user manual

System Event Analyzer
2.3 SEA Known Issues
Rev. 9/8/06
2–24 Web-Based Enterprise Services Release Notes
2.3.6 Linux SEA Issues
2.3.6.1 C/C++ Runtime Libraries Version 6.1.1 or Later
Required
Your Linux system must have version 6.1.1 or later of the C/C++ runtime libraries installed for
SEA to run. Normally this is the case for Red Hat 7.3 or later systems. This dependency will
be removed in a future WEBES release.
2.3.6.2 No Binary Event Log
Linux has no binary event log to analyze, like the log on Windows or OpenVMS. Because of
this, SEA currently offers no automatic analysis on Linux.
Without automatic analysis, many SEA functions such as Real-Time Monitoring and Full
View, and commands such as wsea report, have no effect. In addition, SEA does not send
notifications because it does not process live events.
wsea test—The only exception is that wsea test will write its test event to
/var/adm/binary.errlog (creating the file when it does not exist). This is possible because SEA
creates a log even though Linux normally does not have one.
For now, the log is only for SEA test events (SEA processes the tests and sends notifications
for them as expected). In the future, expanded problem report creation for additional events
may be added to the Linux version of SEA.
2.3.6.3 Adding Managed Entities Corrupts Director
If a new managed entity is added using either the "desta entity add" command or using the
SEA web interface, then the Director will no longer function. To correct the situation:
1. Kill the DESTAProcessWrapper process name (this is the Director process). In this
situation, the Director probably cannot be stopped normally with the "
desta stop"
command.
# ps -ef | grep svctools
root 29171 1 0 14:53 pts/3 00:00:00
/usr/opt/hp/svctools/common/wccproxy/share/WCCProxy
root 29408 28521 0 14:54 pts/0 00:00:00 tail -f
/usr/opt/hp/svctools/specific/webes/logs/desta_dir.log
root 29823 1 1 15:09 pts/3 00:00:08
/usr/opt/hp/svctools/common/jre/bin/i386/native_threads/java -noverify -
DSvctools.Home=/usr/opt/hp/svctools -DSwcc.Home=/var/adm -Xmx300m
com.compaq.svctools.desta.util.DESTAProcessWrapper
root 30027 1 0 15:13 pts/3 00:00:00
/usr/opt/hp/svctools/common/wccproxy/share/CAAgents -s 500 -g
root 30091 28666 0 15:17 pts/3 00:00:00 grep svctools
# kill -9 29823
2. Remove the xml file representing the added managed entity.