user manual

System Event Analyzer
2.3 SEA Known Issues
Rev. 9/8/06
2–20 Web-Based Enterprise Services Release Notes
http://support.microsoft.com/default.aspx?scid=kb;en-us;829246
This hotfix should be applied to all HP StorageWorks Management Appliances, especially
ones with ISEE or WEBES installed. You can obtain the patch from your HP Customer
Support representative.
2.3.4.4 Windows Event Log May Not Grow to Configured Size
On all Windows versions, there is a 300 MB limit to the size that a binary event log will grow,
regardless of any higher limit you may define in the Event Viewer for that log. If the log is
configured to "Do not overwrite events," new events will not be written after the file reaches
300 MB. For more information, refer to:
http://support.microsoft.com/default.aspx?scid=kb;en-us;183097
SEA reads the Application log file:
%SystemRoot%\system32\config\AppEvent.evt.
2.3.4.5 XP Internet Explorer Does Not Have Java
On Windows XP and Windows 2003, Microsoft no longer supplies a Java VM for Internet
Explorer. You must download and install a Sun JRE instead:
"
target="_blank">http://java.sun.com/getjava .
2.3.4.6 Incomplete Uninstall of Older Version
If you encounter problems with general WEBES operation on Windows which is not solved by
an existing Release Note, particularly in the area of the Director starting, stopping, hanging, or
crashing, and you had a version of WEBES prior to V4.1 installed, perform these steps to clear
a possible problem in previous WEBES uninstallation:
1. Uninstall the current version of WEBES.
2. Restart the machine.
3. Reinstall WEBES.
The current WEBES uninstall is more comprehensive and clears everything from previous
WEBES versions as well as the current version, but a restart is required so that the operating
system can release file, service, and registry references. WEBES is completely removed after
the system is restarted.