HP LaserJet 1100A Printer•Copier•Scanner User Guide _________________
© Copyright HewlettPackard Company 1998 All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Publication number: C4224 On-Line First Edition: October, 1998 Warranty Trademark Credits The information contained in this document is subject to change without notice. Adobe is a trademark of Adobe Systems Incorporated. Hewlett-Packard makes no warranty of any kind with respect to this information.
Contents 1 Getting to know the printer Printer features and benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Print with excellent quality. . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Save money . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Create professional documents . . . . . . . . . . . . . . . . . . . . . . .10 Printer components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Printer control panel . . . . . . . .
3 Printing media Printing transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Printing envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Printing labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Printing letterhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Printing cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6 Copying tasks Copy overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Making Quick Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Quick Copy settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Using the Copier Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . .64 Accessing the Copier Control Panel . . . . . . . . . . . . . . . . . . . .64 Canceling copy jobs . . . . . . . . . . . . . . . . . . . . .
9 Troubleshooting the Copier/Scanner Finding the solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 Scanning problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 Copying problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 The scanner did nothing . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97 No preview appeared on screen . . . . . . . . . . . . . . . . . . . . . . .99 Scanned image is of poor quality . . . . . .
Appendix A Printer specifications Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135 FCC compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137 Environmental Product Stewardship Program . . . . . . . . . . . . . .138 Protecting the Environment. . . . . . . . . . . . . . . . . . . . . . . . . .138 Material safety data sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140 Regulatory statements . . . . . . . . . . . .
Appendix F Accessories and ordering information Appendix G Scanner resolution and gray scale Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176 Resolution and gray-scale guidelines . . . . . . . . . . . . . . . . . . . . .177 Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178 Gray scale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Getting to know the printer This chapter provides information on the following topics: Note EN ● Printer features and benefits ● Printer components ● Choosing paper and other media ● Loading paper into the printer ● Turning the power off ● Voltage conversions ● Accessing printer properties (driver) and help ● Printing a self-test page For installation instructions, see the “HP LaserJet Quick Reference Guide” that came with your printer.
Printer features and benefits Congratulations on the purchase of your new printer. You can . . . Print with excellent quality ● Print at 600 dots per inch (dpi) with Resolution Enhancement technology (REt). Save money ● Use EconoMode to save toner. ● Print on both sides of the paper to save paper (manual duplexing). ● Print multiple pages on a single sheet of paper to save paper (N-up printing). Create professional documents ● Protect your documents by using Watermarks such as “confidential.
Printer components 2 1. Printer control panel 2. Paper supports 3. Paper input tray 4. Single-sheet paper input tray (priority feed) 5. Paper guides 6. Paper-output lever 7. Straight-through output path 8. Printer door 9. Paper output bin 1 3 4 9 5 8 7 6 1. Power switch (220-240 volt printers) 2. Power receptacle 3. Memory door 4.
Printer control panel The printer control panel is comprised of two lights and one lighted button. These lights produce patterns that identify the status of your printer. Go button and light Ready light Attention light Note ● Go button and light: Press and release to print a self-test page or when in manual-feed mode, or press and hold for 5 seconds to reset the printer. ● Ready light: Indicates the printer is ready to print. ● Attention light: Indicates printer initialization, reset, and errors.
Printer paper input trays Rear paper input tray The paper input tray located closest to the back of the printer can hold up to 125 sheets of 20 lb. paper or it can hold multiple envelopes. Front (single-sheet) paper input tray The single-sheet paper input tray should be used when feeding single pages or media such as envelopes. You can print the first page on different media than the rest using the single-sheet paper input tray.
Printer paper output paths Paper output bin The paper output bin is located on the front of the printer. Printed paper will be collected here in the correct sequence when the paperoutput lever is in the up position. Use the output bin when printing large, collated documents or when copying documents so that the original is separated from the copies.
Printer door Open the printer door to access the toner cartridge, clear jams, and clean the printer. The printer door is located on the front of the printer. Open and close the printer door by firmly grasping the top left and right sides of the printer door and pulling it towards you. Note EN If the scanner is attached, it may be necessary to move the printer to the edge of your workstation before opening the printer door in order to get the full range of motion.
Choosing paper and other media HP LaserJet printers produce excellent print quality documents. You can print on a variety of print media, such as paper (including up to 100% recycled fiber content paper), envelopes, labels, transparencies, and custom-sized media. Properties such as weight, grain, and moisture content are important factors, affecting printer performance and quality. To achieve the best possible print quality, use only high-quality paper designed for laser printers.
Loading paper into the printer Paper should be loaded with the top down and the side-to-be printed facing forward. Always adjust the paper guides to prevent jams and skewing. CAUTION Attempting to print on paper that is wrinkled, folded, or damaged in any way may cause a jam to occur. See “Printer paper specifications.” Note Always remove all paper from the paper input tray and straighten the stack when new paper is added.
Turning the power off Printers that require 100-127 volts of power must be unplugged to turn the power off. Printers that require 220-240 volts can be switched off (the switch is located on the left side of the power plug) or unplugged. Note To ensure safety when working inside the printer for any reason, it is best to unplug the printer. Voltage conversions HP LaserJet printers are manufactured to different specifications for different countries.
Accessing printer properties (driver) and help This section provides information on the following topics: ● Printer properties (driver) ● Printer online help Printer properties (driver) Printer properties control the printer and allow you to change default settings, such as paper size, printing on both sides of the page (manual duplexing), printing multiple pages on a single sheet of paper (N-up printing), resolution, watermarks, and printer memory.
Printer online help Printer properties online help The printer properties (driver) online help includes information specific to the functions within the printer properties. This online help will guide you when changing default settings for your printer. Access the printer properties help system by opening the printer properties and then clicking on the Help button. Online help The HP LaserJet 1100 online help includes information for all of the printing, copying, and scanning software applications.
Printing a self-test page Among other items, a self-test page provides all of the printer configuration settings, scanner attachment verification, a sample of the print quality, and provides information for printer page counts as well as scan and copy page counts. A self-test page can also help you verify the printer is printing correctly. To print a self-test page, press and release the Go button on the printer control panel while the printer is in the Ready state.
2 Getting to know the Copier/Scanner This chapter provides information on the following topics: Note EN ● Scanner features and benefits ● Getting to know the software ● Copier/Scanner components ● Supported paper sizes and types (media) ● Precautions for copying and scanning ● Loading Copier/Scanner originals ● Accessing the online help For hardware and software installation instructions, see the “HP LaserJet Quick Reference Guide” that came with your scanner.
Scanner features and benefits Scan Use HP software to simplify your office tasks: ● Faxing ● E-Mailing ● Editing text (OCR) ● Storing documents electronically Copy Make Quick Copies when copying your most frequent type of original. Use the Copier Control Panel to customize and make multiple copies.
Getting to know the software Bring the world to your fingertips by using the full-featured software solution included with your HP LaserJet 1100A Printer•Copier•Scanner.
Document Assistant (Windows 9x & NT 4.0) The Document Assistant is quick and convenient, and can facilitate many of your routine office tasks: ● Copying ● Storing or managing scanned text and images ● Scanning to e-mail ● Scanning to fax ● Editing scanned text (OCR) Take full advantage of the Document Assistant. Note The Document Assistant is not available for Windows 3.1x operating systems. Accessing the Document Assistant Note EN 1 Click Start, located in the system tray.
LaserJet Document Desktop (Windows 3.1x, 9x, NT 4.0) The LaserJet Document Desktop is a full-featured desktop application for your scanning and copying capabilities of HP LaserJet 1100.
Quick Copy settings The Quick Copy feature enables you to make consistent and convenient copies. Your PC does not even have to be turned on. Adjust the settings to reflect the most common type of original that you copy, and you do not have to change them again. For instructions on making Quick Copies and adjusting the default Quick Copy settings, see “Making Quick Copies.
LaserJet Toolbox The LaserJet Toolbox enables you to customize your software solution to meet your needs. ● Change the Quick Copy settings ● Configure properties for the Document Assistant ● Configure properties for the LaserJet Document Desktop ● Connect network scanner The LaserJet Toolbox also enables you to do the following: Note ● Calibrate the scanner ● Access the online user guide (this guide) ● Access the online help The LaserJet Toolbox is not available for Windows 3.
Copier/Scanner components 1. Scanner control panel 2. Paper input tray 3. Paper guides 4. Paper support 5. Door release button 6. Paper output path 7. Scanner attachment lever 8. Scanner door 3 1 8 7 6 Note 4 2 5 To remove the scanner from the printer, see “Removing the scanner.” Scanner control panel ● Copy: Press the Copy button to perform Quick Copies—your PC does not have to be turned on. ● Scan: Press the Scan button to launch the software.
Scanner paper input tray, guides, and output path The scanner paper input tray is located on the front, top side of the scanner. The paper guides are located inside the paper input tray and are used to ensure that the paper or media is correctly fed into the scanner and to prevent skewing (crooked image). CAUTION Paper and media can jam if not correctly loaded, causing damage to the original you are scanning or copying. See “Loading Copier/Scanner originals.
Supported paper sizes and types (media) The Copier/Scanner for the HP LaserJet 1100 can handle a broader range of paper sizes and more types of media than the printer: ● Maximum: 216 by 762 mm (8.5 by 30 in.) ● Minimum: 50.8 by 90 mm (2 by 3.5 in.) In addition, you can scan and copy many different types of paper and media that are typically not used for printing, such as news print, photographs, business receipts, and business cards.
Precautions for copying and scanning You should not put anything in the Copier/Scanner that could get stuck in or damage the feed mechanism. Observe the following precautions to minimize the possibility of jamming or damaging the feed mechanism: ● Remove self-stick notes. ● Remove staples and paper clips. ● Straighten any curls or wrinkles in the original to be scanned. ● Do not scan or copy any original with glue, correction fluid, or wet ink on it.
Loading Copier/Scanner originals 1 Load the original with the narrow side down and the side-to-bescanned facing toward the front of the scanner. 2 Adjust the paper guides. 3 Press the Scan button on the scanner or press the Copy button for a Quick Copy. Note Always remove all originals from the input tray and straighten the stack when new originals are added. CAUTION Small originals will cause a jam if not loaded correctly.
Accessing the online help To access the HP LaserJet 1100 Online Help, use any of the three methods below: ● Program Group: • Windows 9x & NT 4.0: Click Start, Programs, HP LaserJet 1100, and then LaserJet 1100 Online Help. • Windows 3.1x: From the Program Manager, double-click the HP LaserJet 1100 icon, and then double-click LaserJet 1100 Online Help. Note The Document Assistant is not available for Windows 3.1x operating systems. ● Document Assistant: Click Tools, and then click Help.
3 Printing media This chapter provides information on the following topics: EN ● Printing transparencies ● Printing envelopes ● Printing labels ● Printing letterhead ● Printing cards 35
Printing transparencies Only use transparencies recommended for use in laser printers, such as HP transparency film. See “Printer paper specifications.” CAUTION Inspect the transparencies to ensure they are not wrinkled or curled, and that they do not have any torn edges. 1 Adjust the paper-output lever to the down position. 2 Load with the top down and the side-to-be-printed (rough side) facing toward the front of the printer. Adjust the paper guides.
Printing envelopes CAUTION EN Only use envelopes recommended for laser printers. See “Printer paper specifications.” 1 Adjust the paper output-lever to the down position. 2 Load with the narrow, stamp-side down and the side-to-beprinted facing toward the front of the printer. Adjust the paper guides to fit the envelope. 3 Select the correct envelope size in the software application. This setting can be accessed through the printer properties. See “Printer properties (driver).” 4 Print.
Printing labels Only use labels recommended for laser printers, such as HP LaserJet labels. See “Printer paper specifications.” CAUTION Do not use labels that are separating from the backing sheet, wrinkled, or damaged in any way. Do not feed a sheet of labels through the printer twice. The adhesive backing is designed for one pass through the printer. Also, do not use continuous feed labels or labels that require moisture to stick. 1 Adjust the paper output-lever to the down position.
Printing letterhead 1 Load with the top down and the side-to-be-printed facing toward the front of the printer. Adjust the paper guides to fit the width of the paper. 2 Print. To print a single page cover letter, using letterhead, followed by a multi-page document, load the letterhead in the single-sheet paper input tray and load the standard paper in the multi sheet paper input tray. By default, the printer prints from the single sheet paper input tray first. Cover letter followed by document.
Printing cards The HP LaserJet 1100 does not support paper smaller than 76 by 127 mm (3 by 5 in.). Verify cards are not stuck together before loading. 1 Adjust the paper output-lever to the down position. 2 Load with the narrow side down and the side-to-be-printed facing toward the front of the printer. Adjust the paper guides to fit the card. 3 Select the correct card size in the software application being used. (Software settings can override printer properties.) 4 Print.
4 Printing tasks This chapter provides information on the following topics: EN ● Printing with manual feed ● Printing on both sides of the paper (manual duplexing) ● Printing watermarks ● Printing multiple pages on a single sheet of paper (N-up printing) ● Printing booklets ● Canceling a print job ● Changing print quality settings ● Print using EconoMode (save toner) 41
Printing with manual feed Use manual feed when printing mixed media; for example, an envelope, then a letter, then an envelope, and so forth. Load an envelope in the single sheet paper input tray and load letterhead in the multiple-page paper input tray. Also, use manual feed to protect your privacy when printing to a network printer. To print using manual feed, you must access the printer properties or printer setup in your software application and select Manual Feed from the Source drop down list.
Printing on both sides of the paper (manual duplexing) To print on both sides of the paper (manual duplexing), you must run the paper through the printer twice. You can print using the paper output bin or the straight-through output path. HP recommends using the paper output bin for light-weight paper. Use the straight-through output path for any heavy media or media that tends to curl when printed, such as envelopes and card stock.
Manual duplex using the paper output bin (standard) 1 1 Adjust the paper-output lever to the up position. 2 Access the printer properties. See “Printer properties (driver).” On the Finishing tab, click Manual Duplex (standard), and then click OK. Print the document. 3 After side one has been printed, remove the remaining paper from the paper input tray and set it aside until after you finish your manual duplexing job.
Manual duplex (special) heavy-media, card stock For heavy media (card stock, etc.), use the straight-through output path. 1 1 Adjust the paper-output lever to the down position. 2 Access the printer properties. See “Printer properties (driver).” On the Finishing tab, click Manual Duplex (special), and then click OK. Print the document. 3 After side one has been printed, remove the remaining paper from the paper input tray and set it aside until after you finish your manual duplexing job.
Printing watermarks The watermark option allows you to print text “underneath” (in the background) of an existing document. For example, you may want to have large gray letters reading “draft” or “confidential” printed diagonally across the first page or all pages of a document. Accessing the watermark feature 1 From your software application, access the printer properties. See “Printer properties (driver).
Printing multiple pages on a single sheet of paper (N-up printing) You can select the number of pages you want to print on a single sheet of paper. If you choose to print more than one page per sheet, the pages will appear decreased in size and will be arranged on the sheet in the order that they would otherwise be printed. Specify up to 9 pages per sheet of paper. Accessing the multiple pages per sheet feature EN 1 From your software application, access the printer properties.
Printing booklets You can print booklets on letter, legal, executive, or A4 size paper. 1 2 1 Load the paper, and then adjust the paper-output lever to the up position. 2 From your software application, access the printer properties. See “Printer properties (driver).” On the Finishing tab click Booklet printing, and then click OK. Print the document. 3 After side one has been printed, remove the remaining paper from the paper input tray, and set it aside until your booklet job is complete.
5 5 Place the pages from side one back in the paper input tray. The printed text should be oriented sideways and facing toward the back of the printer. Click OK (on screen). The printer will finish printing. 6 Fold and staple the pages.
Canceling a print job A print job can be canceled from a software application or a print queue: ● Remove remaining paper from the printer: This will stop the printer immediately. Use either of the next two options after the printer is stopped. ● Software application: Typically, a dialog box will briefly appear on your screen allowing you the option to cancel the print job. ● Print queue: If a print job is waiting in a print queue (PC memory) or print spooler, delete the job there.
Changing print quality settings Print quality settings affect such things as how light or dark the print on the page is and the style in which you would like graphics printed. You can change the settings in printer properties to accommodate the types of jobs you are printing.
5 Scanning tasks This chapter provides information on the following topics: Note EN ● Scanning to fax ● Scanning to e-mail ● Editing scanned text (OCR) ● Storing scanned text or images ● Acquiring an image ● Contrast sensitive originals ● Enhancing the scanned image ● Adding annotations to scanned images ● Canceling scan or copy jobs Scanning with the correct resolution and gray scale settings for your job is important in order to obtain good results.
Scanning to fax Scan to fax using the Document Assistant or the LaserJet Document Desktop. You can change the properties for this feature within the LaserJet Toolbox. See “LaserJet Toolbox.” Using the Fax feature 1 Load the original with the narrow-side down and the side-to-bescanned facing toward the front of the scanner. 2 Adjust the paper guides. 3 Press the Scan button on the scanner. Windows 9x & NT 4.0 The Document Assistant will launch automatically after the Scan button is pressed.
Scanning to e-mail Scan to e-mail using the Document Assistant or the LaserJet Document Desktop. You can change the properties for this feature within the LaserJet Toolbox. See “LaserJet Toolbox.” Using the E-Mail feature 1 Load the original with the narrow-side down and the side-to-bescanned facing toward the front of the scanner. 2 Adjust the paper guides. 3 Press the Scan button on the scanner. Windows 9x & NT 4.0 The Document Assistant will launch automatically after the Scan button is pressed.
Editing scanned text (OCR) Use the “Edit” feature to edit text. You can edit faxes, letters, meeting notes, newspaper clippings, and many other documents. When editing scanned text, an Optical Character Recognition (OCR) application will read the text and enable you to import it into a word processing program where you can make your edits. You can change the properties for this feature within the LaserJet Toolbox. See “LaserJet Toolbox.
Windows 3.1x After the Scan button is pressed, the LaserJet Document Desktop will launch automatically and the original will scan. Note 1 Rotate the image, if necessary. 2 Click on the image and drag it to the word processing icon or click File, Send to, and then the name of your word processing application. Your word processing software application will launch with the scanned image optically read and ready to edit. 3 Check the spelling in your document.
Storing scanned text or images Your HP software enables you to quickly store scanned images in a directory of your choice, saving you time by providing direct access to your file management system. Store scanned images using the Document Assistant or the LaserJet Document Desktop. You can change the properties for this feature within the LaserJet Toolbox. See “LaserJet Toolbox.
Acquiring an image You can start a scan from the HP LaserJet Document Desktop. You can also acquire an image from any TWAIN-compliant device, such as a TWAIN-compliant digital camera or scanner (other than the Copier/Scanner). The online help provides more information on how to acquire an image. See “Accessing the online help.” Contrast sensitive originals If scanning or copying an original that has a colored background and text that does not stand out very well, you may need to adjust the contrast.
Enhancing the scanned image You can make enhancements to scanned images using the LaserJet Document Desktop: Note ● Rotate and flip ● Straighten ● Invert ● Sharpen ● Clean ● Convert to gray scale ● Adjust contrast ● Crop The online help provides instructions on how to use these features. See “Accessing the online help.” Accessing image enhancement features From the LaserJet Document Desktop, click Tools, and then click Image Enhancement.
Adding annotations to scanned images HP software enables you to modify and create annotations on your scanned images. You can do any of the following to your scanned image: Note ● Add text ● Add sticky notes ● Highlight text or graphics ● Rubber stamp the image (for example: “confidential”) ● Draw lines and arrows The online help provides instructions on how to use these features. See “Accessing the online help.
6 Copying tasks This chapter provides information on the following topics: EN ● Copy overview ● Making Quick Copies ● Using the Copier Control Panel ● Canceling copy jobs 61
Copy overview There are two methods you can use to make copies: ● Making Quick Copies ● Using the Copier Control Panel Each method is intended to be used for different purposes. Making Quick Copies Quick Copies enable you to quickly make a single copy of a document (up to 20 pages), and your PC does not have to be turned on. You can change the default Quick Copy settings, if necessary, to yield the best looking copies for the type of original you copy most.
Quick Copy settings You can change the default Quick Copy settings. Quick Copy settings will remain the same for all future Quick Copy jobs, even when the PC is turned off, until you change the defaults again (the PC must be turned on to change the settings). Quick Copy settings include the following: ● Type of originals (combination, text, or photograph) ● Paper size (select the size of your most common original to be copied) ● Contrast Accessing the Quick Copy settings ● WIndows 9x & NT 4.
Using the Copier Control Panel Use the Copier Control Panel when you wish to do any of the following tasks with your original to be copied: Note ● Print multiple copies of the same document (load up to 20 pages) ● Deskew ● Remove speckles ● Specify the type of original (the software automatically selects optimum settings for the type of original you specified) ● Scale the image ● Adjust the contrast The online help provides instructions on how to use these features.
7 Managing the toner cartridge This chapter provides information on the following subjects: EN ● HP toner cartridges ● Redistributing toner ● Changing the toner cartridge 65
HP toner cartridges HP policy on non-HP toner cartridges Hewlett-Packard Company cannot recommend use of non-HP toner cartridges, either new, refilled, or remanufactured. Since they are not HP products, HP cannot influence their design or control their quality. Note Warranty does not apply to defects resulting from software, interfacing, parts, or supplies not supplied by HP. Toner cartridge storage Do not remove the toner cartridge from its package until you are ready to use it.
Redistributing toner When toner is low, faded or light areas may appear on a printed page. You may be able to temporarily improve print quality by redistributing the toner. The following procedure may allow you to finish the current print job before replacing the toner cartridge. Note If the scanner is attached, it may be necessary to move the printer to the edge of the work space before opening the printer door in order to get the full range of motion.
Changing the toner cartridge 1 To change the toner cartridge, follow the instructions below: Note If the scanner is attached, it may be necessary to move the printer to the edge of the work space before opening the printer door in order to get the full range of motion. 2 1 Open the printer door and remove the old toner cartridge. See “Recycling toner cartridges” for recycling information.
8 Troubleshooting the printer This chapter provides information on the following subjects: Note EN ● Finding the solution ● Improving print quality ● Cleaning the printer ● Clearing printer paper jams ● Resetting the printer See HP’s Web site for software and printer driver updates, frequently asked questions, and additional troubleshooting information. See “Online services” for your specific Web address.
Finding the solution Use this section to find the solution to common printer problems. For copying or scanning problems, see “Finding the solution” in the scanner troubleshooting chapter. Pages did not print . . . ● Light patterns: What light pattern is displayed on the printer control panel? See “Printer light patterns.” ● Error messages on screen: Is there a message on the screen? See “Error messages on screen.
Printer light patterns Light status legend Symbol for “light off” Symbol for “light on” Symbol for “light blinking” Control panel light messages Light status Condition of the printer PowerSave mode (or the printer is off) The printer uses PowerSave mode to conserve energy. Action Pressing the Go button on the printer control panel or printing will awaken the printer from PowerSave mode.
Control panel light messages (continued) Light status Condition of the printer Manual feed The printer is in manual feed mode. Door open, no toner cartridge, or paper jam The printer is in an error state. Paper out The printer is out of paper. Action Check that you have loaded the correct paper, then press and release the Go button on the printer control panel to print. Manual feed is controlled by the software.
Control panel light messages (continued) Light status Condition of the printer Fatal error All lights are on. Action ● ● ● EN Reset the printer. Turn the printer off and then back on. Contact HP Support. See “HP Support.
Error messages on screen Error messages on screen Error Message Solution Printer not responding/ error writing to LPT1 Verify the following: ● Ready light is on. ● Power cord and parallel cable are correctly connected. Try the following: ● Disconnect and reconnect the power cord and parallel cable at both ends. ● Use another IEEE-1284 compliant parallel cable. Cannot access port (in use by another application) There is a device conflict.
Error messages on screen (continued) Error Message Solution Illegal operation/General This error indicates that a problem occurred in protection fault/Spool 32 Windows with your computer system resources error (memory or hard disk). To clear this error, restart your PC. To help prevent this error from occurring in the future, use some or all of the following recommendations: ● Run fewer applications at the same time. Close (rather than minimize) the applications that you are not using at the current time.
Paper handling problems Paper handling problems Problem Solution Paper jam ● ● ● Print is skewed (crooked ) ● ● More than one sheet of ● paper feeds through the printer at one time Printer does not pull paper from the paper input tray ● ● Printer made my paper ● curl ● The printer does not output the printed paper to the correct path Verify you are printing with paper that meets specifications. See “Printer paper specifications.
Printed page is different than what appeared on screen Printed page problems Problem Solution Print job prints extremely slow The maximum speed of the printer is 8 pages per minute, which cannot be exceeded. This speed is measured using “Letter” sized paper. “Letter” is a U.S. standard paper size, which is smaller than European A4. Your print job may be very complex. Try the following: ● Reduce the complexity of your document (reduce the number of multiple graphics, and etc.).
Printed page problems (continued) Problem Solution Missing graphics The file may have blank pages. Try the following: or text ● Check the file to make sure that your file does not contain blank pages. The graphic settings in the printer properties may not be correct for the type of job you are printing: ● Try a different graphic setting in the printer properties. To access the printer properties, see “Printer properties (driver).” The printer driver may not work for the type of job you are printing.
Improving print quality This section provides information on the following topics: ● Image defect examples ● Correcting print defects Image defect examples EN Light print or fade Toner specks Dropouts Vertical lines Gray background Toner smear Improving print quality 79
Loose toner Vertical repetitive defects Misformed characters Page skew Curl or wave Wrinkles or creases 80 Chapter 8 Troubleshooting the printer EN
Correcting print defects Light print or fade ● The toner supply is low. You may be able to temporarily extend the toner cartridge life. See “Managing the toner cartridge.” ● The paper may not meet HP’s paper specifications (for example, the paper is too moist or too rough). See “Printer paper specifications.” ● If the whole page is light, the print density adjustment is too light or EconoMode may be on. Adjust the print density and disable EconoMode within the printer properties.
Gray background ● Decrease the print density setting. This will decrease the amount of background shading. Access this setting under “Printer properties (driver).” ● Change the paper to a lighter basis weight. See “Printer paper specifications.” ● Check the printer’s environment; very dry (low humidity) conditions can increase the amount of background shading. ● Install a new HP toner cartridge. See “Changing the toner cartridge.
Misformed characters ● If characters are improperly formed, producing hollow images, the paper stock may be too slick. Try a different paper. See “Printer paper specifications.” ● If characters are improperly formed, producing a wavy effect, the laser scanner may need service. Verify that characters are improperly formed on a self-test page. If so, contact an HPauthorized dealer or service representative. See “Service and support.
Cleaning the printer During the printing process, paper, toner, and dust particles can accumulate inside the printer. Over time, this buildup can cause print quality problems, such as toner specks or smearing.
Cleaning the toner cartridge area 1 2 3 Cleaning the toner cartridge area is not necessary on a regular basis. Before cleaning, look for excessive toner in the compartment. WARNING! Before cleaning the printer, turn the printer off by unplugging the power cord, and then wait for the printer to cool. 1 Turn the printer off by unplugging it, and then wait for the printer to cool. 2 Open the printer door and remove the toner cartridge.
Cleaning the printer paper path This process uses copier-grade paper to remove dust and toner from the paper path. Do not use bond or rough paper. Use this process if you are experiencing toner specks or dots on printouts. This process will produce a page with toner debris, which should be discarded. Note 1 Ensure the printer is loaded with paper. 2 Ensure the printer is in the Ready state. 3 Press and hold the GO button for 20 seconds (if released before 20 seconds the printer will perform a reset).
Clearing printer paper jams Occasionally, paper becomes jammed during a print job. Some of the causes include the following: Note ● The paper input trays are loaded improperly or overfilled. See “Loading paper into the printer.” ● The paper output path is changed during rather than before a print job. ● Media that does not meet HP specifications is used. See “Printer paper specifications.” Always remove all paper from the paper input tray and straighten the stack when new paper is added.
Removing a jammed page If the scanner is attached to the printer, you may need to pull the printer to the edge of the work space so the door hangs over the edge to enable full door extension. 1 2 1 Open the printer door. If the paper can be removed without removing the toner cartridge, do so; see step 3. Otherwise, continue with step 2. 2 Remove the toner cartridge and place it aside, covering it with a sheet of paper. CAUTION Paper jams in this area may result in loose toner on the page.
3 3 With both hands, grasp the side of the paper that is most visible (this includes the middle) and then carefully pull it free from the printer. Note If the paper tears, see “Paper jam: removing torn pieces of paper.” 4 4 When the jammed paper has been removed, replace the toner cartridge and close the printer door. Note If you had to move the printer to the edge of the desk to accommodate the scanner, check the printer cable and power connections to ensure they are securely fastened.
Paper jam: removing torn pieces of paper 1 Sometimes a piece of jammed paper can tear when being removed. Use the following procedure to remove any small pieces of paper left in the printer. 1 Make sure the toner cartridge is installed and the printer door is closed. 2 Turn the printer off and then back on. As the printer restarts, the rollers will advance the piece(s) of paper. 2 Note Printers powered by 220-240 volts can be turned off and on with the switch. See “Turning the power off.
Changing the pickup roller If the printer regularly mispicks (no paper is fed through or more than one sheet feeds through), you may need to change or clean the pickup roller. See “Accessories and ordering information” to order a new pickup roller. 1 2 1 Unplug the power cord from the printer, and then allow the printer to cool. 2 Open the door and remove the toner cartridge. 3 Locate the pickup roller. 4 Rotate the bottom of the pickup roller towards the front of the printer.
5 5 Gently pull the pickup roller straight out. 6 Position the new part within the slot of the old pickup roller. 7 Rotate the bottom of the new pickup roller towards the back of the printer. 8 Reinstall the toner cartridge and close the printer door. 6 Note Plug the printer in to turn it back on.
Cleaning the pickup roller If you wish to clean the pickup roller rather than replace it, follow the instructions below: Remove the pickup roller as described in “Changing the pickup roller.” 1 1 Dab a lint-free cloth in isopropyl alcohol, and then scrub the roller. WARNING! Alcohol is flammable. Keep the alcohol and cloth away from open flame. Allow alcohol to dry completely before closing the printer and plugging in the power cord.
Resetting the printer To reset the printer, press and hold the Go button on the printer control panel for 5 seconds.
9 Troubleshooting the Copier/Scanner This chapter provides information on the following subjects: EN ● Finding the solution ● Improving scan/copy quality ● Calibrating the scanner ● Cleaning the scanner ● Clearing scanner jams ● Removing the scanner 95
Finding the solution Use this section to find the solution to common scanner problems.
The scanner did nothing Is the scanner correctly connected and latched to the printer? The scanner must be connected and the attachment lever latched. See the Quick Reference Guide for attachment instructions. See “Removing the scanner” for instructions on removing the scanner. CAUTION To prevent damage, unplug the printer before checking the scanner connection.
Do you have other devices running on your computer? The HP LaserJet 1100A Printer•Copier•Scanner may not share a parallel port. If you have a sound card, external hard drive, or network switchbox connected to the same parallel port as the HP LaserJet 1100A, the other devices may be interfering. You must disconnect the other devices to connect and use the HP LaserJet 1100A or you must use two parallel ports on the computer. You may need to add another parallel interface card.
No preview appeared on screen Are you currently copying or printing? Wait for the copy or print job to be completed before scanning. Is the original loaded correctly? Verify the original is loaded correctly: narrow side first, top down in the scanner paper input tray with the side-to-be scanned facing forward. See “Loading Copier/Scanner originals.” Is the scanner correctly connected and latched to the printer? The scanner must be connected and the attachment lever latched.
Scanned image is of poor quality Is the original a second generation photo or picture? Reprinted photographs, such as in newspapers or magazines, are printed using tiny dots of ink that make an interpretation of the original photograph; thus, the quality is dramatically decreased. Often, the ink dots form unwanted patterns that, when scanned and reprinted or displayed, can be detected. If the following suggestions do not provide a solution, you may need to use a better-quality version of the original.
Part of the image did not scan or is missing text Was the original loaded correctly? Verify you loaded the original correctly. See “Loading Copier/Scanner originals.” Does the original have a colored background? Colored backgrounds can cause images in the foreground to blend too much. Try adjusting the settings before scanning or enhancing the image after it has been scanned. See “Contrast sensitive originals.” Also see “Scanner resolution and gray scale.” Is the original longer than 762 mm (30 in.
The text cannot be edited Have you specified either the Document Assistant or the LaserJet Document Desktop to Edit text (OCR)? Text remains as a single image until it is run through the OCR (Optical Character Recognition) application, which will convert the single image into text you can edit. See “Editing scanned text (OCR).” Is the correct word-processing application linked with the OCR application? Your OCR application may be linked to a word processing application that does not perform this task.
The scan takes too long Do you have your resolution and gray scale set too high? Having the resolution and gray scale set high will cause the scan job to take longer and will result in larger files. Scanning or copying with the correct resolution and gray scale settings for your job is important to obtain good results. To learn more about resolution and gray scale, see “Scanner resolution and gray scale.
Error messages appear on the screen Unable to activate TWAIN source ● If you are acquiring an image from another device, such as a digital camera or another scanner, make sure the other device is TWAIN compliant. Non-TWAIN-compliant devices do not work with the HP LaserJet 1100A Printer•Copier•Scanner software. ● Be sure that you have connected the parallel cable that came in your package to the correct parallel port on the back of your PC.
No copy came out or the scanner did nothing Is paper loaded in the printer paper input tray? Load paper in the printer. See “Loading paper into the printer.” Is the original loaded correctly? Verify the original is loaded correctly: narrow side first and top down in the scanner paper input tray. See “Loading Copier/Scanner originals.” Is the scanner correctly connected and latched to the printer? The scanner must be connected and the attachment lever latched.
Copies are blank, missing images, or faded Are you making a Quick Copy when you should be using the Copier Control Panel? The Quick Copy settings may not produce good results for the type of copy job you are attempting. See “Copy overview.” Is the protective tape still on the printer toner cartridge? Each new toner cartridge is packaged with protective plastic tape. See “Changing the toner cartridge” to verify the protective tape has been removed.
Improving scan/copy quality This section provides information on the following topics: ● Preventative steps ● Image defect examples ● Correcting scan/copy defects Preventative steps There are a few, simple steps you can take to improve scan quality: EN ● Load the paper or media correctly. If the paper is loaded incorrectly, it may skew, causing unclear images and problems with the OCR application. See “Loading Copier/Scanner originals.
Image defect examples Vertical white stripes Blank pages Too light or dark Unwanted lines Black dots or streaks Unclear text Image prints at reduced size 108 Chapter 9 Troubleshooting the Copier/Scanner EN
Correcting scan/copy defects Vertical white stripes ● The scanner may need recalibrated. See “Calibrating the scanner.” ● The paper may not meet HP’s paper specifications (for example, the paper is too moist or too rough). See “Printer paper specifications.” Blank pages ● The original may have been loaded backwards. Load the original with the narrow side down and the side-to-be-scanned facing toward the front of the scanner. See “Loading Copier/Scanner originals.
Black dots or streaks ● There may be ink, glue, correction fluid, or an unwanted substance on the scanner sensor. Try cleaning the scanner. See “Cleaning the scanner.” Unclear text ● Try adjusting the settings. • Copier Control Panel: see “Using the Copier Control Panel.” • Quick Copy settings: see “Quick Copy settings.” • Verify you have the correct resolution and gray-scale settings. See “Scanner resolution and gray scale.
Calibrating the scanner If images are showing defects, the scanner may need to be calibrated. First verify the problem is not printer related. If the problem is not printer related, clean the scanner. See “Cleaning the scanner.” If image defects persist, then calibrate the scanner. To access the calibration utility, see “Accessing the Calibration utility.” Note 1 Create a page that measures 219 mm by at least 153 mm (8.6 in. by at least 6 in.). Use bright, white paper.
Cleaning the scanner You may need to clean the scanner after scanning or copying items that have ink which smudges or that have excessive amounts of dirt or dust. To clean the scanner, follow the instructions below: 1 1 Unplug the printer to turn the power off, and then wait for the scanner to cool. 2 Open the scanner door. 3 Dampen a clean, cotton cloth with rubbing alcohol (pH7 or neutral pH) or glass cleaner.
Clearing scanner jams Occasionally, paper becomes jammed during a scan or copy job. Some of the causes include the following: ● The paper input trays are loaded improperly. See “Loading Copier/Scanner originals.” ● The original is too small or large to be correctly fed through the scanner. See “Supported paper sizes and types (media).” ● The original exceeds the maximum page length. See “Supported paper sizes and types (media).” ● Media that does not meet HP specifications is used.
Clearing jams 1 1 Open the scanner door. 2 Locate and grasp the original on the top or bottom side, whichever side sticks out further, and then pull gently and steadily. 3 If necessary, roll the white wheel in the opposite direction you are pulling the original. For example, if you are pulling the original from the bottom, roll the wheel up. If the jammed original is not visible, see “Clearing hard-to-reach jams.
Clearing hard-to-reach jams Remove the scanner from the printer. See “Removing the scanner.” CAUTION Removing the scanner without first unplugging the printer may damage your printer and scanner. The printer must also be unplugged before reinstalling the scanner on the printer. 1 1 Rotate the scanner so the top is facing toward the ground. 2 Gently shake the scanner until the original falls out the top.
Removing the scanner To remove the scanner from the printer, follow the instructions below: CAUTION Removing the scanner without first unplugging the printer may damage your printer and scanner. The printer must also be unplugged before reinstalling the scanner on the printer. 1 Unplug the printer to turn it off. 2 Move the scanner lever, located under the scanner, from the left to the right to disengage the connector.
10 Service and support This chapter provides information on the following topics: EN ● Availability ● Obtaining hardware service ● Guidelines for repacking the printer ● Guidelines for repacking the scanner ● Service information form ● HP Support ● Worldwide sales and service offices 117
Availability HP provides a variety of service and support options around the world. Availability of these programs will vary depending upon your location. Obtaining hardware service If your hardware should fail during the warranty period, HP offers the following support options: ● HP repair services: HP will arrange to pick up the unit, repair it, and return it to you within 5-10 days, depending on your location.
Guidelines for repacking the printer CAUTION ● If possible, include print samples and 5-10 sheets of paper or other media that did not print correctly. ● Remove and retain any DIMMs (memory) installed in the printer. See “Removing DIMMs.” ● Remove the scanner. See “Removing the scanner.” ● Remove and retain any cables and optional accessories installed in the printer. Static electricity can damage DIMMs.
Guidelines for repacking the scanner ● Remove the scanner from the printer. See “Removing the scanner.” ● Use the shipping container and packing material in which the replacement unit came, if possible. Shipping damage as a result of inadequate packing is your responsibility. If you have already disposed of the scanner’s packing material, contact a local mailing service for information on repacking the scanner. ● Include a completed copy of the Service information form. See “Service information form.
Service information form Service information form Who is returning the equipment? Date: Person to contact: Phone: Alternate contact: Phone: Return shipping address: Special shipping instructions: What is being sent? Model number: Serial number: Please attach any relevant printouts when returning equipment. Do not ship accessories that are not required to complete the repair (manuals, cleaning supplies, etc.) What needs to be done? 1.
HP Support Thank you for your purchase. Along with your product, you receive a variety of support services from Hewlett-Packard and our support partners that are designed to give you the results you need, quickly and professionally. Please have the model number, serial number, date of purchase, and description of the problem ready for your HP Support representative. The following support information is available: ● Customer Support and product repair assistance (U.S.
European Customer Support Center language and in-country options available Open Monday through Friday 8:30–18:00 CET HP provides a free telephone support service during the warranty period. By calling a telephone number listed below, you will be connected to a responsive team waiting to help you. If you require support after your warranty has expired, you can receive support for a fee through the same telephone number. The fee is charged on a per-incident basis.
Italian Italy: (39) (2) 264-10350 Spanish Spain: (34) (90) 232-1123 Portuguese Portugal: (351) (1) 441-7199 In-country support numbers: If you require support after your warranty has expired, additional product repair services, or if your country is not listed below, see “Worldwide sales and service offices.
EN Singapore (65) 272-5300 Taiwan (886) (02) 717-0055 Thailand 66 (2) 661-4011-4 Turkey (90) (212) 224-5925 HP Support 125
Online services For 24-hour access to information over your modem, we suggest these services: World Wide Web URL Printer drivers, updated HP printer software, plus product and support information may be obtained from the following URLs: in the U.S. http://www.hp.com/support/lj1100 in Europe http://www2.hp.com Printer drivers may be obtained from the following sites: in Korea http://www.hp.co.kr in Taiwan http://www.hp.com.tw or the local driver website http://www.dds.com.
Obtaining software utilities and electronic information Obtain printer drivers. U.S. and Canada Phone: (1) (970) 339-7009 Mail: Hewlett-Packard Co. P.O. Box 1754 Greeley, CO 80632 U.S.A. Fax: (1) (970) 330-7655 Asia-Pacific countries Contact Fulfill Plus at (65) 740-4477 (Hong Kong, Indonesia, Philippines, Malaysia, or Singapore). For Korea, call (82) (2) 3270-0805 or (82) (2) 3270-0893. Australia, New Zealand, and India For Australia and New Zealand, call (61) (2) 565-6099.
HP direct ordering for accessories or supplies Call 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada). HP Support Assistant compact disc This support tool offers a comprehensive online information system designed to provide technical and product information on HP products. To subscribe to this quarterly service in the U.S. or Canada, call 1-800-457-1762. In Hong Kong, Indonesia, Malaysia, or Singapore, call Fulfill Plus at (65) 740-4477.
EN Hong Kong (852) 2506-2422 Hungary (36) (1) 252-4647 India +91 (0) 11 682 6031 Indonesia +62 (0) 21 352 2044 Italy 1678-59020 Korea +82 (0) 02 769 0543 Malaysia +60 (0) 3 298 2478 Netherlands 0800-0222420 New Zealand +64 (0) 09 356 6642 Norway 800-11319 Portugal 05 05 313342 Philippines +65 275 7251 Singapore +65 275 7251 Spain 900-993123 Sweden 020-79-5743 Switzerland (German) 0800-551527 Switzerland (French) 0800-551526 Taiwan (886) (2) 719-5589 Thailand +66 (0) 2 6
Worldwide sales and service offices Before calling an HP Sales and Service office, be sure to contact the appropriate Customer Support Center number listed in the “HP Support” section. Products should not be returned to the following offices. Argentina Canada Hewlett-Packard Argentina S.A. Montañeses 2140/50/60 1428 Buenos Aires Phone: (54) (1) 787-7100 Fax: (54) (1) 787-7213 +HZOHWW 3DFNDUG &DQDGD /WG 7UDQV &DQDGD +LJKZD\ 6RXWK 6HUYLFH 5RDG .
Czech Republic Germany Hewlett-Packard s. r. o.
Korea New Zealand Hewlett-Packard Korea 25-12, Yoido-dong, Youngdeungpo-ku Seoul 150-010 Phone: (82) (2) 769-0114 Fax: (82) (2) 784-7084 Hardware Repair Center: Phone: (82) (2) 3270-0700 (82) (2) 707-2174 (DeskJet) (82) (2) 3270-0710 (Hardware) Extended Warranty Support: Phone: (82) (2) 3770-0365 (Bench) (82) (2) 769-0500 (Onsite) Hewlett-Packard (NZ) Limited Ports of Auckland Building Princes Wharf, Quay Street P.O.
Spain Turkey Hewlett-Packard Española, S.A. Carretera de la Coruña km 16.500 E-28230 Las Rozas, Madrid Phone: (34) (1) 626-1600 Fax: (34) (1) 626-1830 Hewlett-Packard Company Bilgisayar Ve ölçüm Sistemleri AS 19 Mayis Caddesi Nova Baran Plaza Kat: 12 80220 Sisli-Istanbul Phone: (90) (212) 224-5925 Fax: (90) (212) 224-5939 Sweden Hewlett-Packard Sverige AB Skalholtsgatan 9 S-164 97 Kista Phone: (46) (8) 444-2000 Fax: (46) (8) 444-2666 United Kingdom Hewlett-Packard Ltd.
A Printer specifications This chapter provides information on the following topics: EN ● Specifications ● FCC compliance ● Environmental Product Stewardship Program ● Material safety data sheet ● Regulatory statements 134
Specifications Printer specifications Environmental specifications Operating environment Printer plugged into an AC outlet: Temperature: 10 °C to 32.5 °C (50 °F to 90.5 °F) ● Humidity: 20%–80% (no condensation) ● Storage environment Printer unplugged from an AC outlet: Temperature: 0 °C to 40 °C (32 °F to 104 °F) ● Humidity: 10%–90% (no condensation) ● Acoustics Noise level During printing: 6.
Printer specifications (continued) Physical specifications Dimensions ● ● ● Weight (cartridge installed) Width: 367 mm (14.5 in.) Depth: 325 mm (12.8 in.) Height: 378 mm (14.9 in.) 7.3 kg (16.1 lb) Printer capacities and ratings Print speed 8 pages per minute (“letter” size paper) Paper input bin capacity 125 sheets of regular weight 20 lb (75 g/m2) paper or up to 10 envelopes Paper output bin capacity 100 sheets of regular weight 20 lb (75 g/m2) paper Minimum paper size 76 x 127 mm (3 x 5 in.
FCC compliance This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.
Environmental Product Stewardship Program Protecting the Environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This HP LaserJet printer has been designed with several attributes to minimize impacts on our environment. This HP LaserJet printer eliminates: Ozone production The printer uses charging rollers in the electrophotographic process and therefore generates no appreciable ozone gas (O3).
The design of this HP LaserJet printer facilitates the recycling of: Plastics Plastic parts have markings according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the printer’s life. HP toner cartridges In many countries, this product’s toner cartridge/drum can be returned to HP through the HP Planet Partners Toner Cartridge Recycling Program. This easy to use program is available in over 20 countries.
Material safety data sheet The Toner Cartridge/Drum MSDS can be obtained by contacting the HP LaserJet Supplies website at http://www.ljsupplies.com/ planetpartners/datasheets.htm. If you do not have access to the internet, try calling the U.S. HP FIRST (Fax Information Retrieval Support Technology) at (1) (800) 231-9300. Use Index number 7 for a listing of the Toner Cartridge/Drum Material/Chemical Safety Data Sheets.
Regulatory statements Declaration of Conformity according to ISO/IEC Guide 22 and EN45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares that the product Product Name: HP LaserJet 1100 Model Number: C4224A Product Options: ALL conforms to the following Product Specifications: Safety: IEC 950:1991+A1+A2+A3+A4 / EN 60950:1992+A1+A2+A3+A4 EMC: IEC 825-1:1993 / EN 60825-1:1994 Class 1 (Laser/LED) CISPR 22:1993+A1 /
Laser safety statement The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a “Class 1” laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
Laser statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 1100 -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1993) mukaisesti.
B Scanner specifications This chapter provides information on the following topics: EN ● Specifications ● FCC compliance ● Environmental product stewardship ● Regulatory statements 144
Specifications HP LaserJet 1100A Printer•Copier•Scanner specifications Environmental specifications Operating environment Printer plugged into an AC outlet: Temperature: 10 °C to 32.5 °C (50 °F to 90.5 °F) ● Humidity: 20%–80% (no condensation) ● Storage environment Printer unplugged from an AC outlet: Temperature: 0 °C to 40 °C (32 °F to 104 °F) ● Humidity: 10%–80% (no condensation) ● Acoustics Noise level During Quick Copying: 6.
HP LaserJet 1100A Printer•Copier•Scanner specifications (continued) Physical specifications Dimensions ● ● ● Weight (including scanner module and toner cartridge installed) Width: 367 mm (14.5 in.) Depth: 402 mm (15.8 in.) Height: 378 mm (14.9 in.) 8.7 kg (19.
HP LaserJet 1100A Printer•Copier•Scanner specifications (continued) Copier\Scanner capacities and ratings Speed 7.5 pages per minute Input bin capacity Approx. 20 sheets of regular weight 20 lb (75 g/m2) paper Minimum paper size 50.8 x 90 mm (2 x 3.5 in.) Maximum paper size 216 x 762 mm (8.5 x 30 in.
FCC compliance This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.
Environmental product stewardship Protecting the Environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This HP scanner has been designed with several attributes to minimize impacts on our environment. The design of this HP scanner facilitates the recycling of: Plastics Plastic parts have markings according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the scanner’s life.
Regulatory statements Declaration of Conformity according to ISO/IEC Guide 22 and EN45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares that the product HP LaserJet 1100A Printer•Copier•Scanner Product Name: C4218A Model Number: ALL Product Options: conforms to the following Product Specifications: Safety: IEC 950:1991+A1+A2+A3+A4 / EN 60950:1992+A1+A2+A3+A4 EMC: IEC 825-1:1993 / EN 60825-1:1994 Class 1 (Laser/
Laser safety statement The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a “Class 1” laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
Laser statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 1100A -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1993) mukaisesti.
C Paper specifications This chapter provides information on the following topics: EN ● Printer paper specifications ● Supported paper sizes (printer) ● Guidelines for using paper 153
Printer paper specifications HP LaserJet printers produce excellent print quality. This printer accepts a variety of media, such as cut-sheet paper (including recycled paper), envelopes, labels, transparencies, vellum, and custom-size paper. Properties such as weight, grain, and moisture content are important factors affecting printer performance and output quality. The printer can use a variety of paper and other print media in accordance with the guidelines in this manual.
Guidelines for using paper For best results, use conventional 20 lb (75 g/m2) paper. Make sure the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges. If you are unsure what type of paper you are loading (such as bond or recycled), check the label on the package of paper. Some paper causes print quality problems, jamming, or damage to the printer. Symptom Problem with Paper Solution Poor print quality or toner adhesion.
Labels Label construction When selecting labels, consider the quality of each component: ● Adhesives: The adhesive material should be stable at 392 °F (200 °C), the printer’s maximum temperature. ● Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets with spaces between the labels, causing serious jams. ● Curl: Prior to printing, labels must lie flat with no more than 13 mm (0.5 in.) of curl in any direction.
Envelopes Envelope construction Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components: ● Weight: The weight of the envelope paper should not exceed 28 lb (105 g/m2), or jamming may result.
Envelopes with adhesive strips or flaps Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer: 392 °F (200 °C). The extra flaps and strips might cause wrinkling, creasing, or jams. Envelope storage Proper storage of envelopes helps contribute to good print quality. Envelopes should be stored flat. If air is trapped in an envelope, creating an air bubble, the envelope may wrinkle during printing.
Card stock and heavy media Many types of card stock can be printed from the paper input tray, including index cards and postcards. Some card stock performs better than others because its construction is better suited for feeding through a laser printer. For optimum printer performance, do not use paper heavier than 43 lb (163 g/m2). Paper that is too heavy might cause misfeeds, stacking problems, paper jams, poor toner fusing, poor print quality, or excessive mechanical wear.
D Memory (DIMMs) This chapter provides information on the following topics: EN ● Installing DIMMs (memory) ● Test DIMM installation ● Removing DIMMs 160
Installing DIMMs (memory) Adding memory (RAM only) to the HP LaserJet 1100 will enable you to print more complex print jobs. To install DIMMs, follow the instructions below: CAUTION Handling a DIMM chip (memory) without wearing a grounded, anti-static device can damage the DIMM chip. 1 2 1 Unplug the printer. 2 Open the printer memory door by gently pulling out and upward on the bottom edge until the door supports itself.
4 5 4 Position the DIMM chip over the slot located inside the printer memory door. The gold contacts should be pointing down and the cutouts should be on the left side. 5 Carefully press the DIMM chip into the slot, ensuring it is straight and all the way down. The cam latches should rotate inward. 6 Lock the cam latches into place by pressing the handles towards each other.
Test DIMM installation Test the DIMM installation by printing a self-test page and checking the “memory available” specified on the page. See “Printing a selftest page.
Removing DIMMs To remove DIMMs, follow the instructions below: CAUTION Handling a DIMM chip (memory) without wearing a grounded, anti-static device can damage the DIMM chip. 1 2 1 Unplug the printer. 2 Open the printer memory door by gently pulling out and upward on the bottom edge until the door supports itself. 3 Unlock the cam latches by pressing them outward. 4 Grasp the DIMM chip on the top edge, gently pull straight up, and then remove the chip from the printer.
E Warranty and licensing This chapter provides information on the following topics: EN ● Hewlett-Packard software license agreement ● Hewlett-Packard limited warranty statement ● Limited warranty for toner cartridge life 165
Hewlett-Packard software license agreement ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS. HP SOFTWARE LICENSE TERMS The following License Terms govern your use of the accompanying Software unless you have a separate signed agreement with HP. License Grant. HP grants you a license to use one copy of the Software. "Use" means storing, loading, installing, executing, or displaying the Software.
Transfer. Your license will automatically terminate upon any transfer of the Software. Upon transfer, you must deliver the Software, including any copies and related documentation, to the transferee. The transferee must accept these License Terms as a condition to the transfer. Termination. HP may terminate your license upon notice for failure to comply with any of these License Terms.
Hewlett-Packard limited warranty statement DURATION OF WARRANTY: One year from date of purchase. 1. HP warrants to you, the end-user customer, that HP hardware, accessories, and supplies, will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or like-new.
7 TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
Limited warranty for toner cartridge life Note The warranty below applies to the toner cartridge that came with this printer. HP toner cartridges are warranted to be free from defects in materials and workmanship until the HP toner is depleted. The warranty covers any defects or malfunctions in a new Hewlett-Packard toner cartridge. How long does the coverage last? The coverage lasts until the HP toner is depleted, at which time the warranty expires.
How do I return the faulty cartridge? In the event the cartridge proves to be defective, complete the Service Information Form and attach a print sample illustrating the defect. Return the form and cartridge to the place of purchase, where the cartridge will be replaced. How does State, Province or Country Law apply? This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state, province to province, or country to country.
F Accessories and ordering information You can increase the capabilities of the printer with optional accessories and supplies. Use accessories and supplies specifically designed for the HP LaserJet 1100 Printer and the HP LaserJet 1100A Printer•Copier•Scanner to ensure optimum performance.
Ordering information Item Printer memory Cables and interface accessories Printing supplies Toner cartridge EN Description or Use Dual in-line memory Boosts the ability of the printer to module (DIMM) handle complex print jobs. ● Maximum add on: 16 MB ● Available DIMMs: 4 MB 8 MB 16 MB Order Number C4135A C4136A C4137A Parallel cables Method of connectivity from printer to PC.
Ordering information (continued) Supplementary documentation Replacement parts Item Description or Use Order Number HP LaserJet Printer Family Paper Specification Guide A guide to using paper and other print 5021-8909 media with HP LaserJet printers. HP LaserJet 1100A Printer•Copier•Scan ner hard-copy user guide A printed and bound user guide for the HP LaserJet 1100A Printer•Copier•Scanner.
G Scanner resolution and gray scale This chapter provides information on the following topics: EN ● Overview ● Resolution and gray-scale guidelines ● Resolution ● Gray scale 175
Overview If you are printing a scanned image or copying an image and the quality is not as you expected, you may have selected a resolution or gray-scale setting in the Copier/Scanner software that does not match your needs.
Resolution and gray-scale guidelines Resolution and gray-scale guidelines Intended use for scan Recommended resolution setting Recommended grayscale setting Fax 200 dpi Black & White E-Mail 150 dpi ● ● Black & White if the image does not require smooth gradation Grayscale if the image requires smooth gradation Edit text (OCR) 300 dpi Black & White Print (graphics or text) ● ● ● Display on screen 300 for text and complex graphics 150 for simple graphics and photos 150 dpi ● ● ● EN Bla
Resolution Generally, the ideal scanning resolution is 150 dots per inch (dpi). Changing the size of the image after it has been scanned affects the resolution. Therefore, before setting the scanner resolution, it is helpful to determine what the final image size will be. For example, you might want to scan an original that is 76 x 127 mm (3 x 5 in.), but there is only room for a 38 x 63.5 mm (1.5 x 2.5 in.) picture in your document. Resolution Size of original 76 x 127 mm (3 x 5 in.
Gray scale You can set the gray scale to either Black & White or Grayscale in your Copier/Scanner software.
Index A Accessories and ordering information 172 part numbers 173 Acquire an image 58 B Best quality printer setting 51 Booklets printing 48 C Calibration Scanner 111 Cancel copy job 64 print job 50 scan job 60 Cards printing 40 Carrier sheet 31 Cleaning printer 84– 86 printer paper path 86 Scanner 112 Compatibility LaserJet III 51 Components Copier/Scanner 29– 30 printer 11– 15 Contrast adjust 58, 59 contrast sensitive originals 58 Control panel printer 12 scanner 29 Copier Control Panel 27 Copier/Scanne
H Help, online 20 accessing 34 HP FIRST 128 Light patterns printer 71 Loading Copier/Scanner originals 33 I M Image add annotations 60 defects Copier/Scanner 108 printer 79 enhancements 59 Image defects Copier/Scanner black dots or streaks 110 blank pages 109 reduced image 110 too light or dark 109 unclear text 110 unwanted lines 109 vertical white stripes 109 printer dropouts 81 gray background 82 light print or fade 81 loose toner 82 misformed characters 83 page skew 83 toner smear 82 toner specks 81
Paper jam printer clearing 87 scanner clearing 113 Power printer turn off 18 voltage conversions 18 Precautions copying 32 printer paper jams 87 scanner jams 113 scanning 32 Print quality settings 51 troubleshooting 79– 83 Printer components 11– 15 control panel 12 default settings 19 driver 19 features and benefits 10 installation 9 light patterns 71 loading paper (media) 17 online help 20 paper input options 13 paper jam 87 paper output options 14 power turn off 18 voltage conversions 18 properties (drive
Settings print quality 51 printer properties (driver) 19 Quick Copy, changing 63 Software Copier Control Panel 27 Document Assistant 25 LaserJet Document Desktop 26 LaserJet Toolbox 28 license agreement 166 printer properties (driver) 19 Quick Copy settings 27 Specifications Copier/Scanner 145– 147 printer 135– 136 paper 154– 159 Store scanned images 57 Windows 3.1x 57 Windows 9.x & NT 4.
