NESTO Group

Case study | Nesto
Solution
Powerful and robust POS systems
Nesto issued tenders and worked with its IT
partner Almoe to nd a new solution.
Stringent criteria were imposed, including
implementation and support costs and after
sales service – in particular the ability to
provide quick-response support for the
company’s 24x7 operations. Performance was
key in the technical evaluations and the skills,
experience and reputation of each vendor
were also taken into account.
Many dierent POS systems failed to deliver
the required performance. After nally
reaching a short list of four, Nesto conducted
in-store Proof of Concept (PoC) tests on the
HP RP7 Retail System, Model 7800, and the
decision was made. One thousand units are
now installed across all its stores.
“In solution features I considered both critical
functionality and nice-to-have functionality
and in vendor proling we looked at stability,
resource prole, years in business, number
of clients, location and strategic plans,”
says Abdurahman.
“When we had the loan of two machines in one
of our Dubai stores we realised that HP POS
systems are the most powerful in terms of
performance and the best t for our
requirements. We reached this decision
after years of trying other systems and not
being able to nd a perfect match that tted
our business.”
Nesto uses Model 7800 of the HP RP7 Retail
System. Almoe carries out installation and
training and supports the machines 24x7.
The RP7 units are xed on customised mounts
at the checkouts and feature cash drawers,
customer screens and touch screen
technology. They run Microsoft® Dynamics
retail software at the front end and connect to
powerful SAP back-end systems.
Based around powerful Intel® processors, the
HP RP7 Retail System features either 15 inch
or 17 inch diagonal CFD touchscreen displays
for the operator and a 10.5 inch customer
display with easy-to-read price and product
information and the ability to show advertising
and promotional content. It is designed to
stand up to long-term wear and tear in the
retail environment and comes with many
optional peripherals such as barcode scanner,
magnetic stripe reader, printer and cash
drawer. It can be desk or wall mounted and
can also be used with a webcam.
3
1,000
HP RP7 units
deployed in Nesto
hypermarkets