User Guide

Resolving a low battery level when the computer cannot exit Hibernation .................. 36
Factory-sealed battery ...................................................................................................................... 36
Running on external power ................................................................................................................................. 36
7 Maintaining your computer .......................................................................................................................... 38
Improving performance ....................................................................................................................................... 38
Using Disk Defragmenter .................................................................................................................. 38
Using Disk Cleanup ............................................................................................................................ 38
Using HP 3D DriveGuard (select products only) ................................................................................ 38
Identifying HP 3D DriveGuard status .............................................................................. 39
Updating programs and drivers .......................................................................................................................... 39
Updating using Windows 10 .............................................................................................................. 39
Updating using Windows 10 S ........................................................................................................... 39
Cleaning your computer ...................................................................................................................................... 40
Using HP Easy Clean (select products only) ...................................................................................... 40
Removing dirt and debris from non-HP Easy Clean computers ....................................................... 40
Caring for wood veneer (select products only) ................................................................................. 41
Traveling with or shipping your computer .......................................................................................................... 41
8 Securing your computer and information ....................................................................................................... 43
Using passwords .................................................................................................................................................. 43
Setting Windows passwords ............................................................................................................. 43
Setting Setup Utility (BIOS) passwords ............................................................................................. 44
Using Windows Hello (select products only) ....................................................................................................... 45
Using internet security software ......................................................................................................................... 45
Using antivirus software ................................................................................................................... 45
Using rewall software ..................................................................................................................... 45
Installing software updates ................................................................................................................................. 46
Using HP Device as a Service (select products only) ........................................................................................... 46
Securing your wireless network .......................................................................................................................... 46
Backing up your software applications and information .................................................................................... 46
Using an optional security cable (select products only) ..................................................................................... 46
9 Using Setup Utility (BIOS) ............................................................................................................................. 47
Starting Setup Utility (BIOS) ................................................................................................................................ 47
Updating Setup Utility (BIOS) .............................................................................................................................. 47
Determining the BIOS version ........................................................................................................... 47
Downloading a BIOS update .............................................................................................................. 48
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