- Hewlett-Packard Fax Machine User Manual

hp fax 1230

troubleshooting help

The HP Fax does

not answer after

the correct

number of rings.

• Check to see if you have you selected the desired number of rings and

check to make sure Auto Answer is on. For information on setting the

number of rings, see set the rings to answer setting on page 23. For

information on turning on Auto Answer, see receive a fax automatically

on page 14.

• If you have a telephone answering machine connected to your phone

line, see answer fax calls when you use an answering machine on the

same line on page 30 for information on setting up your HP Fax for use

with an answering machine.

• If you are using a voice mail system with your HP Fax, see answer fax

calls when you use voice mail on the same phone line on page 30 for

information on using the HP Fax with voice mail.

• Check to see if you have the ring pattern set correctly. If you subscribe to

a distinctive ring service through your telephone company, check that the

HP Fax ring pattern is set correctly. If you do not subscribe to a distinctive

ring service or do not have this service available in your area, make sure

that the ring pattern is set to All Rings. For information on setting the ring

pattern, see change the answer ring pattern (distinctive ringing) on

page 26.

problem solution