Maintenance and Service Guide

5 Removal and replacement procedures for authorized service provider parts .................................................... 29
Component replacement procedures .................................................................................................................. 29
Preparation for disassembly ............................................................................................................. 29
Bottom cover ..................................................................................................................................... 30
Battery ............................................................................................................................................... 32
WLAN module .................................................................................................................................... 33
Hard drive .......................................................................................................................................... 36
Solid-state drive ................................................................................................................................ 39
Memory .............................................................................................................................................. 41
Power button/audio board ................................................................................................................ 44
Power button ..................................................................................................................................... 45
Fingerprint reader board ................................................................................................................... 46
TouchPad ........................................................................................................................................... 47
Speakers ............................................................................................................................................ 48
Heat sink ............................................................................................................................................ 50
Fan ..................................................................................................................................................... 53
USB board .......................................................................................................................................... 54
System board .................................................................................................................................... 56
Display assembly ............................................................................................................................... 59
Power connector ............................................................................................................................... 67
Keyboard/top cover ........................................................................................................................... 68
6 Using Setup Utility (BIOS) ............................................................................................................................. 69
Starting Setup Utility (BIOS) ................................................................................................................................ 69
Updating Setup Utility (BIOS) .............................................................................................................................. 69
Determining the BIOS version ........................................................................................................... 69
Downloading a BIOS update .............................................................................................................. 70
7 Using HP PC Hardware Diagnostics ................................................................................................................ 71
Using HP PC Hardware Diagnostics Windows (select products only) ................................................................. 71
Downloading HP PC Hardware Diagnostics Windows ....................................................................... 71
Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 72
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ..................................................................................................... 72
Installing HP PC Hardware Diagnostics Windows ............................................................................. 72
Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 72
Starting HP PC Hardware Diagnostics UEFI ....................................................................................... 73
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive .............................................. 73
Downloading the latest HP PC Hardware Diagnostics UEFI version .............................. 73
Downloading HP PC Hardware Diagnostics UEFI by product name or number
(select products only) ..................................................................................................... 73
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