user manual

Overall WEBES Release Notes
1.6 WEBES Known Issues
Rev. 9/8/06
1–14 Web-Based Enterprise Services Release Notes
1.6.1.16 Changing Time Zone Causes Incorrect Report Time
Note
When the Director is running, System time zone changes are not reflected in the
“Report Time” field of WEBES problem reports. You have to restart the Director
again so that System time zone changes are reflected in the “Report Time” field of
WEBES problem reports.
1.6.1.17 Errors From "desta [sicl|qsap] on" Commands
Intermittently, on some systems (it has been observed on HP-UX so far), you may receive
errors attempting to enable OSEM/PRS or SICL/DSNLink notification using these
commands:
desta qsap on
desta sicl on
The errors displayed may look like this:
# desta qsap on
What is the name of the Open Service Event Manager (OSEM, formerly CSG/QSAP)
node [localhost]:
What is the port number the OSEM node is listening on [2069]:
Error 354: File I/O error.
Unable to create or write to
# desta sicl on
Note
DSNlink has been retired and is no longer supported by Hewlett-Packard. Use ISEE
(desta isee [on|off]) instead for service provider notification.
Who should receive responses for logged calls [[e-mail]]:
java.io.FileNotFoundException: (No such file or directory)
Workaround:
1. Execute the desta command again. The problem is intermittent. If that does not succeed:
2. 2. Edit the svctools/specific/desta/config/DESTA.REG file with any
text editor.
3. Look for a line beginning:
notification.Type=
4. Add either ACHS (for SICL/DSNLink notification, unsupported by HP) and/or QSAP to
the line, separated by spaces, so that the line looks similar to this example: