user manual

System Event Analyzer
2.3 SEA Known Issues
Rev. 9/8/06
2–14 Web-Based Enterprise Services Release Notes
number of events (tens of thousands or more). You may be encountering this time-out, if other
smaller logs are processed correctly.
You can increase this time-out by issuing the following commands:
desta dri add “desta.AutoLaunch.Timeout”
desta dri set “desta.AutoLaunch.Timeout” nnnn
Replace nnnn with the number of milliseconds to set the time-out value. The default is 10
minutes (600000). You can effectively remove the time-out by setting a large value like 1 hour
(36000000).
2.3.3.8 JavaScript Errors
During heavy processing, you may see JavaScript errors. You can safely ignore these errors.
Depending on the error dialog box that appears, respond in one of the following ways:
• Click the OK button on the error dialog box.
• If the dialog box asks if you want to continue running scripts, click the Yes button.
Upgrading a system from one version of WEBES to another may result in rare JavaScript
errors caused by the web browser caching information from previous Web interface sessions
with the older version of WEBES. Clearing your browser's cache can often eliminate future
JavaScript errors.
2.3.3.9 JavaScript Error When Viewing Director Settings
If your browser is configured to display all script errors, you see a JavaScript error when you
click the Director Settings tab. This error does not impact the operation of SEA and can be
safely closed. To avoid seeing the error in the future, configure your browser so that it does not
display every script error.
2.3.3.10 Time-out Issue
If you consistently receive time-out notifications when using the web interface for a specific
function, use the same function in the Command Line Interface as a workaround.
2.3.3.11 Multiple Sessions using Mozilla and Netscape 7
Avoid opening the web interface in multiple windows using Netscape 7 and Mozilla. A frame
update in one window can adversely affect the same named frame in another window. Instead,
use tabs to run multiple sessions.