User Manual

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If the power lights turn
on , the AC adapter is working properly.
●
If the power lights remain
off , check the connection from the AC adapter to the computer
and the connection from the AC adapter to the AC outlet to make sure the connections are
secure.
●
If the connections are secure and the power lights remain
off , the AC adapter is not
functioning and should be replaced.
Contact support for information about obtaining a replacement AC power adapter.
Contacting support
If the information provided in this user guide or in Help and Support does not answer your questions,
you can contact support at
http://www.hp.com/go/contactHP.
NOTE: For worldwide support, click Contact HP worldwide on the left side of the page, or go to
http://welcome.hp.com/country/us/en/wwcontact_us.html.
Here you can:
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Chat online with an HP technician.
NOTE: When technical support chat is not available in a particular language, it is available in
English.
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Email Support.
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Find Support worldwide telephone numbers.
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Locate an HP service center.
Contacting support 63