hp fax 1240 series user guide
hp fax 1240 series
safety information © 2004 Copyright Hewlett-Packard Development Company, L.P. The information herein is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. • Publication number: Q5621-90108 First edition: January 2004 notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
contents 1 get started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 get help . . . . . . . . . . . . . . . . . . . . . hp fax overview . . . . . . . . . . . . . . . the hp fax at a glance . . . . . . . . . . . front panel overview . . . . . . . . . . . . menu overview . . . . . . . . . . . . . . . . 2 .. .. .. .. .. . . . . . .. .. .. .. .. .. .. .. .. .. . . . . . .. .. .. .. .. .. .. .. .. .. . . . . . .. .. .. .. .. . . . . . .. .. .. .. .. .. .. .. .
contents receive a fax manually from the front panel . . . . . . . . . . . . . . . . . .29 poll to receive a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 use the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 answer incoming calls using the handset . . . . . . . . . . . . . . . . . . . .30 make phone calls using the handset . . . . . . . . . . . . . . . . . . . . . . .30 receive faxes using the handset. . . . . . . . . . . . . . . . . .
contents copy a two-page black-and-white document . . . . . . . . . . . . . . . . . . . make multiple copies of the same original . . . . . . . . . . . . . . . . . . . . copy a washed-out original . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . reduce or enlarge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . copy a legal-size document onto letter paper . . . . . . . . . . . . . . . . . . copy a full page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
contents case E: shared voice/fax line with PC modem. . . . . . . . . . . . . . . . . . .85 how your hp fax will answer fax calls . . . . . . . . . . . . . . . . . . . . . .86 case F: shared voice/fax line with answering machine . . . . . . . . . . . . .86 how your hp fax will answer fax calls . . . . . . . . . . . . . . . . . . . . . . 87 case G: shared voice/fax line with PC modem and answering machine .88 how your hp fax will answer fax calls . . . . . . . . . . . . . . . . . . . . . .
contents 11 warranty information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 duration of limited warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . warranty service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . warranty upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . returning your hp fax for service . . . . . . . . . . . . . . . . . . . . . . . . . hewlett-packard limited global warranty statement . . . . . . . . .
contents vi hp fax 1240 series
get started get started 1 get help This User Guide contains information on using your HP Fax and provides additional troubleshooting assistance for the installation process. The User Guide also contains information on how to order supplies and accessories, technical specifications, support, and warranty information. The table below lists additional sources of information for your HP Fax.
chapter 1 get started the hp fax at a glance 1 3 2 11 4 5 10 9 8 2 7 6 feature purpose 1 Automatic document feeder tray 2 Automatic document feeder 3 Document guides 4 Front panel 5 Print-carriage access door 6 Paper tray 7 Paper tray extender 8 Paper guides 9 Document catcher 10 Document catcher extender 11 Handset hp fax 1240 series
get started 12 get started 13 14 15 17 16 feature purpose 12 Power connector 13 1-LINE port 14 2-EXT port 15 Handset port 16 Rear cleanout door 17 Rear cleanout door access tab front panel overview 1 2 3 4 5 6 8 7 9 10 11 12 13 21 20 19 18 17 16 15 14 feature purpose 1 Answer Mode: Switch between four answer settings, Fax mode (Fax), Telephone (Tel) mode, Fax and Telephone (FaxTel) mode, and Answering Machine (AnswerMachine) mode.
get started chapter 1 feature purpose 3 Redial/Pause: Redial the most recently dialed fax number. Also, use to insert a pause while entering a telephone number. 4 Speed Dial: Select a number from programmed speed dial entries. Use the Speed Dial button, the arrows, or the keypad numbers on the front panel to navigate to a speed dial fax number. 5 Status Light: Indicates whether the HP Fax is on, off, or busy. 6 Attention Light: Indicates an error condition.
get started menu overview Fax Phone Number * Resolution Lighter/Darker How to Fax Set New Defaults Scan & Fax Phone Number* Lighter/Darker Setup 1: Print Report 2: Speed Dial Setup 3: Basic Fax Setup 4: Advanced Fax Setup 5: Tools 6: Preferences Copy Number of Copies Copy Quality Lighter/Darker Reduce/Enlarge Paper Type Copy Paper Size Enhancements Color Intensity Set New Defaults *You must enter the Phone Number before you can access the other menu items.
get started chapter 1 6 hp fax 1240 series
load paper and load originals 2 The HP Fax 1240 Series allows you to load different types and sizes of paper in your HP Fax, including letter, and photo papers. You can also change settings for paper types and paper sizes to get the highest quality copies from your HP Fax.
chapter 2 open and close the paper tray load originals & paper The paper tray must be open with paper loaded for the HP Fax to print, copy, and receive faxes. 1 Open the paper tray door. 2 Unfold the paper tray. 3 Only unfold the paper tray extender if you are using Draft or Fast mode and paper is overshooting the paper tray. The paper tray extender may cause jams in other cases.
load paper and load originals Lift the document feeder tray to open it. 2 Lower the document catcher and unfold the document catcher extender to open it. Note: The document catcher must be closed before the document feeder tray can be closed. papers You can use several types and sizes of paper in your HP Fax. Review the following recommendations to get the best quality. Whenever you change paper types or sizes, remember to change those settings.
chapter 2 recommended papers These are the types and sizes of papers recommended for copying paper types If you want the best print quality, we recommend HP Papers. Using paper that is too thin, paper that has a slick texture, or paper that stretches easily can cause paper jams. Using paper that has a heavy texture or does not accept ink can cause printed images to smear, bleed, or not be filled in completely. For more information about HP Papers, go to our website at: load originals & paper www.hp.
load paper and load originals load paper These procedures describe how to load different sizes and types of papers into the paper tray for copying. This section contains the following topics: • load papers on page 11 • load other types of paper in the paper tray on page 12 load papers For best results, adjust the paper settings each time you change paper types or paper sizes. For more information, see set the paper type on page 13.
chapter 2 load originals & paper 6 Slide the paper guide in until it stops at the edge of the paper. Make sure that the stack of paper lies flat in the paper tray and fits under the tab of the paper guide. load other types of paper in the paper tray The following table provides guidelines for loading certain types of paper and transparency film. For best results, adjust the paper type each time you change paper types and paper sizes. For more information, see set the paper type on page 13.
