The INF file defines monitor resources used by Windows® operating systems to ensure monitor compatibility with the computer’s graphics adapter.
Main Menu Description Input Control Selects the video input signal. Image Control Adjusts the screen image. PIP Control Selects and adjusts the PIP image. Power Control Adjusts the power settings. Menu Control Adjusts the OSD controls. Management Adjusts the DDC/CI settings and returns all OSD menu settings to the factory default settings. Language Selects the language in which the OSD menu is displayed. The factory default is English.
Using Picture-in-Picture (PIP) and Picture-beside-Picture (PBP) The monitor supports both PIP, where one source is overlaid over another, and PBP, where one source is positioned adjacent to another either horizontally (for landscape orientation) or vertically (for portrait orientation). Four FHD images can be displayed in the quad-PIP mode. To use PIP or PBP: 1. Connect a secondary input source to the monitor. 2.
Using Auto-Sleep Mode The monitor supports an OSD option called Auto-Sleep Mode that allows you to enable or disable a reduced power state for the display. When Auto-Sleep Mode is enabled (enabled by default), the monitor will enter a reduced power state when the computer signals low power mode (absence of either horizontal or vertical sync signal). Upon entering this reduced power state (sleep mode), the monitor screen is blanked, the backlight is turned off, and the power LED indicator turns amber.
3 Support and troubleshooting Solving common problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible Cause Solution Screen is blank or video is flashing. Power cord is disconnected. Connect the power cord. Monitor is turned off. Press the rear panel power button. NOTE: If pressing the power button has no effect, press and hold the power button for 10 seconds to disable the Power Button Lockout feature.
Contacting support To resolve a hardware or software problem, go to http://www.hp.com/support. Use this site to get more information about your product, including links to discussion forums and instructions on troubleshooting. You can also find information on how to contact HP and open a support case. Preparing to call technical support If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support.
4 Maintaining the monitor Maintenance guidelines To enhance the performance and extend the life of the monitor: ● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
A Technical specifications NOTE: All specifications represent the typical specifications provided by HP's component manufacturers; actual performance may vary either higher or lower. For the latest specifications or additional specifications on this product, go to http://www.hp.com/go/ quickspecs/ and search for your specific monitor model to find the model-specific QuickSpecs. Display 91 cm wide screen Type IPS Viewable image size 108 cm diagonal Tilt -5° to 10° 35.8 in wide screen 42.
Typical settings 70 W Sleep <0.5 W Off <0.3 W Input terminal One DisplayPort port, one Mini DisplayPort port, one HDMI port, one analog audio-out jack, three USB Type-A ports, one USB TypeC port (upstream), and one USB Type-C port (downstream) Preset display resolutions The display resolutions listed below are the most commonly used modes and are set as factory defaults. This monitor automatically recognizes these preset modes and they will appear properly sized and centered on the screen.
Preset Timing name Pixel format Horn free (kHz) Vert free (Hz) 2 480p 720 × 480 31.469 59.94 3 720p60 1280 × 720 45.000 60.00 4 1080i60 1920 × 1080 33.750 60.00 5 576i 720 × 576 15.625 50.00 6 576p 720 × 576 31.250 50.00 7 720p50 1280 × 720 37.500 50.00 8 1080i50 1920 × 1080 28.125 50.00 9 1080p60 1920 x 1080 67.500 60.00 10 1080p50 1920 x 1080 56.250 50.
B Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies.