- Hewlett-Packard Fax Machine User Guide
Table Of Contents
- HP 1040/1050 Fax series
- Load paper 1
- Load documents to fax or copy 2
- Send a fax 2
- Receive a fax 3
- Make a copy 3
- Make a telephone call 4
- The HP Fax 1040/1050 6
- The menus 12
- Overview of menu options 13
- Loudspeaker-HP 1040 Fax 16
- Speakerphone-HP 1050 Fax 16
- Navigate the menus 17
- Enter dates, times, text, and telephone numbers 18
- Speed dialing 21
- Paper types and sizes 23
- Document types and sizes 23
- Set document resolution and contrast for a single copy 24
- Adjust volume 25
- Automatic fax redial 26
- Receiving via an extension telephone (HP 1040 Fax only) 26
- Set rings to answer 27
- Use Caller ID 28
- Block junk fax numbers 28
- Scan & Fax Mode 29
- Image TCR 29
- Distinctive ring (DRPD) 30
- Answer/receive mode 31
- Turn on the message center 35
- Record your greeting 36
- Play your greeting 36
- Screen or monitor your calls 37
- Announcement only 37
- Play back messages 37
- Erase messages 38
- Remote Access 39
- Message paging 41
- Record a conversation 41
- Broadcasting 43
- Delayed fax 44
- Polling 45
- To cancel the scheduled job 46
- Forward faxes 47
- Set the date and time 49
- Turn on and off sounds 49
- Set the fax header information 50
- Print reports 51
- Reprinting faxes 52
- Clearing memory 53
- Loudspeaker-HP 1040 Fax 53
- Speakerphone-HP 1050 Fax 53
- Redial a number in memory 54
- Print cartridge information 55
- View ink level 55
- Print the self test 56
- Replace the print cartridge 56
- Clear jammed documents and paper 58
- Maintain the print cartridge 59
- Clean the document scanner area 61
- Adjust the scanner 63
- LCD error messages 63
- Troubleshooting 66
- Paper types and sizes 71
- Document types and sizes 71
- Print cartridge 72
- Product specifications 72
- A sample of ITU #1 test chart (reduced to 60.5%) 74
- Environmental product stewardship program 75
- Regulatory notices 76
- Declaration of conformity 78
- Use Hewlett-Packard support services 79
- Hewlett-Packard LIMITED WARRANTY STATEMENT 80
- Contents
- Quick start
- HP Fax basics
- The HP Fax 1040/1050
- The menus
- Overview of menu options
- Loudspeaker-HP 1040 Fax
- Speakerphone-HP 1050 Fax
- Navigate the menus
- Enter dates, times, text, and telephone numbers
- Speed dialing
- Paper types and sizes
- Document types and sizes
- Set document resolution and contrast for a single copy
- Adjust volume
- Automatic fax redial
- Receiving via an extension telephone (HP 1040 Fax only)
- Additional features
- Digital message center (HP 1050 Fax only)
- Advanced faxing
- Feature reference
- Care and maintenance
- Specifications and regulatory information
- Index
Care and maintenance 66
Troubleshooting
Troubleshooting
Your problem may be listed in “LCD error messages” on page 63. The chart below shows
other problems you can solve yourself. For problems you cannot resolve here, see
Use
Hewlett-Packard support services
on page 79.
Fax problems
Problem Solution
The machine is not working, there is
no display, and the buttons are not
working.
Unplug the power cord and plug it in again. Check that your
socket is live.
No dial tone. Check that the phone line is connected properly to the port in
the bottom of the fax. Unplug and replug it. Make sure it clicks.
Check the phone socket in the wall by plugging in another
phone.
Someone calls and gets a busy signal
even though the fax is not busy.
This may rarely occur if the answer mode is set to AUTO, a
voice call comes in and is hung up without being answered,
and another call is immediately received. In AUTO mode the
machine goes back to fax receive mode if the voice call is not
answered. The line will appear busy until the machine resets.
The numbers stored in memory do not
dial correctly.
Make sure the numbers are programmed correctly. To print a
Phone book list, see Print reports on page 51.
The document does not feed into the
machine.
Be sure the document is not wrinkled, and you are putting it in
correctly. Check that the document is the right size and not too
thick or too thin. See Document types and sizes on page 71.
You cannot receive faxes
automatically.
Check if
TEL
appears on the right side of the display. In TEL
mode, you cannot receive a fax automatically. Be sure the
handset is seated on the cradle properly.
If the ink is low, the fax will stop printing faxes. Replace the print
cartridge.
If the fax memory is full, the fax will stop answering the phone.
Load paper and print the faxes in memory to clear out the
memory.
The machine cannot receive faxes
manually.
Do not hang up the handset before pressing Start/Enter to
receive a fax.
The machine does not send anything. Check that the document is loaded face down.
Send
should
appear in the display after it dials. Check if the machine to
which you are sending can receive your fax.
You cannot poll another machine. The fax machine you are polling may be using a poll code
(password).
The fax you received has blank bits
on it.
The machine sending to you may be faulty. A noisy phone line
can cause line errors. Check your machine by making a copy.