user manual

Overall WEBES Release Notes
1.6 WEBES Known Issues
Rev. 9/8/06
1–10 Web-Based Enterprise Services Release Notes
Socket close problem: <local>:40790387440747720
EXCEPTION java.net.SocketException: Socket closed
EXCEPTION java.io.IOException: Broken pipe
at java.net.SocketOutputStream.socketWrite(Native Method)
1.6.1.5 WEBES Configuration Information Not Restored
In some cases, WEBES configuration information such as contact names, email addresses,
notification enablements, and managed entity XML data may not be restored on an upgrade to
WEBES, either through:
1. Uninstalling an older version of WEBES and later installing a newer version, even if you
choose to save the WEBES information during WEBES uninstallation or
2. Upgrading WEBES while an older version is installed.
The WEBES team is investigating this problem. We intend to fix such cases in future releases
of WEBES.
Workaround
1. On reinstallation of WEBES, re-enter the data when prompted.
2. After upgrading WEBES, change any necessary configuration items as described in the
SEA User’s Guide and the CCAT User’s Guide. WEBES upgrades are mostly silent and
do not prompt the user for configuration information.
1.6.1.6 WEBES Output Log Files Grow Without Bound
The WEBES Director and WCCProxy text output log files in the specific/webes/logs and
specific/wccproxy/logs directories (see SEA User’s Guide section 2.5, “Log Files”) grow
without bound. The processes append text logging information to those files and do not as yet
control their size.
Normally, this is not a problem since WEBES processes write very little to these log files
when there are no internal WEBES errors to report. However, if an error situation arises that
causes WEBES to log a great deal of information into the logs, the log files could (in the worst
case) fill up the system’s disk space.
Also, if you have changed the logging level to produce more debug output (see SEA User’s
Guide section 2.5, “Log Files”), the log file sizes can grow significantly even under normal
operation.
On OpenVMS and Windows, a new copy of the Director log file is created each time the
Director is started. A copy of the previous Director log file is retained, while older logs, if any,
are deleted. On the UNIX variants, the log files are appended with each Director start and are
never deleted.
A future WEBES version will monitor and limit the sizes of these log files.