load paper and load originals front panel setting HP Premium Paper Plain HP Bright White Paper Plain Other Inkjet papers Plain HP Premium Photo Paper Photo HP Premium Plus Photo Paper Photo Other photo paper1 Photo HP Premium Inkjet Transparency Film Transparency Other transparency paper Transparency 1 Not all photo papers are compatible. set the paper type The following procedure describes how to set the paper type for the Copy option on your HP Fax.
chapter 2 paper size setting for receiving a fax You can select the paper size for received faxes. The paper size selected should match what is loaded in your paper tray. Faxes can be printed on letter, A4, or legal paper only. load originals & paper Note: If an incorrect paper size is loaded in the paper tray when a fax is received, the fax will not print. Load letter, A4, or legal paper, and then press OK to print the fax. 1 Press Setup. 2 Press 3, then press 4.
load paper and load originals load originals You can copy or fax an original by placing it in the document feeder tray. The following procedure describes how to load originals into the HP Fax automatic document feeder. Note: The document feeder tray holds a maximum of 20 sheets of paper. 1 Load your original in the center of the document feeder tray face down and top first. 2 Slide the document guides inward until they stop at the edges of the original.
load originals & paper chapter 2 16 hp fax 1240 series
use the fax features 3 Using your HP Fax, you can send and receive faxes, including color faxes. You can set up speed dials to send faxes quickly and easily to frequently used numbers. From the front panel, you can set a number of fax options, such as resolution.
chapter 3 send a fax Using the front panel, you can send a black-and-white or color fax from your HP Fax.
use the fax features 3 Press ! until Every Fax appears in the second line of the display, and then press OK. The HP Fax will print a confirmation report every time you send a fax informing you whether the fax was sent successfully or not. For more information on printing reports, see print reports on page 33. send a basic fax This section describes how to send a basic black-and-white fax from the front panel.
chapter 3 send a fax using speed dials You can quickly send a fax from the front panel by pressing Speed Dial or a one-touch speed dial button on the front panel. Speed Dials will not appear until you have set them up. For more information, see set up speed dialing on page 36. 1 Load your original face down and top first in the document feeder tray. For more information, see load originals on page 15. 2 Press Fax. Phone Number appears in the top line of the display.
use the fax features Tip: The date and time must be set in order to use this feature. See set the date and time on page 41. When the specified time is reached, your fax is automatically sent as soon as a connection can be made. Note: Use the front panel to schedule a fax for later. If you use the handset, the fax is sent immediately. You can only schedule one fax to be sent at a time. However, you can continue to send other faxes while a fax is scheduled.
chapter 3 You can send a fax from memory using either the Fax button or the Scan & Fax button. to send a fax from memory using the scan & fax button 1 Load your original face down and top first in the document feeder tray. For more information, see load originals on page 15. 2 Press Scan & Fax. Phone Number appears in the top line of the display. 3 Enter the fax number by using the keypad, press a one-touch speed dial button, or press Speed Dial until the appropriate speed-dial entry appears.
use the fax features to send a fax using monitor dialing from the front panel 1 Load your original face down and top first in the document feeder tray. For more information, see load originals on page 15. 2 Press Start Black or Start Color. 3 Once you hear the dial tone, enter the number by using the keypad on the front panel. You can also use speed dials. For information on using speed dials, see send a fax using speed dials on page 20. 4 Follow any prompts that might occur.
chapter 3 to send a fax manually from a connected phone 1 Load your original face down and top first in the document feeder tray. For more information, see load originals on page 15. 2 Dial the number by using the keypad on the phone that is connected to your HP Fax. Note: You must use the keypad on the phone to dial the number. Do not use the keypad on the front panel of the HP Fax.
use the fax features equipment/services sharing your fax line recommended answer mode setting description A shared voice and fax line and no answering machine. FaxTel The HP Fax automatically answers all incoming calls using the Rings to Answer setting. See set the number of rings before answering on page 27. If the call is a fax call, the HP Fax will receive the fax. If the call is a voice call, the HP Fax will create a special ring to indicate it is a voice call.
chapter 3 equipment/services sharing your fax line recommended answer mode setting description An answering machine and a shared voice and fax line. AnswerMachine The HP Fax will not automatically answer calls. Instead, the answering machine will answer the call and the HP Fax will monitor the line. If fax tones are detected, the HP Fax will receive the fax. Otherwise, the answering machine will record the incoming message.
use the fax features receive a fax By default, your HP Fax automatically receives and prints incoming faxes. Depending on your Answer Mode setting, the HP Fax can receive faxes automatically or manually. For more information on Answer Mode, see set the answer mode on page 24. Note: If you set the Answer Mode to Tel, you need to receive faxes manually and respond in person to the incoming fax call. If Fax, FaxTel, or AnswerMachine is set, you can receive faxes automatically or manually.
chapter 3 3 Enter the appropriate number of rings to answer by using the keypad. 4 Press OK to accept the setting. receive a fax manually using the handset You can receive faxes manually by using the handset. 1 Remove any originals from the automatic document feeder. 2 Set the Answer Mode to Tel so that the HP Fax does not automatically answer incoming calls. Or, set the Rings to Answer setting to a high number to allow you to answer the incoming call before the HP Fax.
use the fax features 4 Wait until you hear the HP Fax send answering fax tones, then hang up the telephone. The HP Fax receives the fax. receive a fax manually from the front panel You can receive faxes manually from the front panel. 1 Remove any originals from the automatic document feeder. 2 Set the Answer Mode to Tel so that the HP Fax does not automatically answer incoming calls. Or, set the Rings to Answer setting to a high number to allow you to answer the incoming call before the HP Fax.
chapter 3 use the handset You can use the handset to answer incoming calls, make phone calls, receive faxes, and send faxes. While the HP Fax is processing another job, such as copying, scanning, or printing, you can still use the handset for phone calls. Note: If the HP Fax is sending or receiving fax data, you will not be able to use the handset for phone calls. If you pick up the handset during faxing, you will not hear a dial tone.
use the fax features receive faxes using the handset ! For information on receiving faxes by using the handset, see receive a fax manually using the handset on page 28. send faxes using the handset ! For information on sending faxes by using the handset, see to send a fax manually using the handset on page 23. adjust the handset volume You can adjust the handset volume from Normal to Loud. 1 Pick up the handset. 2 Press " to decrease the volume or ! to increase the volume.
chapter 3 enter text The following list provides tips for entering text by using the front panel keypad. Use these instructions to enter speed dial names and the fax header name. • Press the keypad numbers that correspond to the letters of a name. 2 ABC • The letters A, B, and C correspond to the number 2, and so on. Press a button multiple times to see the available characters.
use the fax features • To enter a symbol, such as *, press Symbols (*) repeatedly to scroll through the list of symbols. The following table represents the available symbols. available description: symbols: * Provides the Dual Tone Multiple-Frequency (DTMF) tones assigned to the asterisk character. – When auto-dialing, the HP Fax enters a three-second pause in the number sequence. () Displays a left or right parenthesis to visually separate numbers, such as area codes, for easier reading.
chapter 3 This selects Print Report and then selects Automatic Reports Setup. Print Report 1: Automatic Reports Setup 2: Last Transaction 3: Fax Log 4: Speed Dial List 5: Self-Test Report 6: Caller ID Report * 7: Junk Fax Report * Automatic Reports Setup Every Error Send Error Receive Error Every Fax Send Only Off * Not available in all countries/ regions. If Caller ID service is not supported in your country/ region, this menu item will not appear in the Print Report menu.
use the fax features generate reports manually You can manually generate reports about your HP Fax, such as the status of the last fax you sent, a list of programmed speed-dial entries, or a Self-Test Report for diagnostic purposes. 1 Press Setup, then press 1. This selects Print Report. Print Report 1: Automatic Reports Setup 2: Last Transaction 3: Fax Log 4: Speed Dial List 5: Self-Test Report 6: Caller ID Report * 7: Junk Fax Report * *Not available in all countries/ regions.
chapter 3 set up speed dialing You can assign speed-dial entries to frequently used fax numbers. Use the onetouch speed dial buttons on the front panel to quickly send faxes. You can also press Speed Dial to scroll through and select from the list of speed-dial entries. The first 10 speed-dial entries are automatically saved to the 5 one-touch speed dial buttons on the front panel. When you create more than 5 speed-dial entries, 2 speed-dial entries will be assigned to a button.
use the fax features add group speed-dial entries This feature allows you create groups of up to 50 individual speed-dial entries so that you can send black-and-white faxes to specific groups of people with one speed-dial button. Note: You can only send black-and-white faxes to groups; color faxes and Very Fine resolution are not supported for group faxing. You can only assign previously entered speed-dial numbers to a group.
chapter 3 3 Press " or ! to scroll through the speed-dial entries, and then press OK to select the appropriate entry. 4 When the current fax number appears, press " to erase it. 5 Reenter the fax number. Tip: To enter a pause in the fax number, press Redial/Pause. 6 Press OK to save the new number. 7 If you need to change the name, press " to erase it, and then reenter the name using the keypad. 8 Press OK. 9 Press 1 (Yes) to update another entry or 2 (No) to exit.
use the fax features resolution for faxes that you are sending in black and white. All color faxes will be sent using Fine resolution. The following Fax Resolution settings are available: • Fine: this is the default setting. It provides high-quality text suitable for faxing most documents. • Very Fine: use this setting when you are faxing documents with very fine detail. If you choose this option, be aware that the faxing process takes longer to complete and you can only send black-and-white faxes.
chapter 3 4 Press Fax until Lighter/Darker appears in the top line of the display. The range of values appears as a circle on a scale on the display. 5 Press " to lighten the fax or ! to darken it. The circle moves left or right as you press a button. 6 Press Start Black or Start Color. set new defaults fax You can change the default values for the Lighter/Darker setting through the front panel. 40 1 Load your original face down and top first in the document feeder tray.
use the fax features set fax options There are numerous fax options that you can set, such as controlling whether the HP Fax redials a busy number automatically. When you make changes to the following options, the new setting becomes the default. Review this section for information on changing fax options.
chapter 3 set the paper size for received faxes You can select the paper size for received faxes. The paper size selected should match what is loaded in your paper tray. Faxes can be printed on letter, A4, or legal paper only (varies by country/region). Note: If an incorrect paper size is loaded in the paper tray when a fax is received, the fax will not print and an error message appears on the display. Load letter, A4, or legal paper, and then press OK to print the fax. 1 Press Setup.
use the fax features adjust the phone line monitor volume The Phone Line Monitor Volume setting allows you to control the volume of the dial tones and fax tones. You can select Low, Medium, or High. The default setting is Medium. 1 Press Setup. 2 Press 3, then press 7. This selects Basic Fax Setup and then selects the Phone Line Monitor Volume. 3 Press ! to select an option, and then press OK.
chapter 3 change the answer ring pattern (distinctive ringing) Many phone companies offer a distinctive ringing feature that allows you to have several phone numbers on one phone line. When you subscribe to this service, each number will have a different ring pattern, for example, single, double, and triple rings. If you connect your HP Fax to a line with distinctive ringing, have your telephone company assign one ring pattern to voice calls and another to fax calls.
use the fax features Advanced Fax Setup 1: Answer Ring Pattern 2: Busy Redial 3: No Answer Redial 4: Automatic Reduction 5: Error Correction Mode 6: Fax Speed 7: Caller ID Mode* 8: Junk Fax Numbers* 9: Backup Fax Reception** Busy Redial Redial No Redial No Answer Redial No Redial Redial *Not available in all countries/ regions. If Caller ID service is not supported in your country/ region, this menu item will not appear in the Print Report menu.
chapter 3 use error correction mode Error Correction Mode (ECM) eliminates data lost due to poor phone lines by detecting errors that occur during transmission and automatically requesting retransmission of the erroneous portion. Phone charges are unaffected, or might even be reduced, on good phone lines. On poor phone lines, ECM increases sending time and phone charges, but sends the data much more reliably.
use the fax features use caller ID Caller ID Mode allows you to view the phone number or names of callers on the front panel display, if you subscribe to Caller ID service through your phone company. Note: Caller ID service is available through your phone company. It is not supported in all countries/regions. If it is not supported in your country/ region, you will not see Caller ID Mode in the Advanced Fax Menu. For more information on Caller ID service, contact your phone company.
chapter 3 to add junk fax numbers 1 Press Setup. 2 Press 4, then press 8. This selects Advanced Fax Setup and then Junk Fax Numbers. 3 Press ! to select Add, and then press OK. The most recently received Caller ID number appears on the display. 4 Press " or ! to scroll through the list of Caller ID numbers, and then press OK to select a number to add to the list. 5 If you want to add another number to the list, press 1 (Yes). Otherwise, press 2 (No).
use the fax features 3 Press ! to select one of the following options: – On: select this option to activate Backup Fax Reception. – Off: select this option to turn off Backup Fax Reception. 4 Press OK. set the country and language Usually, you sent the language and country/region when you first set up the HP Fax. However, you can change these settings at any time. 1 Press Setup. 2 Press 6, then press 3. This selects Preferences and then selects Set Language & Country/Region.
fax chapter 3 50 hp fax 1240 series
use the copy features 4 The HP Fax enables you to produce high-quality color and black-and-white copies on plain paper, photo paper, and transparencies. You can enlarge or reduce the size of an original to fit a specific paper size and adjust the copy’s darkness.
chapter 4 increase copy speed or quality The HP Fax provides three options that affect copy speed and quality. • Normal: delivers high-quality output and is the recommended setting for most of your copying. Normal copies faster than Best. • Fast: copies faster than the Normal setting. The text is of comparable quality to the Normal setting, but the graphics might be of lower quality. Using Fast reduces the frequency of replacing your print cartridges, because it uses less ink.
use the copy features 3 Press Copy until Set New Defaults appears in the top line of the display. Copy Menu Number of Copies Copy Quality Lighter/Darker Reduce/Enlarge Paper Type Copy Paper Size Enhancements Color Intensity Set New Defaults 4 Press ! until Yes appears. 5 Press OK to save the settings. 6 Press Start Black or Start Color to make a copy with the new default settings.
chapter 4 make multiple copies of the same original 1 Load your original face down and top first in the document feeder tray. For more information, see load originals on page 15. 2 Press Copy until Number of Copies appears in the top line of the display. 3 Press ! or use the keypad to enter the number of copies, up to the maximum. (The maximum number of copies varies by model.
use the copy features reduce or enlarge 1 Load your original face down and top first in the document feeder tray. For more information, see load originals on page 15. Position the original in the center of the document feeder tray and move the paper guides next to it. 2 Load letter, A4, or legal paper in the paper tray. 3 Press the Copy button until Reduce/Enlarge appears. 4 Press ! until Custom appears. 5 Press OK.
chapter 4 Copy Menu Number of Copies Copy Quality Lighter/Darker Reduce/Enlarge Paper Type Copy Paper Size Enhancements Color Intensity Set New Defaults Reduce/Enlarge Actual Size Custom 100% Full Page 91% Legal > Ltr 72% 3 Press ! until Legal > Ltr 72% appears. 4 Press Start Black or Start Color. The HP Fax reduces the size of your original to fit within the printable area of the letter paper, as shown below. copy a full page Load the document face down and top first in the document feeder tray.
use the copy features The HP Fax slightly reduces the size of your original to fit within the printable area of the letter or A4 paper, as shown below. copy a document that has been faxed several times The Enhancements feature automatically adjusts the quality of text documents by sharpening edges of black text or photographs by enhancing light colors that might otherwise appear white. Text enhancement is the default option. Use Text enhancement to sharpen edges of black text.
chapter 4 enhance light areas of your copy Use Photo enhancements to enhance light colors that might otherwise appear white.
use the copy features enhance the colors of your original Use Color Intensity to adjust the lightness and darkness of the copies you make. 1 Load your original face down and top first in the document feeder tray. For more information, see load originals on page 15. 2 Press Copy until Color Intensity appears in the top line of the display.
copy chapter 4 60 hp fax 1240 series
order supplies 5 You can order print cartridges, recommended types of HP paper, and HP Fax accessories online from the HP website. This section contains the following topics: • order media on page 61 • order print cartridges on page 61 • order other supplies on page 61 order media To order media such as HP Premium Paper, HP Premium Inkjet Transparency Film, HP Iron-On Paper, or HP Greeting Cards, go to: www.hp.com Choose your country/region, and then select Buy or Shopping.
chapter 5 To order in other countries/regions, call the phone number for your countries/ regions. The numbers listed below are current as of the publication date of this guide. For a list of current ordering numbers, go to the following website and choose your own country/region or language: www.hp.com/support number for ordering Asia Pacific 65 272 5300 Australia 61 3 8877 8000 New Zealand 0800 441 147 South Africa +27 (0)11 8061030 U.S.
maintain your hp fax maintain 6 The HP Fax requires little maintenance. Sometimes you might want to clean the glass and the white strip on back of the lid to remove surface dust and ensure that your copies and scans remain clear. You might also want to replace, align, or clean your print cartridges from time to time. This section provides instructions for keeping your HP Fax in top working condition. Perform these simple maintenance procedures as necessary.
chapter 6 maintain 2 Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner. Caution! Do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass; these can damage it. Do not place or spray liquids directly on the glass. They might seep under it and damage the HP Fax. 3 Dry the glass with a chamois or cellulose sponge to prevent spotting. clean the white strip Minor debris can accumulate on the white strip located underneath the scanner’s lid.
maintain your hp fax Clean the white strip with a soft cloth or sponge slightly moistened with a mild soap and warm water. 3 Wash the strip gently to loosen debris; do not scrub the strip. 4 Dry the strip with a chamois or soft cloth. maintain 2 Caution! Do not use paper-based wipes as these might scratch the strip.
maintain chapter 6 • • Do not open the print carriage access door of the HP Fax unless necessary. This uncaps the nozzles and exposes them to air. The print cartridges have microscopic nozzles that can clog when exposed to the air for more than a few minutes. The HP Fax is designed to prevent nozzles from drying out under normal use. Turn off the HP Fax from the front panel and not from a power strip.
maintain your hp fax 4 handle the print cartridges Before you replace or clean a print cartridge, you should know the part names and how to handle the print cartridge. Gold-colored contacts Ink nozzles under tape Plastic tape with pink pull tab (must be removed) Do not touch the gold-colored contacts or the ink nozzles replace the print cartridges A message appears on the front panel display to let you know when the ink level for the print cartridge is low.
chapter 6 Turn on the HP Fax, and then lift open the print-carriage access door. maintain 1 Print-carriage access door The print carriage moves into view. 2 After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of its slot. Note: It is normal to see ink buildup in the print cartridge slots.
maintain your hp fax Caution! Do not touch the gold-colored contacts or ink nozzles. 4 maintain Once you have removed the plastic tape, install the print cartridge immediately to prevent the ink from drying in the nozzles. Hold the black print cartridge with the HP label on top. Slide the print cartridge at a slight angle up into the right side of the print carriage. Press firmly until the print cartridge snaps into place. Caution! Do not attempt to push the cartridge straight into the slot.
chapter 6 align the print cartridges maintain The HP Fax prompts you to align print cartridges every time you install or replace a print cartridge. You can also align the print cartridges at any time from the front panel. Aligning the print cartridges ensures high-quality output. Note: If you remove and reinstall the same print cartridge, the HP Fax will not prompt you to align the print cartridges.
maintain your hp fax maintain Tools Menu 1:Clean Print Cartridge 2:Align Print Cartridge 3:Restore Factory Defaults 4:Reprint Faxes in Memory A test page is printed as the print cartridges are cleaned. Recycle or discard the page. If copy or print quality still seem poor after you clean the print cartridges, try cleaning the print cartridge contacts before replacing the print cartridge that is affected. For information on replacing print cartridges, see replace the print cartridges on page 67.
chapter 6 Clean only the contacts. Do not clean the nozzles. maintain 7 Contacts Nozzles - do not clean 8 Place the print cartridge back into the carriage. 9 Repeat if necessary for the other print cartridge. 10 Close the print-carriage access door and plug in the HP Fax. replace the telephone cord In some countries/regions you must use a special telephone cord to connect your device to the telephone system. Please check fax setup on page 75 to see if this applies to you.
maintain your hp fax set the scroll speed 1 Press Setup. 2 Press 6, then press 1. This selects Preferences and then selects Set Scroll Speed. Preferences Menu 1:Set Scroll Speed 2:Set Prompt Delay Time 3:Set Language & Country/Region 3 Press ! to select a scroll speed, then press OK. set the prompt delay time The Prompt Delay Time option allows you to control the amount of time that passes before a message is displayed prompting you to take further action.
chapter 6 set the language and country/region maintain Normally the language and country/region for your HP Fax is set when you first set up your device. However, you can change it at any time. 1 Press Setup. 2 Press 6, then press 3. This selects Preferences and then selects Set Language & Country/Region. Preferences Menu 1:Set Scroll Speed 2:Set Prompt Delay Time 3:Set Language & Country/Region Press 11 for English appears on the display.
fax setup 7 After completing all steps in the Setup Poster, use the instructions in this section to complete your fax setup. Please keep your Setup Poster for later use. In this section, you will learn how to set up your HP Fax so that faxing works successfully with any equipment and services you might already have on the same telephone line as your HP Fax. Read at least through page 77 to determine what additional (if any) setup you need to do.
chapter 7 faxing from a DSL line If you have a digital subscriber line (DSL) service through your phone company, use the instructions in this section to connect a DSL filter between the telephone wall jack and your HP Fax. This filter removes the digital signal that would block your HP Fax from communicating properly with the telephone line. Caution! If you have a DSL line and you do not connect the DSL filter, you will not be able to send and receive faxes with your HP Fax.
fax setup faxing with a PBX phone system or an ISDN line If your telephone line has a PBX system, make sure you dial the number for an outside line before dialing the fax number. Caution! Many digital PBX systems include a call-waiting tone that is factory-set to “on.” This call-waiting tone will interfere with any fax transmission, and you will not be able to send or receive faxes with your HP Fax. Refer to your digital PBX system’s documentation for instructions on how to turn off the call-waiting tone.
chapter 7 use this chapter if located in one of these countries/regions Singapore Spain Taiwan Thailand USA Venezuela Vietnam how to choose the right fax setup for your office Caution! Please refer to how to tell if the following instructions apply to you on page 77 before following any of these instructions. fax setup To fax successfully, you need to know what types of equipment and services (if any) share the same telephone line with your HP Fax.
fax setup Do you have a PC modem on the same telephone line as your HP Fax? ! Yes, I have a PC modem. ! No. Here is how to determine if you have a PC modem.
chapter 7 select your fax setup case from this table Now that you have answered all of the questions about the equipment and services that share the phone line with your HP Fax, you are ready to choose the best setup case for your office. From the first column in the following table, choose the combination of equipment and services applicable to your office setting. Then look up the appropriate setup case in the second column. Step-by-step instructions are included for each case later in this chapter.
fax setup case A: separate fax line (no voice calls received) If you have a separate fax line on which you receive no voice calls, and you have no other equipment connected on this phone line, connect your HP Fax as described in this section.
chapter 7 case B: faxing with a distinctive ring service on the same line If you subscribe to a distinctive ring service through your phone company that allows you to have multiple phone numbers on one phone line, each with a different ring pattern, connect your HP Fax as described in this section.
fax setup case C: shared voice/fax line If you receive both voice calls and fax calls at the same phone number, and you have no other office equipment (or voice mail) on this phone line, connect your HP Fax as described in this section.
chapter 7 case D: fax line shared with PC modem (no voice calls received) If you have a fax line on which you receive no voice calls, and you also have a PC modem connected on this line, connect your HP Fax as described in this section. Note: Since your PC modem shares the telephone line with your HP Fax, you will not be able to use both your PC modem and your HP Fax simultaneously. For example, while you are sending and receiving faxes, you will not be able to e-mail or access the Internet.
fax setup Caution! If you do not turn off the auto fax receive setting in your PC modem software, your HP Fax will not be able to receive faxes. how your hp fax will answer fax calls When the phone rings, your HP Fax will answer automatically after the number of rings you set in the Rings to Answer setting. Then it will begin emitting fax reception tones to the sending fax machine and receive the fax.
chapter 7 office. For more information about how to tell the difference between the cords, see I have difficulties when sending faxes and when receiving faxes. on page 105. 5 If your PC modem’s software is set to automatically receive faxes to your computer, turn off that setting. Caution! If you do not turn off the auto fax receive setting in your PC modem software, your HP Fax will not be able to receive faxes.
fax setup Caution! If you do not connect your answering machine directly to your HP Fax, fax tones from a sending fax machine could be recorded on your answering machine, and you probably will not be able to receive faxes with your HP Fax. 3 Using the phone cord supplied in the box with your HP Fax, connect one end to your telephone wall jack, then connect the other end to the port labeled “1-LINE” on the back of your HP Fax.
chapter 7 case G: shared voice/fax line with PC modem and answering machine If you receive both voice calls and fax calls at the same phone number, and you also have a PC modem and answering machine connected on this phone line, connect your HP Fax as described in this section. Note: Since your PC modem shares the telephone line with your HP Fax, you will not be able to use both your PC modem and your HP Fax simultaneously.
fax setup 4 Using the phone cord supplied in the box with your HP Fax, connect one end to your telephone wall jack, then connect the other end to the port labeled “1-LINE” on the back of your HP Fax. Caution! If you do not use the supplied cord to connect from the telephone wall jack to your HP Fax, you probably will not be able to fax successfully. This special 2-wire phone cord is different from the more common 4-wire cords you might already have in your office.
chapter 7 case H: shared voice/fax line with voice mail Note: The HP Fax cannot receive faxes automatically if you have a voice mail service, so you must be available to respond in person (manually) to incoming fax calls. If you want to receive faxes automatically instead, contact your phone company to subscribe to a distinctive ring service, or to obtain a separate phone line for faxing.
fax setup case I: shared voice/fax line with PC modem and voice mail Note: The HP Fax cannot receive faxes automatically if you have a voice mail service, so you must be available to respond in person (manually) to incoming fax calls. If you want to receive faxes automatically instead, contact your phone company to subscribe to a distinctive ring service, or to obtain a separate phone line for faxing.
chapter 7 5 Press the Answer Mode button on the front panel until TEL appears on the display. 6 If your PC modem’s software is set to automatically receive faxes to your computer, turn off that setting. Caution! If you do not turn off the auto fax receive setting in your modem software, your HP Fax will not be able to receive faxes. how to answer fax calls manually fax setup You must be available to respond in person to incoming fax calls, or your HP Fax cannot receive faxes.
troubleshooting information 8 This section contains troubleshooting information for the HP Fax 1240 Series (HP Fax). Specific information is provided for installation and configuration topics. References to our online troubleshooting help are provided for operational topics. This section contains the following: • installation troubleshooting on page 94 • paper jams on page 97 status lights The HP Fax front panel display presents menus, prompts, status messages, and error messages.
chapter 8 installation troubleshooting troubleshooting Use this section to solve any problems you might encounter while installing the HP Fax. 94 problem possible cause and solution I received a message on the front panel display to attach the front panel cover. This might mean the front panel cover is not attached, or it is attached incorrectly. Make sure that you attach the bezel as described below and that it is firmly in place.
troubleshooting information problem possible cause and solution The front panel displays the wrong language. The HP Fax has been set up with the incorrect language or country/region. Usually, you set the language and country/region when you first set up the HP Fax. However, you can change these settings at any time by using the following procedure: user guide Press Setup. 2 Press 6, then press 3. This selects Preferences and then selects Set Language & Country/Region.
chapter 8 problem possible cause and solution My HP Fax does not power on. • The HP Fax may not be properly connected to a power supply. – • • If the HP Fax still does not turn on, it might have a mechanical failure. Unplug the HP Fax from the power outlet and contact HP. Check the print cartridge to make sure you have properly removed its packaging. Being careful not to touch the gold-colored contacts or ink nozzles, make sure you have gently pulled the pink tab to remove the plastic tape.
troubleshooting information paper jams problem possible cause and solution Paper has jammed in the automatic document feeder. Several common actions can cause paper jams: • placing too much paper in the document feeder tray using paper that is too thick or too thin for the HP Fax • trying to add originals to the document feeder tray while the HP Fax is copying or sending a fax 1 Open the scanner lid. 2 Gently pull the paper out of the rollers, and then close the scanner lid.
chapter 8 print cartridge problems problem possible cause and solution The HP Fax does not print satisfactorily. First check to see whether the print cartridge is out of ink. To do this, see print a self-test report on page 66. However, before you do this, check the print cartridge to make sure you have properly removed its packaging. Being careful not to touch the gold-colored contacts or ink nozzles, make sure you have gently pulled the pink tab to remove the plastic tape.
troubleshooting information copy problems problem possible cause and solution Copies are faded or colors are dull. • The Copy Quality setting for the HP Fax is set to Fast. • The Lighter/Darker setting for the HP Fax is set too light. See copy a washed-out original on page 54. • The Color Intensity setting for the HP Fax is set too pale. See enhance the colors of your original on page 59. • The print cartridges are clogged or out of ink.
chapter 8 problem possible cause and solution Copies have horizontal smears. • Ink is not filling the text • or graphics completely. • There are horizontal streaks on the copy. The print cartridges need cleaning or are low on ink. See work with print cartridges on page 65. The paper type setting is incorrect. Change the paper type setting to match the type of paper loaded in the paper tray. • The Copy Quality setting for the HP Fax is set to Fast. Check the Copy Quality setting.
troubleshooting information problem possible cause and solution Nothing happens when I try to copy. • The HP Fax is turned off. Look on the HP Fax front panel. If the display is blank and no lights are on, the HP Fax is turned off. Make sure the power cord is connected and plugged into a power outlet. Press the On button to turn on the HP Fax. • The original is placed incorrectly in the document feeder tray. Make sure it is inserted fully into the document feeder tray.
chapter 8 problem possible cause and solution The entire printout is slanted or skewed. • The paper guide is not positioned correctly, so paper is not feeding correctly. Make sure the paper guide is close to the left edge of the paper without bending the paper. Remove the paper, and then move the paper guide all the way to the left. Insert the paper into the paper tray, and then move the paper guide to the edge of the paper as shown below.
troubleshooting information problem possible cause and solution The last page of my document does not print. • The printout is blank. • The paper tray is empty or the HP Fax has a paper jam. Make sure paper is loaded in the paper tray and that you do not have a paper jam. For information on clearing paper jams, see paper jams on page 97. • • The paper size specified in the front panel Copy menu does not match the paper size detected.
chapter 8 fax problems Use this section to solve any problems you might encounter while setting up your HP Fax for faxing. For information about how to set up your HP Fax for faxing, see fax setup on page 75. problem possible cause and solution Fax transmission is slow. • The fax contains graphics. Graphics take longer to send. • The phone line connection is “noisy”. • You selected a high resolution for your fax. Consider using the standard resolution to send faster. • You are faxing in color.
troubleshooting information problem possible cause and solution I have difficulties when sending faxes and when receiving faxes. • Make sure you connected the HP Fax from the port labeled “1-LINE” to your telephone wall jack using the phone cord supplied in the box with your HP Fax.* This special 2-wire cord is different from the more common 4-wire cords you might already have in your office.
chapter 8 problem possible cause and solution I have difficulties when sending faxes and when receiving faxes. (continued) • troubleshooting • Make sure you have correctly connected the HP Fax to the telephone wall jack, and correctly connected any additional equipment and services that share the phone line with your HP Fax. Use the 1-LINE port on the back of the HP Fax to connect to the wall jack, and use the 2-EXT port to connect any other equipment, such as a PC modem or an answering machine.
troubleshooting information problem possible cause and solution • I cannot receive faxes, but I can send faxes. • • • The Rings to Answer feature might not be set to answer after the appropriate number of rings for your office setup. For more information, see how to choose the right fax setup for your office on page 78. If you have a voice mail service at the same phone number you use for fax calls, you must receive faxes manually, not automatically.
chapter 8 problem possible cause and solution • I cannot receive faxes, but I can send faxes. (continued) • If you are not using a distinctive ring service, check to make sure that the Answer Ring Pattern feature on your HP Fax is set to All Rings. For information, see change the answer ring pattern (distinctive ringing) on page 44.
troubleshooting information problem possible cause and solution * This possible cause/solution applies only in the countries/regions that I hear static on my telephone line ever since I connected the HP Fax.
chapter 8 message solution Cartridge error. See product documentation for details. • One or both of the print cartridges is having a problem. Determine which print cartridge is experiencing the problem and replace it. For more information, see work with print cartridges on page 65. troubleshooting alignment messages message solutions Press OK to print align page. The HP Fax prompts you for a print cartridge alignment whenever you insert a new print cartridge.
troubleshooting information message solutions Alignment failed. Please try again. The alignment procedure can fail for several reasons: • Alignment page is placed incorrectly in the document feeder tray. • Alignment page has been marked or creased. • No alignment page is loaded or a page other than the alignment page is loaded in the document feeder tray. Make sure you have placed the alignment page print side down with the top in first in the document feeder tray.
chapter 8 message solution Can’t print fax. Wrong paper detected. Replace paper. Press OK to continue. An incorrect paper size is loaded in the paper tray. The HP Fax can only print faxes on letter, A4, or legal paper. If another paper size is loaded in the paper tray, the HP Fax will not be able to print the received fax. Load letter, A4, or legal paper, and then press OK to print the fax. copy messages message solution Copy cancelled. • The paper tray does not have enough paper.
troubleshooting information general status messages message solution Open door. Clear carriage jam, and then press OK. The HP Fax is new and there is packing material inside the HP Fax. Attach front panel cover. The HP Fax cannot function until the front panel cover is attached. Open the print-carriage access door and make sure that you have removed all packing materials from the HP Fax. For information on installing the front panel cover, see the Setup Poster that came with your HP Fax. Paper jam.
chapter 8 message solution Memory full; press OK. The memory is full or the HP Fax has too many faxes stored in memory. Print the faxes stored in memory. Or, you can unplug the HP Fax to delete all faxes stored in memory. See reprint the faxes in memory on page 49 for more information. Paper mismatch. Try changing paper size or paper in tray, then press OK. The Paper Size setting does not match the actual size of the paper that is loaded in the paper tray.
troubleshooting information fax log error codes Use the table below to help you interpret the codes that appear in the results column of the fax log. See generate reports manually on page 35 for information on printing the fax log. The table also indicates which codes are specific to error correction mode (ECM). If the same error appears repeatedly, try turning off ECM. See use error correction mode on page 46. error definition (223 ECM) 224 One or more received pages might not be readable.
chapter 8 error definition 344-348 (349-353 ECM) 354-355 The telephone connection was lost. 356-361 (362-366 ECM) The receiving fax machine prematurely ended the session. 367-372 (373-377 ECM) 378-380 There was a communication error with the receiving fax machine. 381 The telephone connection was lost. 382 The receiving fax machine stopped accepting pages. 383 The telephone connection was lost. 390-391 There was a communication error with the receiving fax machine.
technical information 9 The technical specifications and international regulatory information for your HP Fax are provided in this section.
chapter 9 paper sizes type size Paper Letter: 8.5 by 11 inches (216 by 279 mm) Legal: 8.5 by 14 inches (216 by 356 mm) A4: 210 by 297 mm Transparency film Letter: 8.5 by 11 inches (216 by 279 mm) A4: 210 by 297 mm print margin specifications top (leading edge) bottom (trailing edge)1 left right paper or transparency film U.S. (Letter, Legal) 0.07 inches (1.8 mm) 0.46 inches (11.7 mm) 0.25 inches (6.4 mm) 0.25 inches (6.4 mm) ISO (A4) 0.07 inches (1.8 mm) 0.46 inches (11.7 mm) 0.
technical information power specifications • Power consumption: 50 W maximum • Input voltage: AC 100 to 240 V, 0.
