user manual

System Event Analyzer
2.3 SEA Known Issues
Rev. 9/8/06
Web-Based Enterprise Services Release Notes 2–21
2.3.4.7 Test Command Generates Error 1502
If you run the wsea test command when the Windows Application error log is full, the
following error occurs:
Windows Error: 1502
Command failed: Could not write the event.
To resolve the problem, do one of the following:
• (Preferred) Modify the “When maximum logsize is reached” setting in the Windows
event viewer utility. Change it from “Do not overwrite events” to one of the “Overwrite
events” settings.
• Increase the size of the log.
• Delete some of the events in the log.
2.3.4.8 WEBES Directory Tree Missing or Access Denied
If your user ID is not a member of the Administrators group, you cannot access or see any
directories or files under the WEBES directory tree (C:\Program Files\hp\svctools by default).
See the System Event Analyzer User Guide for information on the permissions required to
view the directory tree.
2.3.4.9 WEBES Commands Not Recognized
If your user ID is not a member of the Administrators group, you cannot execute any WEBES
CLI commands. If your user ID does not have sufficient permissions, you see errors similar to
the following:
C:\Program Files\hp>desta
'desta' is not recognized as an internal or external command, operable
program or batch file.
C:\Program Files\hp>svctools\common\bin\desta status
Access is denied.
See the System Event Analyzer User Guide for information on the permissions required to use
WEBES commands.
2.3.4.10 Hewlett-Packard Service Tools Entry on Start Menu is
Empty
If your user ID is not a member of the Administrators group, the menu options for the WEBES
tools do not appear in the Start menu (Start | Programs | Hewlett-Packard Service Tools).
However, you may still see choices for other installed Hewlett-Packard service tools that are