User's Manual

96 CHAPTER 6: TROUBLESHOOTING
and that the mains outlet is supplying power. If the mains socket is
supplying power then the power adapter or power adapter connection
may be faulty. See “Replacement Power Adapters”
below.
 If the Power Adapter OK LED is lit but the Power LED is unlit then
there may be a fault with your unit. Contact 3Com Technical Support.
 Check that you are using the correct power adapter for your Router.
You should only use the power adapter supplied with your Router.
Replacement Power
Adapters
If both the Power Adapter OK LED and Power LED are off, check your
power adapter connection. If the mains outlet is working and is capable
of supplying power to other devices, contact 3Com Technical Support
and ask for a replacement power adapter. Please quote the power
adapter part number shown on the OfficeConnect power adapter you
are using.
Alternatively, quote the part number for your region:
Power Adapter Part Numbers:
The operating temperature for the Power Adapter is 0
o
C to 40
o
C (32
o
F to 104
o
F)
The power model name is DVS-150A10FEU & DVS-150A10FUK,
manufactured by DEE VAN ENTERPRISE CO., LTD.
Part Number Region
3C16760 US and Canada
3C16761 UK
3C16762 Europe and Middle East
3C16763 Australasia (except Japan and Korea)
3C16764 South Africa
3C16766 Japan
3C16767 Korea
3C16768 Argentina