chapter 9 For more information on ENERGY STAR guidelines, go to the following website: www.energystar.gov paper use This product is suited for the use of recycled paper according to DIN 19309. plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product’s life. material safety data sheets Material safety data sheets (MSDS) can be obtained from the HP website at: www.hp.
technical information regulatory notices The HP Fax meets product requirements from regulatory agencies in your country/region. This section contains the following topics: • regulatory model identification number on page 121 • notice to users of the U.S.
chapter 9 The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of transmission, the date and time it is sent and an identification of the business, other entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity
technical information Le numéro REN (Ringer Equivalence Number) attribué à chaque appareil terminal fournit une indication sur le nombre maximal de terminaux qui peuvent être connectés à une interface téléphonique. La terminaison d’une interface peut se composer de n’importe quelle combinaison d’appareils, à condition que le total des numéros REN ne dépasse pas 5. Basé sur les résultats de tests FCC Partie 68, le numéro REN de ce produit est 0.2B.
chapter 9 declaration of conformity According to ISO/IEC Guide 22 and EN 45014 Manufacturer’s name and address: Hewlett-Packard Company, 16399 West Bernardo Drive, San Diego, CA 92127-1899, USA Regulatory model number: SDGOB-0306-03 Declares that the product: Product name: HP Fax 1240 Series (Q5620A) Model number(s): HP Fax 1240 Series (Q5621A) Power adapters: Not Applicable Conforms to the following product specifications: Safety: UL1950/CSA22.2 No.
hp fax 1240 series support 10 Hewlett-Packard provides Internet and phone support for your HP Fax. This section contains the following topics: • get support and other information from the Internet on page 125 • hp customer support on page 125 • prepare your hp fax for shipment on page 127 If you are unable to find the answer you need in the printed or onscreen documentation supplied with your product, you can contact one of the HP support services listed in the following pages.
chapter 10 4 If you are still experiencing problems and need to speak with an HP Customer Support Representative, do the following: a. Have the specific name of your HP Fax, as it appears on the front panel, available. b. Have your service ID and serial number ready. To display your service ID and serial number on the front panel, press OK and Start Color at the same time. Press ! until Model Number appears, and then press OK. The service ID appears on the bottom line of the front panel display.
hp fax 1240 series support prepare your hp fax for shipment If after contacting HP Customer Support or returning to the point of purchase, you are requested to send your HP Fax in for service, please follow the steps below to avoid further damage to the HP product. Note: When transporting your HP Fax, make sure that the print cartridges have been removed. Make sure that you have properly shut down the HP Fax by pressing the On button. 1 Turn on the HP Fax.
chapter 10 9 Make sure the paper tray extender is in its closed position, and then fold the paper tray door up until it snaps into place. This places the HP Fax in its fully closed position, as shown below. 10 If available, pack the HP Fax for shipment by using the original packing materials or the packaging materials that came with your exchange device. support If you do not have the original packaging materials, please use other adequate packaging materials.
11 Your HP Fax comes with a limited warranty that is described in this section. Information about how to obtain warranty service and how you can upgrade your standard factory warranty is also provided.
warranty information chapter 11 Outside the U.S., please call your local HP Customer Support office. See call in Canada on page 126 for a list of international Customer Support numbers. returning your hp fax for service Before returning your HP Fax for service, you must call HP Customer Support. See hp customer support on page 125 for steps to take before calling Customer Support. hewlett-packard limited global warranty statement The following information specifies the HP limited global warranty.
warranty information TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. limitations of liability To the extent allowed by local law, the remedies provided in this Limited Warranty Statement are the Customer’s sole and exclusive remedies.
warranty information chapter 11 132 hp fax 1240 series
index Numerics 4 by 6 inch (10 by 15 cm) borderless photos fit to page, 55 A align ink cartridge, 95 align print cartridge, 70, 95 answer call waiting calls, 30 answer mode, 24 answering machine set up with voice/fax line, 86 set up with voice/fax/PC modem line, 88 attaching the front panel, 94 automatic document feeder, 2 jam, 114 load failed, 114 paper capacity, 117 automatic fax reports, 33 B baud rate, 46 best copy setting, 52 blank copy, 103 block numbers, 47 blocked carriage, 96 busy, HP Fax, 113
index answer ring pattern, 44 automatically receive, 24 block junk fax numbers, 47 busy, 44 busy line, 111 caller ID, 47 cancel, 49 cancel forward, 43 cancel scheduled, 21 color send fails, 111 confirm, 18 contrast, 38 date and time, 41 defaults, 40 distinctive ringing, 44 enter text, 32 error correction mode (ECM), 46 fax specifications, 118 fax speed, 46 forward, 43 header, 31 HP Fax out of memory, 114 lighten or darken, 39 manually receive, 24 monitor dialing, 22 no answer, 111 paper size, 13, 42 pause,
index K P keypad, enter text, 32 paper automatic document feeder jam, 114 automatic document feeder load fails, 114 avoid jams, 14 feed fails, 102 incorrect custom size, 112 jam, 113 legal to letter copy, 55, 56 load, 7 load in input tray, 11 load originals, 15 load other types, 12 mismatch error, 114 missing from printout, 103 order, 61 out of, 112 paper sizes, 118 papers to avoid, 10 recommended, 10 recommended copy types, L labels load, 12 language setup, 95 light copy, 99 lighten faxes, 39 lights t
index self-test, 66 reprint faxes in memory, 49 reset power error, 114 resolution, 38 fax, 38 restore factory defaults, 72 return your HP Fax, 130 ring, answer pattern, 44 rings to answer fax, 27 S scan scan specifications, 118 scanner lid white strip, clean, 64 scroll speed, 73 self-test report, 66 send fax later, 20 send faxes, 18 set language and country, 95 settings answer mode, 24 country and language, 95 fax speed, 46 setup fax, 75 setup, fax, 75 ship your HP Fax, 127 skewed printout, 102 sounds, a
Visit the hp fax information center It has everything you need to get the most value from your HP Fax. • Technical Support • Supplies and Ordering Information • Project Tips • Ways to Enhance Your Product www.hp.com/support © 2004 Hewlett-Packard Development Company, L.P. Printed on recycled paper. Printed in the U.S.A.
